Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
Director of Product, Customer Care
$236K - $295K *
Drive the customer care product vision and strategy, leading a team of product managers to enhance AI support, optimize contact center platforms, and improve user experiences across multiple business...
1 week ago
Director of Product, Customer Care
$236K - $295K *
Lead the charge in shaping an AI-driven customer care strategy, guiding a talented team of product managers. Own a comprehensive portfolio that enhances support experiences through innovative technolo...
1 week ago
$118K - $140K *
Champion the creation of a service-managed Customer Success team, overseeing performance across diverse accounts, driving renewals, and fostering customer relationships while building processes to ens...
Today
$120K - $200K *
Partner with us to elevate customer success by delivering technical expertise and support. Your role will bridge customer interactions and product enhancements, driving satisfaction and ensuring optim...
1 month ago
$120K - $200K *
Partner with us to enhance customer success by leveraging your RCM expertise. Engage directly with clients to optimize their experience and shape product improvements, driving both satisfaction and bu...
1 month ago
$146K - $179K *
Empower customer success by owning outcomes and navigating cross-functional teams. Drive retention and revenue growth while ensuring data integrity across strategic accounts within the healthcare land...
4 weeks ago
$100K - $118K *
Elevate customer relationships and drive success by managing key accounts, delivering insights, and executing strategies to enhance product adoption and business growth in a growing global Customer Su...
2 weeks ago
$75K - $100K *
Lead customer success initiatives by managing a portfolio of 30+ accounts, ensuring retention and growth through strategic relationships, executive reviews, and actionable success plans focused on cli...
2 weeks ago
Director, Customer Success (SUMMIT)
$150K - $180K *
Join us to lead strategic customer success initiatives, driving performance across diverse sectors. Build high-performing teams, enhance customer lifecycle metrics, and partner with key stakeholders t...
2 weeks ago
Director, Customer Success (SUMMIT)
$150K - $180K *
Champion customer success by leading teams to drive portfolio performance and mitigate risks. Collaborate across departments and implement strategies that ensure measurable business outcomes for a div...
2 weeks ago
$100K - $157K *
Join a team that's dedicated to driving customer success through strategic engineering transformations, managing customer relationships from implementation to renewal to ensure optimal product utiliza...
Reposted 2 weeks ago
$140K - $180K *
Lead the charge in enhancing client success by building strategic relationships, driving collaboration across teams, and delivering exceptional service to a diverse portfolio of key health industry cl...
1 week ago
$110K - $130K *
Champion customer success by leading enterprise health system accounts from implementation to growth. Drive adoption of AI tools, shape product feedback, and build impactful processes in a dynamic hea...
2 weeks ago
Vice President Customer Success
$160K - $200K *
Transform customer experiences by leading a global team of Customer Success Managers, driving strategic value, fostering cross-functional collaboration, and ensuring high retention and satisfaction fo...
1 month ago
$95K - $115K *
Partner with us to drive client success and revenue growth by managing enterprise accounts, ensuring satisfaction through effective communication, and leading initiatives that foster long-term relatio...
Reposted today
$80K - $95K *
Inspire growth and retention by managing multi-stakeholder relationships for high-stakes accounts in a transformative EHR environment, fostering client engagement and extracting value from AI systems...
1 week ago
$130K - $160K *
Elevate sales performance by developing and scaling a forward-thinking sales enablement strategy. Lead onboarding, ongoing skills enhancement, and sales methodology adherence while leveraging AI-drive...
Yesterday
$110K - $130K *
Accelerate progress at the helm of customer success, driving product adoption and value realization across lifecycles, ensuring measurable outcomes through deep engagement and cross-functional collabo...
3 weeks ago
Senior Manager, Customer Success - West
$134K - $223K *
Lead a high-performing team of Customer Success Managers to drive adoption, retention, and value realization for enterprise clients while collaborating cross-functionally to ensure outstanding custome...
Yesterday
Senior Manager, Customer Success - West
$134K - $223K *
Unlock potential by leading a Customer Success team to drive adoption, retention, and measurable outcomes for enterprise clients, while collaborating across functions to enhance customer engagement an...
Yesterday
$85K - $110K *
Elevate customer success by enhancing engagement, driving satisfaction, and enabling growth through strategic support and partnership, ensuring clients maximize their product utilization and become re...
2 weeks ago
$85K - $110K *
Shape the customer journey by driving retention, adoption, and satisfaction. Collaborate with global sales to enhance product utilization and ensure customer success through effective relationship man...
3 weeks ago
$80K - $95K *
Join a dynamic team to elevate enterprise client experiences and drive success through strategic campaign management, insightful reporting, and proactive communication. Shape strong partnerships focus...
1 week ago
Director, Customer Success (SUMMIT)
$160K - $190K *
Join a team that's committed to driving customer success through strategic leadership, effective operational excellence, and building high-performing teams across diverse sectors. Shape our approach t...
2 weeks ago
Customer Success Manager (MSP)
$60K - $115K *
Optimize client engagement processes by ensuring all commitments are documented and executed flawlessly, supporting vCIOs through organizational excellence to deliver a consistent, data-driven experie...
Reposted 2 days ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.