Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$90K - $130K *

Transform customer success in enterprise healthcare by building strategic partnerships, enhancing client retention, and driving satisfaction through proactive engagement and relationship management ac...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $130K *

Join a team that champions enterprise healthcare success. Elevate client relationships, drive account retention, and address customer needs proactively. Leverage your expertise in healthcare technolog...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $130K *

Lead the charge in enhancing customer success for enterprise healthcare clients. Cultivate relationships, drive retention strategies, and ensure satisfaction through proactive support and strategic en...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $130K *

Transform enterprise customer experiences by building relationships, driving satisfaction, and ensuring retention in complex healthcare environments. Leverage your healthcare tech expertise to proacti...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $130K *

Empower enterprise healthcare clients by driving account retention, ensuring satisfaction, and fostering relationships. Employ strategic insight and hands-on engagement to address client needs, enhanc...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $130K *

Elevate customer experiences by driving retention and relationship growth with enterprise healthcare clients. Use your healthcare tech expertise and proactive mindset to ensure satisfaction and delive...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $110K *

Unlock potential by cultivating lasting relationships with mid-market clients, driving account growth and retention through a feature-based approach, and acting as a trusted advisor to optimize platfo...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$90K - $130K *

Help us drive customer success for enterprise healthcare clients by optimizing account retention and satisfaction. You will build key relationships, solve complex issues, and ensure our clients achiev...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $130K *

Transform enterprise customer experiences by driving account retention and satisfaction for large healthcare organizations. Leverage strategic relationship management skills to ensure success and fost...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$145K - $155K *

Join a team that drives customer success by delivering strategic guidance and insights. You'll collaborate cross-functionally to enhance customer experience and optimize solutions, ensuring value real...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$140K - $155K *

Champion client success by managing relationships, driving satisfaction, and ensuring operational excellence. Lead a dedicated team, oversee strategic accounts, and collaborate with internal teams to...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Join our Customer Success team as a Clinical Success Manager, utilizing your dental expertise to enhance client relationships, drive product adoption, and ensure clinical excellence across accounts th...

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Lead the clinical success for dental accounts by fostering relationships, driving product adoption, and delivering educational initiatives. Collaborate across teams to support customer engagement and...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$119K - $148K *

Empower enterprise customers in navigating security transformations, driving software adoption, and shaping effective DevSecOps strategies. Forge trusted relationships that transform security obstacle...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $200K *

Champion customer success through strategic partnerships, fostering adoption and expansion. Utilize technical acumen to oversee post-sales motions, ensuring clients realize full value and maintain str...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $130K *

Transform enterprise account relationships by driving product adoption and renewals. Take ownership of strategic success plans and commercial lifecycle for large enterprises while mitigating churn and...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$108K - $136K *

Empower healthcare transformation by managing client relationships, driving value and expansion strategies, and ensuring operational excellence. Collaborate with teams to enhance service delivery and...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $95K *

Drive customer success by managing relationships, fostering adoption, and identifying growth opportunities. Utilize data-driven insights to enhance engagement, retention, and satisfaction for a divers...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$108K - $136K *

Join a team that's dedicated to maximizing client success by fostering deep partnerships, managing relationships, and driving strategic initiatives in healthcare. You'll lead efforts for transformativ...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$108K - $136K *

Lead the charge in transforming healthcare partnerships by consulting clients, managing relationships, and executing strategies to enhance value and drive operational success in a dynamic, hybrid work...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$117K - $147K *

Unlock value for enterprise clients by acting as a trusted advisor, ensuring they maximize Brex solutions. Collaborate with finance leaders to develop strategies, drive product adoption, and enhance a...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$132K - $166K *

Shape the future of customer success by partnering with enterprise clients to drive adoption, retention, and strategic growth. You'll leverage insights and collaboration to enhance account value and d...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Business Services

$90K - $120K *

Lead the charge in enhancing customer success for high-value accounts by providing strategic insights and tailored solutions. Collaborate across departments to ensure client needs are met while drivin...

Reposted today

  •   5 - 7 years exp.  •   Business Services

$90K - $130K *

Engage customers through a stellar post-purchase journey, driving success via personalized interactions and strategic program development. Lead a growing team and collaborate across departments to ele...

2 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $120K *

Drive customer success by fostering adoption and ensuring renewal readiness. As the main contact post-sales, you will collaborate across teams, communicate value, and manage risks to enhance customer...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.