Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$114K - $163K *

Join a dynamic team to drive product roadmap strategy and execution, translating technical innovations into market-ready solutions. You'll collaborate across functions, communicate effectively, and in...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$250K - $300K *

Drive revenue growth by developing and executing a robust channel strategy in the Americas' Western Region, focusing on partner recruitment, enablement, and performance management to achieve targeted...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Create and execute innovative go-to-market strategies for a suite of clinical AI products, driving success through effective positioning, messaging, and cross-functional collaboration with Product and...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$119K - $184K *

Contribute to product strategy by translating innovations into market-ready solutions, leading roadmap development, and fostering cross-functional alignment. Drive impactful communications, analyze ma...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $200K *

Transform client relationships by developing innovative solutions that drive growth and operational excellence in the Banking, Financial Services, and Insurance sector while managing strategic account...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $145K *

Transform customer interactions by optimizing sales processes and driving operational excellence. Collaborate cross-functionally to enhance efficiency, compliance, and data-driven decisions within the...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $225K *

Shape the market presence of a leading tech company by leading a product marketing team, optimizing pricing models, and driving sales enablement to elevate brand perception and market share in the ide...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$150K - $225K *

Champion impactful product marketing strategies, lead a high-performing team, and define competitive positioning while collaborating with cross-functional teams to drive market success and elevate tho...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$140K - $165K *

Unlock potential by cultivating relationships with key enterprise clients, driving platform adoption, and leveraging insights to enhance customer success and revenue growth in a dynamic SaaS environme...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$156K - $195K *

Own the end-to-end B2B2C enrollment funnel by transforming data into actionable insights, optimizing processes, and leading cross-functional collaboration to enhance growth and ensure successful membe...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $145K *

Join a team that's transforming customer experience through technical leadership. You’ll enhance our support by managing a hands-on team, driving resolutions, and collaborating with engineering to ens...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$122K - $137K *

Transform HR operations and onboarding by leading processes, ensuring compliance, and enhancing employee experiences through strategic oversight and teamwork with key departments...

Today

  •   5 - 7 years exp.  •   Healthcare

$125K - $165K *

Shape the future of healthcare product marketing by leading go-to-market strategies and launches within innovative solutions. Collaborate cross-functionally and represent the portfolio at industry eve...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$325K - $375K *

Lead the charge in building and managing a high-performing sales team focused on driving customer acquisition and revenue growth in the Mid-Enterprise sector, executing strategic sales initiatives acr...

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$140K - $200K *

Transform client delivery through technology, optimize customer journeys, and enhance engagement. Collaborate with cross-functional teams and leverage insights to shape innovative solutions that eleva...

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$169K - $220K *

Discover the opportunity to lead strategic initiatives that drive growth and innovation. Collaborate with executive teams to shape the vision, establish diversification strategies, and enhance communi...

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Manage critical healthcare product initiatives and ensure organizational readiness. Lead cross-functional teams to drive compliance and innovation, while overseeing product lifecycle planning and exec...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $200K *

Transform strategic client engagement and drive commercial growth through innovative solutions and senior-level relationship building to meet client objectives and enhance market positioning...

US-AnywhereRemote

Reposted 2 weeks ago

  •   15+ years exp.  •   Pharmaceuticals & Biotech

$160K - $200K *

Elevate clinical strategy through peer-level engagement with CNOs, validating program designs and strengthening Stepful's brand in nursing leadership. Drive relationship-building and enhance sales pro...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$215K - $264K *

Advance our talent management strategy as a senior leader overseeing staffing, professional development, and team dynamics, while fostering relationships across functions to meet business priorities a...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$215K - $264K *

Unlock the potential of talent by leading staffing and professional development initiatives. Collaborate with senior leaders to drive engagement, navigate complex decisions, and ensure alignment with...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$76K - $111K *

Join a team that's committed to advancing AI security for customers. You will engage with clients, translating technical insights into business outcomes, while driving proactive improvements to proces...

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $150K *

Accelerate progress at creating impactful growth marketing programs that enhance visibility and engagement in the healthcare sector. Collaborate cross-functionally to design and implement targeted cam...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$85K - $100K *

Lead client relationships by strategically guiding campaigns, ensuring profitability, and collaborating with teams to deliver innovative marketing solutions. Drive performance through effective commun...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Grow your career with this dynamic role overseeing partnerships, driving revenue growth across add-ons, and enhancing customer experiences through collaborative cross-functional initiatives and operat...

1 week ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.