Director, Customer Service Jobs in Philadelphia, PA

Lead the development of customer success strategies, driving retention and growth in a fast-paced environment while enhancing executive relationships and ensuring exceptional value delivery across B2B...

Transform client services through strategic leadership, team development, and operational excellence, ensuring high-quality support and innovation while collaborating across departments to meet organi...

Take ownership of B2B service platform strategy to enhance Salesforce capabilities, driving operational efficiency, automation, and superior customer experiences while leading a high-performing team i...

Join a dynamic team as you drive business growth in the West Region by leveraging relationships, implementing innovative strategies, and delivering exceptional consultative services to clients and bro...

Discover a dynamic role driving revenue growth within a designated territory. Collaborate with a high-performing team to cultivate partnerships with retail pharmacies, present business solutions, and...

Empower client success by leading TPA account management efforts, driving satisfaction, retention, and strategic initiatives to elevate financial performance and operational alignment across teams and...

Drive exceptional customer experiences as you lead operations across Onboarding, Support, and Pay functions. Shape strategic plans, enhance performance, and build scalable solutions while collaboratin...

Shape the future of HR operations by leading the delivery of exceptional employee support services across a large, multi-site organization, ensuring compliance, data accuracy, and continuous improveme...

Transform customer interactions by optimizing sales processes and driving operational excellence. Collaborate cross-functionally to enhance efficiency, compliance, and data-driven decisions within the...

Drive growth and customer success by leading consultative sales for CDMO solutions in the pharma sector. Build executive-level relationships and deliver tailored manufacturing support from concept to...

Drive the product narrative for a comprehensive identity security platform. Lead marketing initiatives across business units while ensuring cohesive messaging and competitive positioning to enhance ma...

Empower life and annuity carriers through technology-based solutions by leveraging your extensive network and expertise to drive new business and underwriting sales, from prospects to closed deals in...

Join a team that's dedicated to operational excellence, leading high-volume distribution with hands-on management and a focus on developing talent to deliver outstanding service and improve efficiency...

Take ownership of large-scale distribution operations, leading 500+ employees while driving operational excellence and improving productivity in a fast-paced environment. Foster team development and e...

Oversee high-volume distribution operations, driving excellence through team leadership and data-driven improvements, while ensuring safety and productivity across a 2.5 million sq. ft. facility...

Elevate your career by leading high-volume distribution operations, coaching teams of over 500, and driving operational excellence in a large-scale, dynamic warehouse environment focused on performanc...

Unlock potential by cultivating strong client relationships, driving sales strategy, and fostering collaboration among teams to ensure tailored solutions meet client needs, while effectively managing...

Unlock potential by joining a dynamic team where you’ll drive strategic sales, develop key relationships, and influence go-to-market strategies for a rapidly evolving payments landscape, making signif...

Contribute to the growth and satisfaction of enterprise clients by managing complex accounts, ensuring seamless execution and strategic alignment. Drive revenue growth and maintain relationships with...

Drive strategic product vision and execution in the Procurement domain. Lead a high-performing team, integrating modern SaaS capabilities with capital planning and construction workflows, to achieve s...

Elevate operational performance through strategic leadership and coaching. Drive growth, service stability, and accountability in a multi-unit service environment, ensuring sustained business improvem...

Lead the charge in enhancing customer experience for high-value accounts. Own strategic relationships by identifying pain points, designing service models, and collaborating across departments to ensu...

Unlock efficient quality management by leading a global team driving customer satisfaction and compliance through effective complaint handling, post-market surveillance, and continuous improvement ini...

Lead the charge in enterprise program innovation, directing cross-unit strategies to enhance execution and governance on multi-million dollar initiatives, while fostering collaboration, transparency...

Lead the charge in optimizing logistics operations across multiple sites. This strategic role requires managing complex customer relationships, ensuring safety initiatives, and driving efficiency whil...