Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$250K - $300K *

Transform the leasing and rental sales division by developing strategic sales plans, guiding a team of sales professionals, and achieving profit objectives across branches while fostering customer rel...

1 month ago

  •   8 - 10 years exp.  •   Transportation

$108K - $184K *

Advance your career by leading operational excellence in provider network management, enhancing relationships, and driving strategy across all lines of business to optimize performance and ensure comp...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$108K - $184K *

Optimize provider network operations while guiding strategic initiatives across divisions. Lead performance monitoring for key areas, ensuring compliance and efficiency while enhancing provider relati...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$108K - $184K *

Join a dynamic team to lead and optimize Provider Network operations, ensuring compliance and performance across Medicaid, Medicare, and Commercial lines. Drive strategic initiatives to enhance provid...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$108K - $184K *

Transform provider network operations by leading strategic initiatives and ensuring compliance across divisions. Collaborate cross-departmentally to enhance performance metrics and provider satisfacti...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$108K - $184K *

Drive the evolution of our Provider Network Operations by overseeing key functions and enhancing performance across diverse healthcare lines. Lead initiatives to ensure operational effectiveness and i...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$108K - $184K *

Lead strategic initiatives and operational excellence for Provider Network, overseeing functions like provider relations, data management, and compliance to drive performance and collaboration across...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$108K - $184K *

Optimize provider network operations by managing key functions, enhancing performance, and fostering collaboration across departments to ensure compliance and operational excellence in a dynamic healt...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$108K - $184K *

Join a team that's committed to excellence in provider network operations. Oversee essential functions in provider relations, data management, and system interoperability to drive strategic initiative...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$88K - $105K *

Lead our operations team to achieve operational excellence, compliance, and customer satisfaction in a dynamic Life Sciences warehousing environment, supporting business growth while ensuring safety a...

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Manage multiple reconditioning lines, ensuring production targets are met. Lead teams, solve operational challenges, and drive continuous improvement while embodying company values and maintaining saf...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Lead our Post Production teams by driving strategic initiatives and process improvements, while ensuring operational excellence and developing team members across multiple sites to achieve exceptional...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Unlock operational excellence by overseeing multiple reconditioning lines, managing production metrics, and fostering teamwork in a fast-paced environment focused on quality and continuous improvement...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$147K - $246K *

Innovate and lead strategic sales planning initiatives to drive revenue growth. Collaborate with cross-functional teams, manage sales quotas, and optimize performance through effective forecasting and...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$133K - $158K *

Elevate your career by cultivating strategic relationships with wholesalers, driving commercial performance, and leading business initiatives in a dynamic beverage market. Utilize your expertise to en...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$162K - $202K *

Reimagine procurement strategies by leading a high-performing team to drive sourcing initiatives, enhance operational effectiveness, and align with business growth in marketing and corporate services...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$90K - $110K *

Join a team that's focused on delivering exceptional marketing operations. You’ll oversee business services, staff development, and financial analyses to drive effective strategies that meet marketing...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$105K - $110K *

Lead the charge in optimizing operational standards and driving business services. Collaborate closely with leadership to align marketing strategies and ensure compliance while fostering a culture of...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Lead and inspire a replenishment team to optimize supply chain operations, enhance service levels, and achieve KPIs through data-driven decisions and effective vendor partnerships in a dynamic environ...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Drive operational excellence as you inspire a team of managers across ground handling, enhancing safety and efficiency while partnering with airline clients to unlock business opportunities and monito...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$240K - $250K *

Lead the charge in developing and executing engineering strategy, managing high-performing teams, and enhancing customer-facing applications while driving technology modernization and operational exce...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$130K - $160K *

Drive sales excellence and revenue growth by leading a team of Regional Sales Managers, crafting strategic plans, and building strong customer relationships to deliver integrated key management soluti...

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $120K *

Inspire success at our sales branch by leading and developing a dynamic team. Oversee operations, coaching, and strategies to meet performance targets while ensuring the profitability and growth of th...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Shape the future of revenue growth and operational excellence by leading high-performance sales and marketing teams across Guam, Saipan, and Palau, ensuring alignment with strategic corporate goals an...

4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$175K - $190K *

Develop and lead global inventory strategy, planning governance, and drive operational excellence across a worldwide network, while fostering a high-performance team and partnering with leadership to...

6 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.