Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
Senior Director, Revenue Growth
$180K - $210K *
Elevate revenue generation by leading a national inside sales organization. Design scalable processes, foster high-performance culture, and drive predictable sales outcomes through collaboration and i...
3 weeks ago
Senior Director, Revenue Growth
$180K - $210K *
Advance your career by leading a national inside sales organization to drive revenue growth. You'll develop strategies, optimize processes, and mentor next-gen leaders while collaborating cross-functi...
3 weeks ago
Director of Product - Customer Experience & Conversion
$200K - $240K *
Deliver exceptional user experiences as you lead the optimization of our critical insurance funnel, driving revenue growth through data analysis and strategic vision while managing a high-performing p...
2 weeks ago
Director, Partner Delivery & Product Strategy
$138K - $221K *
Innovate in a dynamic leadership role, guiding a global team to enhance partner delivery and product strategies. Drive commercial growth and customer success across the payments landscape, shaping exc...
Reposted 1 week ago
Director, Partner Delivery & Product Strategy
$138K - $221K *
Drive strategic partner delivery and product strategy by leading a global team. Collaborate across functions to solve complex customer needs, ensuring successful implementations and a strong customer...
Reposted 1 week ago
$141K - $200K *
Partner with us to enhance customer success through ownership of the entire lifecycle, ensuring retention, driving product adoption, and identifying expansion opportunities in a dynamic environment...
4 weeks ago
Learning Experience Lead (Customer Success)
$143K - $216K *
Innovate the training experience for Customer Success Managers by creating engaging, AI-integrated, hands-on learning resources that empower users to excel in their roles and enhance customer relation...
3 days ago
Learning Experience Lead (Customer Success)
$143K - $216K *
Reimagine the training experience for Customer Success Managers by designing interactive, practical learning solutions. Ensure teams harness AI to improve customer value, driving engagement through sc...
3 days ago
Learning Experience Lead (Customer Success)
$143K - $216K *
Design and develop impactful learning experiences for CSMs, integrating AI into training. Empower teams by creating scalable resources and delivering engaging content that enhances customer relationsh...
3 days ago
Learning Experience Lead (Customer Success)
$143K - $216K *
Transform customer success management training through interactive, hands-on learning experiences that merge AI with practical engagement to elevate performance across a dynamic organization...
3 days ago
Learning Experience Lead (Customer Success)
$172K - $236K *
Transform the customer success experience by designing engaging training that empowers CSMs with effective, hands-on learning tools to enhance customer relationships and renewals, seamlessly integrati...
3 days ago
Learning Experience Lead (Customer Success)
$143K - $216K *
Drive the development of impactful training experiences for Customer Success Managers by leveraging AI and practical learning methods to ensure they consistently deliver value to clients while enhanci...
3 days ago
$126K - $207K *
Drive product innovation by developing user-friendly advertising solutions for small businesses. Collaborate with cross-functional teams to deliver value and meet dynamic advertising needs across the...
Today
Client Success Manager, Oracle EPM/ERP - MANAGED SERVICES - U.S. or Canada
$135K - $165K *
Empower client success through strategic relationship management and service delivery oversight. Drive governance, enhance service quality, and ensure client satisfaction for a portfolio of Oracle man...
2 weeks ago
Client Success Manager, Oracle EPM/ERP - MANAGED SERVICES - U.S. or Canada
$135K - $165K *
Empower client success by managing relationships and driving service delivery excellence for a portfolio of Oracle managed services clients, ensuring satisfaction and adherence to SLAs while fostering...
3 weeks ago
Client Success Manager, Oracle EPM/ERP - MANAGED SERVICES - U.S. or Canada
$135K - $165K *
Champion client success by managing relationships and driving outcomes for Oracle managed services. Enhance service delivery, uphold SLAs, and ensure client satisfaction while pursuing growth initiati...
3 weeks ago
Sr. Client Partner (UCAN - FinServ & Travel)
$320K - $440K *
Join a team that's dedicated to driving strategic advertising solutions for Fortune 500 clients. Leverage your expertise to build valuable partnerships and influence industry trends while spearheading...
2 weeks ago
Program Manager, Customer Care Support Center
$91K - $118K *
Lead and enhance customer support operations for U.S. Military families, ensuring excellence in service delivery and engagement. Oversee a dedicated team and technology solutions while promoting a cus...
2 weeks ago
Customer Solutions Manager, EDU & SLG Western Region - CSM
$118K - $160K *
Lead the charge in guiding government and education clients through cloud adoption and AI transformation. Collaborate across teams to develop strategies that drive customer success and optimize missio...
Reposted 5 days ago
Director of Customer Experience
$136K - $158K *
Drive excellence in customer experience by leading operations, enhancing services, and optimizing performance across various channels. Inspire a high-performing team to meet service standards, ensurin...
2 weeks ago
$150K - $180K *
Transform the enterprise sales landscape by leading a dynamic team of Account Executives to drive revenue, develop strategies, and foster relationships within the dental industry, promoting growth and...
2 days ago
$80K - $95K *
Champion client growth by delivering tailored marketing solutions and managing end-to-end sales processes. Collaborate with internal teams to drive successful campaigns while expanding existing partne...
Today
Associate Director, Retention & Loyalty
$170K - $188K *
Champion customer loyalty by leading retention strategies and teams, focusing on subscription and lifecycle marketing to enhance LTV in a high-impact DTC environment. Drive actionable insights from da...
4 weeks ago
Director, Head of Product Operations & Enablement
$170K - $210K *
Drive operational excellence as you empower product strategy and execution, partnering with senior leadership to enhance alignment and performance through data-driven insights and robust governance st...
5 days ago
Director, Product Marketing, Agentforce Sales Portfolio Storytelling & Keynote Lead
$164K - $261K *
Lead the storytelling strategy for Agentforce Sales, crafting powerful narratives that resonate across stages and channels. Inspire teams with compelling presentations and drive customer advocacy to c...
1 week ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.