Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
$108K - $134K *
Drive customer success at scale by managing and nurturing relationships with key Mid-Market and Enterprise accounts, ensuring their growth and satisfaction while collaborating across teams to enhance...
6 days ago
$80K - $110K *
Drive customer success by fostering valued partnerships, ensuring seamless adoption and ROI of solutions. Collaborate and strategize to enhance client satisfaction and loyalty through insights and pro...
1 week ago
$80K - $120K *
Unlock customer potential by cultivating strategic partnerships with retail clients, ensuring they maximize the value of AI solutions. Drive satisfaction and loyalty while collaborating cross-function...
1 week ago
Customer Success & Growth Lead
$90K - $120K *
Transform customer success by partnering closely with AEC professionals to drive pilot initiatives, enhance product positioning, and shape impactful communication. Leverage relationship-building skill...
1 week ago
$80K - $120K *
Join a team that's dedicated to maximizing customer success in SaaS. You will engage directly with clients to enhance their product experience, drive retention, and identify growth opportunities in a...
1 month ago
$80K - $120K *
Unlock potential by driving customer engagement, satisfaction, and product adoption in healthcare. Collaborate with community partners and support customer acquisition efforts while generating revenue...
2 weeks ago
$80K - $120K *
Champion customer success by leading the full lifecycle from onboarding to renewal. Engage stakeholders, deliver strategic insights, and enhance relationships to drive advocacy and measurable outcomes...
2 weeks ago
$90K - $120K *
Shape the future of customer relationships by leading the full lifecycle, from onboarding to renewal, while driving measurable success for clients. You'll cultivate partnerships, advocate for customer...
2 weeks ago
$100K - $115K *
Partner with us to drive customer success and maximize value across a diverse portfolio. Leverage your expertise in account management and problem-solving to enhance client relationships, ensuring ren...
4 days ago
$75K - $95K *
Shape the future of customer care by leading a dynamic team dedicated to delivering exceptional service. Focus on driving customer satisfaction, enhancing support efficiency, and developing innovative...
Yesterday
Director of Client Success, Partners
$120K - $150K *
Shape the future of healthcare reimbursement by leading strategic partner relationships. As a key member of the Client Experience team, you'll develop and execute innovative strategies to ensure partn...
3 days ago
Director of Client Success, Partners
$130K - $180K *
Lead the charge in developing and overseeing vital partner relationships. This unique role demands strategic influence across complex, multi-layer partnerships, involving senior level conversations an...
3 days ago
Director of Client Success, Partners
$120K - $150K *
Pioneer client success strategies as you build and optimize the Partner function, driving key relationships and expansion opportunities while influencing healthcare reimbursement outcomes through data...
3 days ago
$70K - $95K *
Empower SMB healthcare organizations by managing accounts, driving user adoption, and ensuring strategic alignment. You'll lead implementations, analyze data for insights, and foster multi-stakeholder...
2 weeks ago
Senior Customer Success Manager
$100K - $130K *
Grow your career with a leadership role focused on driving customer success, engagement, and value realization for Enterprise accounts. Collaborate with cross-functional teams to enhance customer rela...
3 days ago
$100K - $130K *
Launch a transformative Customer Success initiative focused on AI-driven solutions, managing sophisticated customer portfolios, defining success metrics, and creating onboarding playbooks to enhance c...
Reposted 3 weeks ago
$100K - $130K *
Create impactful customer success solutions for a pioneering AI-driven service. As a key player, own onboarding, drive adoption, and establish best practices to turn new clients into long-term partner...
Reposted 3 weeks ago
$100K - $130K *
Lead the development of a cutting-edge AI Customer Success function, shaping the playbook and enhancing customer engagements for key sectors including cyber and national security, ensuring sustainable...
Reposted 3 weeks ago
Senior Vice President of Customer Success
$180K - $250K *
Shape the future of customer experience by leading a global team that drives retention, value, and growth for enterprise clients through innovative strategies and collaborative engagement across multi...
2 weeks ago
$75K - $90K *
Empower a high-performing team to redefine customer service excellence while driving strategic growth and client retention. Develop innovative support solutions that enhance the customer experience an...
4 weeks ago
$90K - $120K *
Lead the charge in driving customer success through comprehensive lifecycle management strategies, ensuring robust engagement and satisfaction while maximizing program success and profitability in a c...
1 week ago
$75K - $90K *
Lead the charge in elevating customer success through exceptional service quality and proactive engagement. Drive innovative support strategies to enhance user experiences and foster long-term client...
4 weeks ago
$80K - $90K *
The Customer Success Manager at LinkSquares will collaborate with customers to develop strategic plans that drive business value through the company's AI-powered contract management platform. This rol...
Reposted 6 days ago
Manager, Customer Success Management NAM West
$130K - $150K *
Oversee customer success initiatives, enhance user experience, and lead a dynamic team focused on satisfaction, retention, and revenue growth. Collaborate with Sales and Engineering to align goals and...
Reposted yesterday
Manager, Customer Success Management NAM West
$130K - $150K *
Drive customer success to new heights by leading a team focused on enhancing customer experience, retention, and revenue growth while fostering a customer-centric culture and effectively managing team...
1 week ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.