Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
$108K - $180K *
Drive operational excellence and strategic initiatives while leading a dynamic team of over 650 employees. Ensure high service levels, financial accountability, and compliance within a fast-paced dist...
6 days ago
Director, Chief of Staff - Sales & Client Management
$153K - $193K *
Collaborate with leadership to drive strategic initiatives and operational excellence. Leverage analytical skills and executive communication to align priorities and foster cross-functional relationsh...
3 weeks ago
Director of Product Management, Onboarding and Adoption
$197K - $313K *
Innovate the customer onboarding experience by leveraging advanced AI tools and collaboration methods. Drive product vision, market research, and technical delivery through cross-functional collaborat...
1 week ago
Program Manager, Customer Stories & Advocacy
$116K - $174K *
Own and scale a global customer stories program that drives advocacy through compelling narratives and videos, collaborating with teams across marketing, sales, and customer success to elevate executi...
Yesterday
Identity Security - Sr. Customer Success Manager - West
$160K - $190K *
Drive customer engagement and satisfaction as you manage loyalty and adoption of innovative products, ensuring alignment with customer objectives for enhanced success and growth opportunities...
4 weeks ago
Identity Security - Sr. Customer Success Manager - West
$160K - $190K *
Join a team that's dedicated to enhancing customer success by managing key relationships, driving adoption, and ensuring value realization through proactive support and strategic guidance for complex...
4 weeks ago
Senior Product Manager, Agentic Voice Experience
$173K - $277K *
Champion secure, effortless customer service by driving identity and verification strategies that enhance operational efficiency. Collaborate across teams to integrate AI and define metrics ensuring o...
Reposted 1 week ago
CTS Customer Success Coordinator
$61K - $102K *
Execute exceptional customer support by managing relationships, coordinating order fulfillment, and ensuring operational excellence. Drive customer satisfaction in a collaborative environment while le...
1 week ago
$100K - $130K *
Unlock your potential by designing and optimizing customer lifecycle campaigns. Lead cross-functional efforts to create seamless customer journeys, ensuring strategic messaging, effective segmentation...
6 days ago
Senior Product Manager, Agentic Voice Experience
$173K - $277K *
Champion secure and seamless customer identity management across diverse platforms. Drive product strategy integrating AI and user needs, optimizing verification workflows and service experiences for...
Reposted 1 week ago
Customer Success Manager, Mulesoft - Public Sector/Federal Civilian
$123K - $186K *
Drive customer success by ensuring high-value clients achieve maximum ROI with our platform. Collaborate strategically across business and technical teams to align their priorities with our solutions...
Yesterday
Customer Success Manager, Mulesoft - Public Sector/Federal Civilian
$123K - $186K *
Champion customer success by ensuring high-value clients maximize their investment, providing strategic guidance and support in achieving business objectives, fostering strong relationships, and drivi...
Yesterday
Director, Customer Care Strategy & Enablement
$100K - $130K *
Lead the charge in transforming the Customer Care organization into a modern, insight-driven powerhouse that enhances customer journeys, improves retention, and delivers operational excellence through...
Today
$100K - $130K *
Join a team that's driving market growth and enhancing customer satisfaction by leading a dedicated sales operations team. Shape strategies, foster talent, and develop key relationships to elevate bus...
1 week ago
$75K - $120K *
Elevate sales performance by leading a high-impact team, driving revenue growth, fostering client relationships, and implementing strategic initiatives for market expansion. Contribute to a culture of...
1 week ago
Director, Legal & Compliance Business Enablement and Analytics
$130K - $180K *
Transform legal and compliance functions into strategic business enablers, leveraging analytics and cross-functional collaboration to enhance enterprise growth, operational efficiency, and risk manage...
4 weeks ago
$90K - $130K *
Join our dynamic team as you bridge Product and Customer needs, facilitate technical solutions, and drive innovation to enhance procurement processes, supporting top-tier tech companies in maximizing...
4 weeks ago
Associate Director, Strategic Account Management
$160K - $190K *
Collaborate with clients to drive revenue growth in the FinTech sector, ensuring strategic account planning and product implementation. Forge strong relationships while enhancing client experiences th...
3 weeks ago
Director, Legal & Compliance Business Enablement and Analytics
$130K - $180K *
Transform the legal and compliance landscape by driving strategic initiatives and analytics to enhance operational efficiency and risk management within a rapidly evolving enterprise environment...
1 week ago
Director, Legal & Compliance Business Enablement and Analytics
$130K - $180K *
Transform the Legal and Compliance landscape by driving strategic initiatives, enhancing analytics, and fostering enterprise accountability to enable robust business growth and proactive risk manageme...
1 week ago
Director, Legal & Compliance Business Enablement and Analytics
$130K - $180K *
Transform the future of legal and compliance operations by driving strategic execution and analytics. Serve as a key business partner to ensure proactive management of initiatives, risks, and regulati...
4 weeks ago
Director, Partner Success - Aviation
$150K - $175K *
Join a team that's transforming airport operations through technology integration. Oversee strategic partnerships, drive revenue growth, and ensure compliance while enhancing multimodal mobility hubs...
1 week ago
Enterprise Customer Success Manager
$125K - $225K *
Advance customer success by fostering strategic relationships and driving engagement throughout the customer journey. Own renewals and expansions, ensuring our clients maximize value from our AI-power...
1 week ago
Director, Enterprise Sales Strategy and Business Development
$108K - $184K *
Drive strategic sales initiatives, optimize operations, and lead growth by collaborating with national agencies. This role requires a visionary leader adept in market dynamics and dedicated to fosteri...
1 week ago
Director, Enterprise Sales Strategy and Business Development
$108K - $184K *
Join us to develop and execute comprehensive sales strategies, optimize sales operations, and drive growth while managing key national partnerships. Utilize market insights and lead a strong sales tea...
1 week ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.