Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
Director, Customer Success - Hybrid/San Jose, CA area
$180K - $215K *
Champion a customer-centric culture while leading a diverse Customer Success team to drive retention, adoption, and growth across SMB, Mid-Market, and Enterprise segments. Your leadership will shape e...
2 days ago
$90K - $100K *
Empower customer success by managing clinic accounts, enhancing user experience, resolving issues, and driving growth through strategic relationship-building and process improvements in a dynamic heal...
Reposted 1 week ago
$110K - $120K *
Transform client relationships into strategic partnerships, ensuring retention and growth through expert advisory. Combine technical expertise with executive engagement, driving measurable outcomes an...
4 days ago
$150K - $195K *
Lead the charge in enhancing customer success for enterprise clients, driving impactful outcomes and operational excellence. Build and mentor a high-performing team, delivering value through strategic...
1 week ago
$150K - $195K *
Champion customer success by leading a team to drive enterprise value through expert onboarding, strategic governance, and data-driven insights, ensuring strong relationships with key stakeholders whi...
1 week ago
Director, Technical Success - Enterprise
$184K - $249K *
Optimize enterprise segment performance by leading a team of managers, ensuring exceptional customer relationships, and driving strategic decisions that enhance retention and growth. Make a significan...
1 week ago
Senior Customer Success Operations Manager
$104K - $176K *
Lead operational excellence within the Customer Success teams, driving impactful programs that enhance performance and efficiency while fostering collaboration across cross-functional teams in a dynam...
Reposted 1 week ago
$125K - $140K *
Join a team that's redefining product testing through innovative research solutions. Help deepen client relationships while ensuring exceptional customer experiences and driving growth, all within a f...
3 weeks ago
$155K - $175K *
Optimize customer success by building strong relationships, offering technical expertise in AI and ML solutions, and driving client satisfaction. Ensure performance metrics are met and provide ongoing...
Reposted 1 week ago
$93K - $165K *
Champion transformative customer engagement by leading enterprise account success. Drive retention, adoption, and growth through strategic planning and collaboration with senior leadership, ensuring i...
1 week ago
$113K - $170K *
Deliver exceptional customer success by guiding higher education institutions through strategic technology adoption, enhancing engagement, driving retention, and fostering partnerships for long-term g...
Today
$113K - $170K *
Champion customer success by aligning solutions with client objectives, driving innovation and long-term ROI. Collaborate cross-functionally to enhance the customer experience and foster enduring part...
Today
$113K - $170K *
Engage with customers to maximize value from their Workday systems, driving strategic adoption and innovation. Lead cross-functional teams to foster strong relationships and ensure long-term success t...
Today
$113K - $170K *
Engage clients as primary advocates to maximize their Workday system value, guiding them through AI adoption and ensuring measurable ROI. Collaborate across teams to tailor solutions, fostering long-t...
Today
$108K - $192K *
Collaborate with clients to maximize their Workday investment, ensuring strategic alignment and driving long-term value through effective adoption and innovation initiatives in a dynamic enterprise en...
Today
$113K - $170K *
Lead the charge in optimizing customer success by forging strategic partnerships, guiding clients in AI adoption, and ensuring maximum return on their Workday investments through proactive innovation...
Today
$119K - $179K *
Accelerate customer success by serving as a strategic advisor, guiding clients through their Workday journey while collaborating with cross-functional teams to ensure innovative adoption and measurabl...
Today
$119K - $179K *
Champion customer success by partnering with clients to enhance adoption and drive innovation in their Workday journey, leveraging cross-functional collaboration and strategic insights for long-term v...
Today
$119K - $179K *
Partner with us to enhance customer success by leveraging AI solutions, driving strategic growth, and fostering relationships to maximize value and innovation. Collaborate with diverse teams to ensure...
Today
$113K - $170K *
Drive customer success by building strategic partnerships, fostering innovation, and ensuring maximum value from Workday solutions. Collaborate with cross-functional teams and executive stakeholders t...
Today
$113K - $170K *
Innovate customer partnerships to maximize value realization and drive strategic growth. As a key member of the revenue team, guide clients through their AI journey while managing complex relationship...
Today
$113K - $170K *
Shape the future of higher education by empowering institutions to maximize their technology investments. As a key member of the Customer Success team, you'll drive adoption, engagement, and growth ac...
Today
$113K - $170K *
Elevate customer success by building strategic partnerships and delivering value. Guide clients through their digital transformation and AI adoption, leveraging insights while managing relationships w...
Today
$113K - $170K *
Lead the charge in enhancing customer success by aligning solutions with business goals, driving adoption of technologies, and fostering deep relationships that yield significant value and strategic i...
Today
$119K - $179K *
Manage customer success initiatives by aligning strategies with business goals, ensuring value realization through strong partnerships and cross-functional collaboration, while driving innovation in A...
Today
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.