Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$100K - $120K *
Empower a dynamic sales team by providing leadership, coaching, and strategy to drive success in a customer-focused environment. Foster collaboration with strategic accounts to enhance sales performan...
2 weeks ago
$100K - $120K *
Join a thriving team to lead and develop a customer-focused salesforce, driving strategic growth through effective leadership and training initiatives within a dynamic environment...
2 weeks ago
$110K - $130K *
Partner with us to enhance employee productivity through innovative technology adoption strategies. Lead initiatives leveraging Microsoft Copilot, ChatGPT Enterprise, and more, ensuring effective enga...
Reposted 5 days ago
$150K - $180K *
Lead the charge in driving sales success by owning the full cycle from pipeline development to closing enterprise deals, collaborating closely with founders to refine strategies while expanding relati...
3 weeks ago
$150K - $180K *
Lead the charge in driving sales success within the enterprise sector. Own the complete sales cycle, engage with high-profile clients, and collaborate with founders to refine strategies that drive gro...
3 weeks ago
$125K - $150K *
Develop and lead the product vision for innovative sports data experiences, driving subscriber growth and engagement through strategic partnerships and cross-functional collaboration. Help shape premi...
5 days ago
$130K - $155K *
Help us drive strategic direction and growth of our aerospace product line while managing profitability and cross-functional teams to deliver exceptional customer value and compliance with performance...
2 weeks ago
$170K - $185K *
Make your mark by leading a dynamic Pricing team, optimizing pricing strategies for diverse Government Services proposals, and establishing compliance processes. Drive data-driven decisions and foster...
1 week ago
Executive Director, Workplace Delivery
$241K - $449K *
Shape the future of workplace strategy by leading end-to-end delivery across complex campuses. Drive alignment, set vision, and oversee workplace experiences to enhance employee satisfaction and achie...
Reposted 1 week ago
Senior Director, Marketing Strategy & Operations
$160K - $200K *
Drive operational excellence by leading Marketing Operations, optimizing data-driven strategies, and fostering cross-functional alignment to elevate insights and impact business performance through ef...
Reposted 3 days ago
Director, CEO Communications Operations - Bloomfield, CT
$152K - $253K *
Join a team that's redefining CEO engagement, ensuring flawless operations for impactful communications, events, and leadership interactions across the organization while fostering alignment and readi...
2 weeks ago
$110K - $130K *
Engineer compliance strategies and lead regulatory interface, ensuring accountability across all operations and interactions with regulatory authorities, while fostering a culture of compliance within...
3 weeks ago
$110K - $130K *
Explore a pivotal logistics leadership role, driving supply chain strategy across the US and North America. Collaborate with diverse teams to enhance efficiency, compliance, and service levels in a mu...
3 weeks ago
$180K - $215K *
Lead strategic procurement initiatives across global operations, enhancing supplier relations and driving cost efficiencies. Foster a high-performing team culture, ensuring effective negotiation and a...
Reposted 4 days ago
Director, Strategic BD - Travel & TMCs
$265K - $345K *
Partner with us to lead and scale strategic partnerships in the Travel & TMC sector. Drive high-value deals, manage executive relationships, and build a high-performing team while shaping a crucial bu...
2 weeks ago
$87K - $131K *
Elevate operational effectiveness by leading business functions, driving process improvements, and managing cross-functional projects to achieve strategic goals while enhancing stakeholder collaborati...
2 days ago
$73K - $110K *
Lead the charge in service management, overseeing technician performance, ensuring operational efficiency, and driving training initiatives in a dynamic service department environment...
2 weeks ago
$85K - $100K *
Lead client relationships by strategically guiding campaigns, ensuring profitability, and collaborating with teams to deliver innovative marketing solutions. Drive performance through effective commun...
Reposted 2 weeks ago
$80K - $95K *
Shape the future of documentation review by leading a high-performing team, ensuring quality standards, optimizing workflows, and enhancing compliance through collaborative operational excellence and...
1 week ago
$110K - $130K *
Unlock your leadership potential by driving operational excellence, collaborating with cross-functional teams, and enhancing productivity in a dynamic environment focused on customer satisfaction and...
1 week ago
$80K - $90K *
Lead and manage dining services operations, ensuring top-quality food and client satisfaction. Oversee budgeting, culinary programs, and foster strong team collaboration to enhance guest experiences i...
Reposted 3 weeks ago
Director of Product Support Sales
$100K - $120K *
Unlock potential by driving aftermarket sales strategies to enhance product support growth, improve customer relationships, and lead a dedicated team focused on achieving ambitious revenue targets in...
2 weeks ago
$200K - $250K *
Oversee strategic financial leadership while driving growth and operational excellence across multi-location finance and accounting teams. Partner with executives to leverage financial insights for im...
1 week ago
$155K - $170K *
Transform your career by owning full-funnel marketing strategies while leading franchise development. Collaborate with partners to diagnose challenges, leverage AI tools, and drive impactful growth in...
2 weeks ago
Director of Product, Customer Care
$236K - $295K *
Drive the customer care product vision and strategy, leading a team of product managers to enhance AI support, optimize contact center platforms, and improve user experiences across multiple business...
4 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.