Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
Senior Manager of Customer Success
$100K - $130K *
Lead a dynamic team of Customer Success Specialists to enhance member engagement and retention. Drive performance excellence through coaching, strategic initiatives, and cross-functional collaboration...
4 weeks ago
Manager of Customer Success (US/Canada)
$125K - $155K *
Engage and lead a dynamic customer success team, driving retention and growth. Collaborate cross-functionally to enhance customer experiences and maximize lifetime value while shaping strategic retent...
4 days ago
$70K - $95K *
Manage a diverse portfolio of customer accounts, ensuring success through strong relationships, strategic guidance, and risk mitigation. Drive renewals and long-term growth while delivering personaliz...
1 week ago
$120K - $150K *
Lead the Customer Success organization to enhance customer engagement, drive renewals, and maximize value realization across diverse segments through strategic execution and cross-functional collabora...
4 days ago
$150K - $250K *
The Director, Customer Success will lead and scale the Customer Success function at NAYA Therapeutics while directly managing a portfolio of strategic partners and enterprise accounts...
Reposted 2 weeks ago
$85K - $95K *
Optimize client success through strategic onboarding, relationship management, and tailored support. Drive product adoption and account growth while advocating for customer needs to enhance overall sa...
2 weeks ago
Director, Customer Success Management- Remote
$143K - $206K *
Unlock potential by leading a dynamic Customer Success team focused on driving value and growth for strategic enterprise clients. Foster partnerships and ensure high-quality engagement to enhance cust...
2 weeks ago
Leader, Customer Success Management
$100K - $130K *
Inspire and lead a team of Customer Success Managers to drive customer engagement, maximize value, and reduce churn, ensuring portfolio accounts achieve high Net Revenue Retention through effective co...
2 weeks ago
$85K - $95K *
Join a team that's dedicated to enhancing customer success through strategic partnerships, driving retention, and maximizing product adoption. You'll engage with clients, resolve challenges, and colla...
3 days ago
$85K - $95K *
Join a team that empowers customers to maximize platform value by cultivating relationships, driving product adoption, and ensuring long-term success through effective account management and world-cla...
3 days ago
$120K - $150K *
Champion customer success by leading a global team to design and implement a scalable post-sale strategy that enhances customer experience, drives retention, and leverages technology for efficiency ac...
3 days ago
$120K - $150K *
Drive a unified Customer Success strategy, enhance post-sale experience, and lead a global team to optimize retention and expansion. Focus on scalable, data-driven solutions leveraging technology and...
3 days ago
$70K - $95K *
Partner with us to ensure client success through relationship management, strategic guidance, and proactive engagement, enhancing long-term loyalty and value for high-revenue accounts in the healthcar...
2 weeks ago
$70K - $95K *
Empower customer success by building strong relationships, analyzing usage trends, and implementing strategies for product adoption and retention in a dynamic SaaS environment, contributing to long-te...
3 weeks ago
VP, Delivery & Customer Success
$150K - $200K *
Lead digital transformation initiatives by overseeing end-to-end delivery and ensuring exceptional client experiences across global studios. Drive strategic execution while fostering a collaborative c...
Reposted 3 days ago
$90K - $120K *
Champion customer success by guiding onboarding, driving product adoption, and building strong relationships to ensure satisfaction, retention, and expansion opportunities in a dynamic SaaS environmen...
4 days ago
$100K - $130K *
Lead customer service and demand planning initiatives to enhance forecasting accuracy and elevate service performance across operations, ensuring streamlined communication and collaboration across dep...
3 days ago
$90K - $120K *
Elevate customer success by leveraging research expertise to drive platform adoption, mitigate churn, and foster impactful relationships. Collaborate with teams to enhance customer value and lead a de...
3 weeks ago
$140K - $180K *
Accelerate progress at SnapMagic as you take ownership of Customer Success. Influence customer strategy and design systems to enhance customer relationships while driving renewals and growth in an ear...
6 days ago
$90K - $120K *
Drive customer success by managing key accounts, enhancing satisfaction, and increasing retention. Leverage strong relationships, data analysis, and subject matter expertise to optimize client experie...
3 weeks ago
$100K - $120K *
Transform customer experiences by managing post-sale engagement and driving product adoption. Utilize strategic insights to bolster customer retention, optimize security solutions, and collaborate acr...
Reposted 3 weeks ago
$70K - $95K *
Grow your career by becoming a vital strategic advisor, optimizing client IT services and driving satisfaction through relationship management and strategic planning, while identifying growth opportun...
2 weeks ago
$120K - $150K *
Partner with us to drive strategic relationships and enhance partner success in healthcare. Own critical collaborations, deliver insights, and ensure growth while aligning internal teams to meet opera...
Reposted today
Strategic Customer Success Manager
$120K - $135K *
Transform healthcare outcomes by leading strategic partnerships with health systems and large practices. Drive measurable results while mentoring junior team members and advocating for customer needs...
2 weeks ago
Senior Manager, Customer Success
$130K - $168K *
Drive your career by leading a dynamic team focused on delivering exceptional customer experiences. Collaborate on strategic improvements and cultivate growth in a fast-paced environment within a thri...
1 month ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.