Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
$210K - $310K *
Analyze organizational needs and drive strategic HR initiatives to enhance talent management, succession planning, and employee relations in a dynamic gaming industry environment. Build trusted partne...
Reposted 6 days ago
Director, Digital Workplace & End User Services
$138K - $247K *
Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...
3 weeks ago
Customer Success Manager (Chicago, IL)
$95K - $115K *
Join as a Customer Success Manager to lead operational excellence and build strong partnerships with key accounts. Drive customer satisfaction through insightful performance analytics and proactive is...
1 month ago
$84K - $90K *
Lead the charge in client service excellence by building strong relationships, ensuring timely delivery of solutions, and optimizing project execution for healthcare professionals. Empower yourself wi...
2 weeks ago
Strategic Partnerships & Customer Success Manager
$120K - $150K *
Drive strategic partnerships and oversee enterprise customer success. Leverage strong relationship management skills to support AI deployment across major financial institutions, fostering collaborati...
1 week ago
$100K - $120K *
Manage client relationships and service delivery, drive operational excellence, and lead a high-performing team. This role involves strategic alignment, quality assurance, and financial oversight for...
Today
Senior Director, Customer & Trust Operations
$150K - $200K *
Build and lead customer and trust operations from the ground up, redefining support and safety processes in an AI-native environment while collaborating cross-functionally to enhance community engagem...
2 weeks ago
Senior Director, Customer & Trust Operations
$130K - $180K *
Lead the charge in innovative customer and trust operations, building a world-class function that enhances user experience, trust, and safety, while driving collaboration across teams to translate cus...
2 weeks ago
Insurance Customer Success Manager
$70K - $95K *
Manage end-to-end customer lifecycle for insurance brokers and carriers, ensuring successful onboarding, implementation, and account management while building scalable processes and driving product ad...
Reposted 4 weeks ago
Senior Director, Customer & Trust Operations
$150K - $200K *
Empower your career by building and leading world-class customer and trust operations at an innovative AI-driven music platform, enhancing the user experience and ensuring customer safety and satisfac...
2 weeks ago
Senior Director, Customer & Trust Operations
$130K - $180K *
Transform customer trust operations by building a top-tier support and community function that leverages data and AI to enhance experiences and strengthen client relations across platforms...
2 weeks ago
Customer Success Manager - Technical Account Management
$100K - $140K *
Empower customer success by managing diverse B2B client portfolios, driving engagement, and creating innovative solutions. Collaborate with engineering and product teams to transform clients’ procurem...
2 weeks ago
$80K - $110K *
Elevate client relationships as you manage a diverse portfolio, drive engagement, and achieve clinical outcomes. You'll collaborate proactively to enhance service offerings while ensuring client satis...
Today
$75K - $95K *
Take ownership of customer success initiatives, driving strategic growth and enhancing client relations. Collaborate with cross-functional teams to develop and implement best practices, ensuring a sea...
5 days ago
$75K - $95K *
Join a team that's dedicated to delivering exceptional customer experiences by leading strategies, coaching talent, and aligning expectations with best practices to achieve outstanding results in cust...
5 days ago
Senior Director, Strategic Partnerships
$224K - $325K *
Join a team that's driving strategic growth through global partnerships. Lead the way in expanding market presence and optimizing collaboration with Salesforce, while mentoring a dynamic team dedicate...
2 weeks ago
$145K - $175K *
Elevate customer success by managing relationships with enterprise clients, driving onboarding and adoption, and ensuring measurable outcomes in this hybrid role that supports substantial ARR growth...
Reposted today
$135K - $165K *
Champion success for enterprise clients by enhancing adoption, engagement, and value realization through tailored onboarding, strategic planning, and proactive management within a global portfolio, dr...
Reposted today
Strategic Customer Success Manager
$135K - $166K *
Empower enterprise clients by orchestrating relationships and ensuring they realize the full value of their investments. Collaborate with technical and sales partners to drive customer success, retent...
2 weeks ago
Director of Partner Management
$130K - $180K *
Manage strategic partner relationships to drive revenue growth and enhance collaboration through co-sell opportunities, supporting a high-impact partner program within a B2B SaaS context...
2 weeks ago
Customer Success Manager, Enterprise
$120K - $130K *
Empower Enterprise clients through strategic consulting and data-driven insights, enhancing their ecommerce success. Collaborate with cross-functional teams, forecast revenue, and deliver personalized...
1 week ago
$70K - $95K *
Empower customers by managing their journey from pilot to production, fostering loyalty and driving efficient success processes through expert guidance in CPQ software and strategic relationship build...
6 days ago
Director of Customer Engagement
$90K - $120K *
Elevate engagement center operations by leading, innovating, and building a high-performing service team that delivers exceptional customer experiences while driving continuous improvement in satisfac...
1 week ago
$70K - $95K *
Explore innovative strategies for driving customer success through data analysis and AI-powered insights, serving as a strategic resource across digital marketing channels to enhance client engagement...
1 week ago
Senior Customer Success Manager
$120K - $150K *
Serve as a strategic lead in building and enhancing relationships with high-value customers, driving success and value through proactive engagement, and setting the standard for excellence in customer...
4 weeks ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.