Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$240K - $300K *

Deliver innovative product strategies and growth initiatives by collaborating with cross-functional teams, leveraging marketing technology, and enhancing data utilization to optimize marketing spend a...

6 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $120K *

Shape and enhance customer service operations by leading strategic initiatives, optimizing efficiency, and driving a culture of customer-centricity, while managing budgets to support corporate profit...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$120K - $160K *

Shape the future of sales by driving revenue growth for enterprise platforms. Take ownership of strategy, lead complex sales cycles, and create lasting relationships with C-level executives while achi...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $180K *

Ignite growth by achieving sales goals in enterprise software, driving strategic planning, and leveraging team collaboration to close deals while delivering exceptional value to clients and accurately...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $170K *

Accelerate progress at a dynamic organization by leading end-to-end go-to-market strategies, driving cross-functional alignment, and enhancing sales enablement to deliver measurable revenue outcomes a...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $150K *

Champion growth in the non-emergency medical transportation sector by proactively building and closing direct facility contracts. Thrive in a dynamic startup environment, fostering key healthcare rela...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Lead the charge in operational excellence across multiple dental practices, ensuring financial success and compliance while fostering strong relationships with Office Managers to enhance Patient Care...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $180K *

Lead the charge in driving enterprise sales growth through strategic development of regional go-to-market strategies and standardized playbooks, while developing a high-performing sales team to achiev...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $125K *

Drive innovation and collaboration in the Databricks/AWS landscape, leading growth initiatives and developing tailored solutions while engaging clients through the entire lifecycle to ensure exception...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$143K - $210K *

Take ownership of critical resolutions initiatives, leading a team to drive strategy and performance improvements with cross-functional teams, leveraging data and AI to optimize customer experience an...

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$143K - $210K *

Join a team that's shaping the future of customer resolutions by leading AI-integrated initiatives that balance efficiency and customer experience while driving strategic outcomes across diverse stake...

2 weeks ago

  •   8 - 10 years exp.  •   Food & Beverages

$143K - $210K *

Empower growth by leading a cross-functional team focused on optimizing customer compensation strategies, leveraging data and AI for impactful decision-making and innovative solutions across multiple...

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$75K - $95K *

Advance your career by managing customer relationships and program execution. Serve as a vital link between clients and internal teams, addressing needs, ensuring adherence to contracts, and enhancing...

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$143K - $191K *

Elevate your career by leading the development and execution of innovative total rewards programs that drive talent retention, enhance employee experience, and align with business growth in a dynamic...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$130K - $180K *

Optimize the MarTech ecosystem by integrating tools for marketing, data, and product. Collaborate with engineering and data teams while ensuring compliance to drive marketing performance and customer...

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$75K - $105K *

Champion the transformation of enterprise customer experiences through end-to-end technical delivery. Oversee complex implementations and drive platform adoption while fostering long-term success and...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$77K - $116K *

Support the oversight of daily home health operations while ensuring compliance with regulations, enhancing agency profitability, and motivating staff to deliver high-quality patient care in alignment...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$283K - $425K *

Optimize total rewards strategies by leading compensation and benefits initiatives. Drive automation and AI integration to enhance HR delivery and facilitate effective talent retention and attraction...

2 days ago

  •   11 - 15 years exp.  •   Business Services

$283K - $425K *

Drive total rewards innovation through strategies in compensation and benefits while leveraging AI and automation to enhance HR operations and attract top talent globally. Collaborate with leadership...

2 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$283K - $425K *

Empower an innovative Total Rewards strategy that enhances our global compensation, benefits, and compliance practices. Lead automation and AI initiatives while collaborating with executives to optimi...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Business Services

$81K - $122K *

Transform healthcare delivery by overseeing operations and ensuring quality care in home health services. Lead projects, manage staff, and enhance profitability while maintaining compliance with regul...

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$225K - $265K *

Drive the U.S. patient advocacy strategy for rare diseases, fostering partnerships with advocacy groups while leading initiatives to enhance disease awareness and support commercialization efforts acr...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Accelerate client success by managing a portfolio of accounts, driving adoption, and ensuring satisfaction through expert guidance on Salesforce and Litify solutions, enabling significant organization...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $160K *

Drive growth by selling impactful DMC services to clients within clinical trials. Leverage your sales expertise to collaborate with teams, enhance client relationships, and stay ahead of market trends...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$139K - $291K *

Elevate project delivery by overseeing global capital projects, ensuring regulatory compliance, effective stakeholder management, and alignment with strategic goals. Leverage 15+ years of experience t...

3 weeks ago

  •   11 - 15 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.