Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$147K - $246K *

Innovate and lead strategic sales planning initiatives to drive revenue growth. Collaborate with cross-functional teams, manage sales quotas, and optimize performance through effective forecasting and...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $110K *

Join a team that's dedicated to driving client success by enhancing program value, expanding business opportunities, and building strong relationships across senior stakeholders in a dynamic managed s...

2 weeks ago

  •   Less than 5 years exp.  •   Staffing

$131K - $196K *

Empower the customer success strategy for our organization by engaging key clients, leading program design, and optimizing performance metrics. Drive growth initiatives and influence high-level strate...

US-AnywhereRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$70K - $95K *

Empower our diverse customer base by delivering high-quality support and fostering enduring relationships. Drive engagement through strategic insights and tailored solutions, ensuring customer success...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Business Services

$125K - $150K *

Lead innovative strategy initiatives by translating complex market dynamics into clear, actionable plans that guide cross-functional teams and drive measurable business results across healthcare assig...

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$68K - $122K *

Accelerate progress at building lasting customer relationships, driving product adoption, and ensuring successful outcomes in the construction portfolio. Collaborate with diverse clients to optimize s...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$140K - $160K *

Join a team that's dedicated to transforming client experiences as you oversee the entire lifecycle for enterprise clients, driving implementation, engagement, and renewal processes to achieve strateg...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$202K - $305K *

Champion the evolution of shared services in a key product platform, leading a dedicated team while ensuring scalable and secure experiences. Collaborate across functions to deliver cutting-edge ident...

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$100K - $155K *

Drive partner success by managing hospitality and wellness accounts, enhancing utilization of innovative technology, and collaborating cross-functionally to achieve measurable growth and retention in...

3 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$135K - $155K *

Empower our hospitality and wellness partners through technology by building relationships, driving engagement, and leading growth initiatives. Collaborate cross-functionally to enhance partner succes...

3 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$125K - $150K *

Lead the charge in transforming client delivery with innovative project execution across multiple financial technology products, ensuring high-quality outcomes and exceptional client relationships whi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$80K - $95K *

Support client relationships and lead technical teams to ensure project success while managing budgets, timelines, and deliverables. Collaborate closely with executives to foster communication and dri...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Lead customer success programs from onboarding to adoption, ensuring smooth collaboration among engineering, product, and client teams. Drive accountability, maintain clarity, and deliver measurable v...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's dedicated to driving customer success through program ownership and strategic cross-functional collaboration, ensuring smooth onboarding and adoption while effectively managing comp...

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$85K - $105K *

Champion client success by optimizing relationships, driving platform adoption, and delivering measurable value. Collaborate with cross-functional teams to ensure customer satisfaction and long-term g...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Empower our Mid-Market and Enterprise clients by taking ownership of their post-sale journey. Your expertise will drive onboarding, account management, and customer retention while collaborating with...

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$81K - $127K *

Drive customer success by partnering with clients to transform their engineering processes, ensuring product utilization, alignment with business goals, and fostering long-term relationships through p...

US-AnywhereRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $110K *

Engage with U.S. healthcare clients to enhance their success by onboarding, training, and providing strategic insights. Build lasting relationships and advocate for their needs to drive product improv...

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$183K - $340K *

Join a transformative leadership role to shape and operationalize a customer trust strategy that enhances data protection and regulatory compliance, while partnering with diverse teams to strengthen c...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Lead client engagement and drive organic growth by managing strategic relationships, enhancing pipeline visibility, and addressing risks effectively, while collaborating across teams to achieve revenu...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$114K - $130K *

Develop and manage client relationships in Wealth Management, leveraging investment strategies and compliance knowledge to meet clients' financial goals while leading a high-performing team toward exc...

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Join a team that supports client success by managing relationships, driving revenue growth, and ensuring product adoption of our MIP platform. Collaborate with partners and internal teams to enhance c...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Business Services

$180K - $250K *

Accelerate your career by driving strategic enterprise growth initiatives. You'll manage key client relationships and own important deals, working closely with our CEO in a dynamic and impactful role...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$114K - $130K *

Serve as a strategic partner to clients, guiding them towards their financial goals through tailored investment strategies and exceptional relationship management, while overseeing a team to ensure hi...

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Champion the customer journey post-implementation, ensuring success and satisfaction for healthcare clients while identifying growth opportunities through proactive engagement and tailored support pro...

Today

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.