Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$200K *
Transform sales performance by effectively leading and mentoring a dynamic sales team. Collaborate with cross-functional departments to drive strategy, meet goals, and foster strong relationships, all...
1 month ago
Director, Manufacturing Development
$130K - $180K *
Lead our Manufacturing Development efforts, driving spacecraft programs from design to high-rate production. Collaborate with cross-functional teams to enhance manufacturing processes, ensuring effici...
Reposted 2 weeks ago
Director Manufacturing Operations
$120K - $150K *
Engage in strategic leadership by directing multi-site manufacturing operations, focusing on operational excellence and continuous improvement while fostering collaboration across functional teams to...
2 weeks ago
$120K - $150K *
Lead and shape sales strategies to drive growth in aerospace markets. Manage a high-performing team, develop key accounts, oversee the pipeline, and collaborate across functions to exceed revenue targ...
3 weeks ago
$170K - $185K *
Drive excellence in corporate maintenance by optimizing asset performance, implementing strategies for reliability, and achieving sustainability goals through collaboration across global manufacturing...
Reposted 1 week ago
$90K - $120K *
Lead the management of customer and process improvement projects, ensuring optimal performance from a team of Commercial Project Managers. Collaborate across functions to enhance project delivery and...
Reposted yesterday
$130K - $170K *
Empower a dynamic sales team by driving performance and developing strategies to enhance customer engagement. Lead initiatives that foster growth and operational excellence while collaborating with na...
4 weeks ago
$130K - $170K *
Drive sales excellence by leading, training, and managing a high-performing team while implementing strategic initiatives to meet and exceed sales goals across diverse markets...
4 weeks ago
$90K - $120K *
Elevate sales excellence by leading and developing a dynamic sales team. Drive success through strategic account partnerships and targeted sales initiatives while fostering customer relationships as t...
3 weeks ago
$130K - $170K *
Transform your career as you lead a dedicated sales team focused on customer satisfaction, driving success for a leading distributor in shipping and packaging. Make a significant impact in a dynamic e...
4 weeks ago
$130K - $170K *
Unlock your potential as a Sales Manager, overseeing a dynamic team, driving sales strategies, and collaborating with key accounts to achieve growth and exceed targets while fostering a culture of dev...
4 weeks ago
Director, Marketing Operations
$130K - $180K *
Join our dynamic marketing operations team to optimize creative resource management, ensuring efficiency and clarity in a high-volume environment. Collaborate across brands to enhance productivity and...
Reposted 1 week ago
$74K - $118K *
Lead and empower a team of customer service representatives to enhance operations, elevate customer satisfaction, and drive continuous improvements across service processes and performance metrics...
4 weeks ago
$85K - $113K *
Join a team that's dedicated to enhancing customer relationships, driving operational excellence, and ensuring satisfaction for Tier 2 and Tier 3 customers through effective communication and strategi...
2 weeks ago
Director, Product Management - Global Customer Experience
$245K - $260K *
Lead the charge in enhancing global digital customer experiences across web and mobile platforms. Define product vision and strategy to drive key commerce initiatives, optimize user engagement, and ch...
3 weeks ago
$100K - $130K *
Shape the future of logistics by leading innovative supply chain strategies, optimizing transportation networks, managing a significant P&L, and guiding a diverse team to enhance efficiency and reduce...
1 week ago
$90K - $130K *
Lead strategic sales initiatives across regions, driving revenue growth and ensuring effective team performance while collaborating closely with operations and executive leadership. Travel required fo...
2 days ago
Associate Director, Global Customer Insights
$166K - $266K *
Lead the global insights agenda, optimizing launch strategies through data-driven decisions, while collaborating with cross-functional teams to enhance business outcomes and customer experiences in a...
3 weeks ago
Associate Director, Global Customer Insights
$166K - $266K *
Optimize your career by leading global Insights that drive strategic decision-making and launch success. Foster collaboration across teams to enhance value propositions and commercial outcomes while d...
3 weeks ago
Associate Director, Global Customer Insights
$166K - $266K *
Champion growth by leading global insights initiatives that drive strategic decisions and improve commercial outcomes through actionable insights and collaboration across functions, ensuring alignment...
3 weeks ago
$130K - $180K *
Empower customer engagement across diagnostics & genomics. Lead the strategic orchestration of service excellence, ensuring seamless interactions throughout the post-sales lifecycle while driving grow...
2 weeks ago
$120K - $170K *
Lead the charge in cultivating strategic partnerships with major entertainment studios and brands. Bring your expertise to shape revenue strategies, drive enterprise-level negotiations, and enhance Fi...
1 week ago
Associate Director, Global Customer Insights
$166K - $266K *
Champion the Global Insights agenda, driving impactful insights for business success across departments, enhancing launch decisions and commercial outcomes through collaboration and strategic recommen...
3 weeks ago
Associate Director, Global Customer Insights
$166K - $266K *
Elevate the Insights agenda to enhance launch success by driving strategic initiatives, integrating analytics, and collaborating across teams to transform data into actionable business recommendations...
3 weeks ago
Associate Director, Quality (Key Customer)
$146K - $271K *
Champion quality excellence by leading global strategies, enhancing customer partnerships, and embedding a culture of continuous improvement within multi-site operations across the Data Center Solutio...
2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.