Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$88K - $90K *
Lead a dynamic team to elevate dining experiences, driving innovation in food service operations. Oversee daily activities, ensure quality, and enhance customer satisfaction through effective manageme...
2 weeks ago
$80K - $85K *
Lead and shape the future of dining solutions by developing operational strategies and enhancing customer experiences while ensuring safety, sanitation, and budget compliance in a dynamic food service...
Reposted 3 weeks ago
$80K - $85K *
Join a dynamic team that leads food service operations, fosters client relationships, and drives financial performance while ensuring safety and quality standards are met in a fast-paced environment...
Reposted 3 weeks ago
$80K - $90K *
Lead the charge in managing food service operations, ensuring top-notch quality, safety compliance, and client satisfaction. Develop teams and oversee financial performance to drive efficiency and enh...
3 weeks ago
$100K *
Lead the charge in optimizing facility operations, managing production, and coordinating staffing and safety standards. Drive efficiency and ensure quality commitments while maintaining comprehensive...
2 weeks ago
$100K - $120K *
Lead your career by overseeing the comprehensive operations of a care facility. Drive exceptional care standards, fiscal management, and a motivated team to create a safe and welcoming environment for...
2 weeks ago
Director-Network Service Management and Operations Center of Excellence
$153K - $249K *
Shape the future of network service delivery by leading technology strategy, execution, and improvements. Oversee end-to-end operations ensuring reliability and scalability, while driving automation a...
1 week ago
Director-Network Service Management and Operations Center of Excellence
$153K - $249K *
Drive innovation by overseeing network service management processes and technologies. Lead strategic initiatives to enhance service delivery and operational efficiency, ensuring alignment with busines...
1 week ago
Senior Director, Client Operations
$192K - $266K *
Drive best-in-class travel support through strategic leadership and operational excellence. Oversee lodging, flights, and customer advocacy, fostering a culture of continuous improvement and exception...
1 week ago
$125K - $150K *
Transform our commercial sales strategy! Lead a dynamic team to drive revenue and market share growth, develop key customer relationships, and foster a culture of accountability and excellence in a co...
2 weeks ago
$110K - $220K *
Manage payroll operations and vendor relationships, ensuring compliance and efficiency in payroll processes while driving continuous improvement and strategic initiatives with ADP and internal teams...
Reposted 2 days ago
$110K - $130K *
Drive exceptional business growth by identifying and securing new opportunities in telecommunications. Develop strategic relationships, lead complex sales cycles, and exceed revenue targets by deliver...
2 weeks ago
Director of Global Transportation and Logistics
$110K - $130K *
Strategize logistics functions by optimizing transport routes and managing carrier relationships to ensure efficiency, safety, and cost-effectiveness, while collaborating across teams and integrating...
Today
Director, Engagement Center Operations
$108K - $174K *
Tackle the challenge of transforming customer engagement by leading operations, implementing innovative technologies, and enhancing service strategies to elevate customer satisfaction and drive busine...
1 week ago
Director, Engagement Center Operations
$108K - $174K *
Transform customer engagement strategies by leading innovative initiatives that enhance service delivery and operational efficiency across multiple channels, focusing on AI integration and customer ex...
1 week ago
Director, Engagement Center Operations
$108K - $174K *
Join a team that's redefining customer experience through innovative engagement strategies, overseeing operations, enhancing service delivery, and leveraging technology to elevate satisfaction and eff...
1 week ago
Director, Engagement Center Operations
$108K - $174K *
Transform customer engagement by leading operations, driving innovation, and enhancing service delivery through strategic initiatives and technology integration. Collaborate across teams to optimize p...
1 week ago
$250K - $300K *
Champion the engagement strategy for enterprise clients, managing relationships from acquisition through growth, and driving consultative solutions with a focus on technology transformations using Sal...
2 weeks ago
$100K - $125K *
Transform your career with this strategic role leading a multi-million-dollar Direct Mail program. Drive innovation through audience targeting, data integration, and performance optimization across va...
4 weeks ago
$120K - $145K *
Lead the charge in operational excellence by overseeing three teams in Warehouse, Logistics, and Information Systems. Drive corporate projects from initiation to delivery, ensuring alignment with stra...
Reposted 4 weeks ago
$110K - $130K *
Tackle challenges as a Sales Director, leading a team of Sales Managers and Product Specialists to drive excellence in sales processes and guest interactions while nurturing future leaders within the...
1 week ago
$130K - $150K *
Join our team to drive impactful digital and traditional media strategies. Oversee execution, manage a junior team, and collaborate with experts to deliver performance-driven results and insights that...
2 weeks ago
$300K - $400K *
Take ownership of strategic advertising partnerships, driving revenue growth through innovative marketing programs and client engagement, leveraging diverse media platforms and creative solutions to m...
2 weeks ago
$125K - $150K *
Join a team that's optimizing the entire distribution process, driving supply chain efficiency, and leading strategic initiatives. Work collaboratively across departments to enhance performance and bu...
2 weeks ago
$67K - $150K *
Lead the charge in delivering exceptional customer service by managing a dynamic team of Customer Care Managers, driving performance excellence, and fostering relationships to enhance client satisfact...
2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.