Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
Customer Success Lead - West Coast (Remote)
$108K - $130K *
Lead a dynamic team of Customer Success Managers, driving strategic customer engagement and operational excellence. Shape critical processes and playbooks to maximize customer value, while partnering...
4 weeks ago
Customer Success Manager, Commerce Cloud
$147K - $202K *
Join a dedicated team as a Customer Success Manager, where you will build strong partnerships with Salesforce customers, ensuring they achieve their business goals and maximize the value of their inve...
1 week ago
Customer Success Manager, Commerce Cloud
$123K - $186K *
Join a team that's dedicated to enhancing customer success on Salesforce. Forge strong relationships, manage major incidents, and optimize platform use to drive business value. Your expertise will emp...
1 week ago
Customer Success Manager, Commerce Cloud
$123K - $186K *
Accelerate customer success by serving as a strategic partner to enhance value from Salesforce, fostering deep relationships and driving optimal technical and operational health for your clients throu...
1 week ago
Customer Success Manager, Commerce Cloud
$123K - $186K *
Unlock potential by managing customer relationships to enhance their Salesforce experience, ensuring maximum value through expert guidance and proactive support, while addressing technical needs and d...
1 week ago
Customer Success Manager, Commerce Cloud
$123K - $186K *
Drive customer success by serving as a trusted advisor for Salesforce users, ensuring optimal utilization of resources and partnerships through proactive management, risk assessment, and technical gui...
1 week ago
Customer Success Manager, Commerce Cloud
$123K - $186K *
Elevate customer success by partnering with organizations to maximize their Salesforce investment. As a trusted advisor, you will foster relationships and ensure value through proactive technical supp...
1 week ago
Customer Success Manager, Commerce Cloud
$147K - $202K *
Champion customer success by serving as a trusted advisor, optimizing Salesforce implementation, and fostering strong relationships with stakeholders to enhance overall platform value and performance...
1 week ago
Customer Success Manager - Multi-Carrier Tracking API
$80K - $120K *
Join our dynamic team as a Customer Success Manager, where you'll drive customer engagement and ensure successful API integrations for eCommerce and logistics clients, enhancing their business value w...
3 weeks ago
Area Senior Director, Customer Delivery
$170K - $190K *
Lead a dynamic team in delivering exceptional customer service while ensuring operational excellence and financial success across multiple markets. Drive team engagement and performance improvement in...
1 week ago
Senior Manager, Customer Success, Services
$143K - $194K *
Shape the future of customer success by guiding a dynamic team of CSMs. Design strategic initiatives to drive customer engagement, expand portfolios, and enhance operational efficiencies within a rapi...
1 week ago
$147K - $184K *
Join a team that's defining market strategies and elevating procurement narratives. You will lead product marketing efforts, guide a team, and leverage data-driven insights to drive impactful messagin...
2 weeks ago
$104K - $183K *
Accelerate customer success as a trusted advisor, guiding enterprise accounts to achieve their business goals through strategic relationship management, data-driven insights, and cross-functional coll...
3 weeks ago
$150K - $180K *
Reimagine the enterprise deal process as you lead, mentor, and innovate within cross-functional teams to streamline pricing and approval strategies, ensuring competitive, financially sound deals while...
2 weeks ago
Director, Marketing Planning and Operations
$137K - $252K *
Join a team that's reshaping marketing planning and operations. As a key leader, you will drive strategic alignment, enhance budget management, and streamline cross-functional workflows. Influence ini...
2 weeks ago
Director, Digital Customer Experience
$114K - $162K *
Drive innovation and enhance customer engagement by leading digital strategy and execution. Collaborate across teams to deliver impactful solutions that elevate customer experience and meet organizati...
4 days ago
Director, Digital Customer Experience
$114K - $162K *
Lead digital transformation strategies to enhance user engagement and drive innovative solutions. Collaborate with cross-functional teams to boost customer and agent experiences while ensuring alignme...
4 days ago
Director of Product, Retention
$135K - $160K *
Lead the charge in optimizing retention strategies across diverse domains. Own product vision and collaborate with cross-functional teams to create seamless customer, merchant, and coworker experience...
Reposted 2 days ago
$150K - $180K *
Unlock growth by leading the Employer Growth Team to enhance sales, drive operational excellence, and establish Propelus as the go-to partner for healthcare organizations. This strategic role combines...
Today
Director, CRM & Retention | Dermstore
$110K - $120K *
Champion a robust CRM strategy, enhancing customer retention and lifecycle marketing through data-driven insights, seamless cross-channel execution, and impactful leadership across teams to drive long...
Today
Employee Success Business Partner Director
$164K - $261K *
Join a team that's redefining HR strategy as a trusted advisor to executives. Lead transformative initiatives integrating data, AI, and workforce evolution to enhance organizational effectiveness and...
2 days ago
Employee Success Business Partner Director
$164K - $261K *
Unlock potential by strategizing with senior leaders to drive organizational transformation. As a trusted advisor, influence talent initiatives and enhance engagement, leveraging analytics and operati...
2 days ago
Employee Success Business Partner Director
$164K - $261K *
Drive strategic HR initiatives as a trusted advisor to senior leaders, shaping organizational transformations and talent strategies with a focus on data-driven insights and stakeholder collaboration t...
2 days ago
Employee Success Business Partner Director
$164K - $261K *
Shape the future of Employee Success by partnering with senior HR leaders to drive strategic organizational change, enhance talent initiatives, and navigate complex industry transformations leveraging...
2 days ago
Employee Success Business Partner Director
$164K - $261K *
Transform the employee success landscape by advising senior leaders on strategic HR initiatives, operational excellence, and data-driven insights, enhancing organizational performance across global te...
2 days ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.