Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$120K - $150K *

Serve as a strategic lead in building and enhancing relationships with high-value customers, driving success and value through proactive engagement, and setting the standard for excellence in customer...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Join a team that's transforming customer support in a growing tech company. Lead and inspire a new team, enhance customer satisfaction, and drive operations with innovative strategies. Shape the servi...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $130K *

Lead the strategic oversight of primary care operations, driving efficiency, compliance, and quality initiatives across multiple service lines while fostering collaboration and managing growth in a pa...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $160K *

Architect a comprehensive integration strategy, overseeing the design and governance of enterprise-wide data transfers and API frameworks to ensure secure, scalable, and reliable connectivity across a...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $130K *

Unlock customer success by guiding marketing teams to maximize Flint's value. As a crucial connection between clients and product, you'll manage relationships, drive adoption, and develop impactful st...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$87K - $136K *

Contribute to client success by driving strategic engagement and maximizing platform value through partnership. Develop deep client insights to foster retention and renewal while collaborating across...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$130K - $161K *

Engage with us to lead a team focused on enhancing customer success and optimizing adoption of HME products. Drive strategic initiatives, implement processes, and mentor staff while managing relations...

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$151K - $268K *

Drive remarkable customer experiences by leading teams, shaping strategies, and improving services for both healthcare professionals and patients, ensuring seamless interactions and operational excell...

3 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$80K - $95K *

Shape the future of customer success by leading complex implementations and ensuring seamless ERP onboarding. Be the trusted advisor that guides clients from kickoff to go-live, driving adoption and f...

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $180K *

Deliver impactful product leadership for a unified platform driving client and producer interactions through innovative technology and AI-powered solutions. Lead a team to enhance product quality whil...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$235K - $363K *

Champion operational excellence and strategic alignment within a cross-functional product organization by leading planning, setting objectives, and driving accountability to enhance decision-making an...

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$235K - $363K *

Unlock the potential of a high-performing product organization by managing strategy and operations. Collaborate with cross-functional teams to ensure clear outcomes, foster an outcomes-driven culture...

Yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$235K - $363K *

Elevate the product organization by partnering with leadership to drive operational excellence, strategic initiatives, and a culture focused on outcomes, ensuring clarity and momentum across cross-fun...

Yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$235K - $363K *

Champion operational excellence by delivering strategic guidance and clear frameworks for the product organization, driving accountability and alignment to tackle challenges while enabling high-impact...

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$170K - $175K *

Innovate customer engagement strategies and drive net revenue retention. Oversee post-sale lifecycle, ensuring high renewal rates and product adoption through collaboration with Sales, Product, and Ma...

6 days ago

  •   8 - 10 years exp.  •   Business Services

$100K - $115K *

Empower agency partners by providing expert consultation and support to enhance marketing strategies, solve technical issues, and ensure a superior customer experience within a dynamic and fast-paced...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Business Services

$90K - $125K *

Champion seamless client onboarding and support, fostering strong relationships and enhancing service workflows while collaborating with cross-functional teams to ensure optimal client success and sat...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $125K *

Lead the charge in customer experience enhancement by leveraging data and insights to drive scalable support solutions. Collaborate with cross-functional teams to design strategies that ensure seamles...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$75K - $95K *

Shape the future of security operations by managing a dynamic multi-site portfolio. Oversee daily service delivery, ensure compliance, and lead field personnel while fostering client relationships to...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$75K - $95K *

Lead the charge in managing a dynamic multi-site retail security portfolio, ensuring top-notch operational performance and loss prevention across locations while fostering client relationships and sup...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$70K - $95K *

Join a dynamic team as the lead contact nurturing customer relationships, driving product adoption, and maximizing profits through strategic upselling and contract negotiations, ensuring client satisf...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$137K - $182K *

Pioneer impactful customer experiences by leading CX platforms and data strategy, ensuring seamless integration of analytics and customer insights to empower decision-making across the organization. D...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $120K *

The Customer Success Advocate at Bask is responsible for enhancing the customer experience by building strong relationships and managing the full customer lifecycle. This role involves onboarding, eng...

Reposted today

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $150K *

Elevate corporate real estate transactions, managing complex portfolios from acquisition to disposal while leading internal and external teams to deliver innovative strategies and enhance value for cl...

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $120K *

Drive customer success by optimizing onboarding, adoption, and renewals while fostering strong relationships and identifying growth opportunities. Collaborate with cross-functional teams to achieve de...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.