Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$85K - $135K *

Optimize client relationships by driving sales growth and delivering tailored solutions across diverse industries, enhancing business success and customer satisfaction...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $120K *

Manage and expand a thriving customer base while delivering superior solutions through our extensive product line. Engage with diverse industries to achieve sales targets and foster lasting relationsh...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$85K - $135K *

Drive business growth by managing accounts and developing new client relationships. Leverage a diverse product range to craft tailored solutions and ensure exceptional customer satisfaction while achi...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $120K *

Engage with diverse clients to drive growth and innovation in sales, leveraging your expertise to offer tailored solutions from a vast product portfolio while fostering strong business relationships a...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$70K - $95K *

Drive growth and success in your territory by managing accounts and developing new business relationships. Utilize your sales expertise to deliver quality solutions to diverse industries, ensuring cus...

4 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$70K - $95K *

Drive your career with a dynamic sales role, managing accounts and cultivating new business opportunities. Leverage a vast catalog of quality products to deliver effective solutions across diverse ind...

4 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$70K - $95K *

Join a team that's dedicated to driving sales excellence and fostering client relationships. Leverage your skills to manage existing accounts, prospect new business, and deliver innovative solutions t...

4 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$85K - $135K *

Grow your sales career by managing key accounts and driving new business while delivering exceptional service and innovative solutions to clients across diverse industries. Your expertise will impact...

4 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$75K - $105K *

Help us enhance customer experiences by leading a remote support team. You'll drive performance, manage escalations, and implement process improvements while cultivating a strong team culture. Join us...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$75K - $105K *

Manage and lead a customer support team, driving operational excellence, improving customer outcomes, and fostering a culture of collaboration and performance through effective escalation processes an...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Unlock customer success by leading service delivery across cross-functional teams, ensuring operational excellence and performance against contractual commitments. Drive value realization and continuo...

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$156K - $234K *

Join a team that drives operational excellence in manufacturing. Lead production activities, enhance efficiency through Lean methodologies, and ensure safety compliance. Oversee maintenance and develo...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Elevate manufacturing excellence by leading diverse operational strategies, driving P&L performance, and fostering a culture of safety and continuous improvement across multiple sites to prepare for f...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Inspire innovation in supply chain strategy, leading teams to deliver impactful solutions that drive growth and enhance client satisfaction across construction sectors. Foster strong partnerships and...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$150K - $180K *

Shape the future of technology initiatives as a Senior Director of Technical Program Management, driving strategic alignment and operational excellence across diverse portfolios while building high-pe...

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $150K *

Lead digital marketing strategy and inspire a high-performing team while managing significant budgets to drive growth across multiple product categories and channels...

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$100K - $130K *

Lead the charge in digital marketing strategy, directing a high-performing team to optimize Paid Search initiatives, manage substantial budgets, and drive revenue growth across diverse product categor...

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$100K - $130K *

Elevate our customer onboarding services by leading implementation teams, driving strategic execution and enhancing methodologies for successful project delivery and exceptional client satisfaction ac...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$168K - $272K *

Transform your career as a strategic operations partner, driving impactful solutions in a fast-paced sales environment. Collaborate with senior leadership to optimize operations and elevate business e...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$130K - $150K *

Champion client relationships and drive account growth while managing diverse media strategies. Collaborate with teams to exceed performance goals, deliver exceptional service, and identify opportunit...

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$90K - $120K *

Help us drive sales excellence by leading a high-performing team, ensuring compliance, and fostering a motivating culture. Your strategic direction will shape our future sales operations, enabling us...

2 days ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$90K - $120K *

Lead the charge in transforming organizational messaging through strategic communications, collaborating with executive leaders to enhance brand storytelling and drive market growth while measuring im...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$176K - $229K *

Pioneer quality excellence by leading GMP Quality Assurance operations and ensuring compliance with FDA and international standards. Collaborate with cross-functional teams to enhance quality processe...

4 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$120K - $180K *

Champion revenue growth by owning sales efforts in the US market, engaging with senior buyers and driving end-to-end sales from prospecting to close, while shaping strategic product direction and mark...

2 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$119K - $182K *

Empower operational excellence by leading multiple teams to ensure seamless customer onboarding and project execution, driving satisfaction and efficiency in service delivery while managing department...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.