This is your destination for finding a high paying Director, Customer Experience jobs. With a wide range of opportunities across various organizations, stepping up your career with a job that values your potential is within reach.
A Director, Customer Experience is responsible for formulating strategies that shape the customer journey, driving customer satisfaction and loyalty. They work closely with other departments to enhance every aspect of the customer experience, from product development to marketing and sales.
Typically, a Bachelor's degree, combined with extensive experience in Customer Service or a relevant field is needed to successfully land a Director, Customer Experience role. A deep understanding of customer behavior and excellent leadership capabilities are must-haves.
A career as a Director, Customer Experience allows you to play a crucial role in shaping the customer journey. It's a challenging yet rewarding job that offers competitive pay and numerous growth opportunities.
Director / Sr. Director, Channel and Strategic Partnerships
$130K - $180K *
Accelerate progress at federal partners within the U.S. Public Sector by driving strategic engagements that boost revenue growth and enhance bidding efficiency on key contracts, collaborating with div...
Reposted 3 weeks ago
Director, Revenue Cycle Management
$150K - $170K *
Shape the future of revenue cycle management by leading a high-performing team. Drive collections accuracy, optimize processes, and negotiate effectively with payers, ensuring robust cash flow for sca...
1 week ago
Director, Recruitment Delivery
$150K - $180K *
Join a team that's redefining recruitment excellence by managing a centralized sourcing operation, overseeing delivery efficiency, and enhancing candidate experience across all business units...
1 week ago
Director of Call Center Operations
$110K - $125K *
Empower your career by leading a dynamic call center operations team, ensuring top-notch workforce management and fostering a culture of growth, quality, and innovation to enhance customer experiences...
3 weeks ago
Director, Product Operations (Chief of Staff)
$120K - $150K *
Lead a strategic role within the AI & Data organization, partnering with senior leaders to shape initiatives, streamline operations, and deliver clear messaging across complex projects and technologie...
2 weeks ago
Sales Director - Healthcare & Life Sciences
$150K - $200K *
Lead the transformation of sales in Healthcare & Life Sciences, driving growth and market strategies. Develop high-performing teams, build executive relationships, and execute impactful sales operatio...
4 weeks ago
Director Product Management - Enterprise Protection & Legal
$149K - $268K *
Transform the way we integrate ethics and risk through strategic product management. Collaborate with diverse teams to ensure legal compliance and operational excellence while driving innovative techn...
Yesterday
$120K - $150K *
Elevate the technical landscape by owning multiverse AI application systems, shaping AI strategies, and fostering a culture of accountability and quality through scalable, modern architecture and disc...
3 weeks ago
Associate Director - Salesforce Marketing Cloud
$100K - $130K *
Join our dynamic team as a Solutions Technical Architect, where you'll design and implement innovative technical solutions, transform business needs into actionable insights, and collaborate across di...
Reposted 3 weeks ago
$175K - $195K *
Transform proprietary data into industry-leading insights, drive brand storytelling, and collaborate across teams to support demand generation and executive engagement in healthcare benefits...
Reposted 3 weeks ago
Director - SAP Alliance (North America)
$160K - $200K *
Pioneer innovative alliance strategies and drive revenue growth by leveraging deep relationships within SAP’s ecosystem. Collaborate cross-functionally to execute joint go-to-market initiatives and ac...
1 week ago
Sr Director Atlas Renewals Management
$200K - $215K *
Elevate retention strategies and operational excellence by leading renewals management. Collaborate with cross-functional teams to drive customer relationships, enhance forecasting, and ensure scalabl...
1 week ago
Sales Director, SaaS, SiliconExpert
$191K - $353K *
Shape the future of enterprise solutions by leading strategic sales initiatives, fostering customer relationships, and implementing innovative growth strategies across diverse markets...
Reposted 1 week ago
Sales Director, SaaS, SiliconExpert
$191K - $353K *
Transform your career by leading a dynamic sales team focused on innovative AI and data solutions. Drive strategic initiatives, forge partnerships, and empower your team to exceed ambitious sales goal...
Reposted 1 week ago
Director, Enterprise Deal Strategy
$179K - $219K *
Transform enterprise commercial strategies by leading deal structures, pricing governance, and contract lifecycle management. Ensure profitable partnerships across all operational companies while opti...
Yesterday
$200K - $250K *
Shape the future of customer success by leading a high-performing team to drive adoption, retention, and growth for strategic clients. Collaborate across departments to create scalable success systems...
1 week ago
External Communications Director
$90K - $130K *
Transform external communications strategies to enhance brand loyalty and safeguard reputation, while leading media relations, crisis management, and stakeholder engagement across diverse initiatives...
Reposted 1 week ago
Director of Enterprise Master Data
$120K - $150K *
Deliver data-driven excellence by leading enterprise master data transformation, optimizing governance and collaboration across multiple domains to ensure high quality, consistency, and trusted data e...
3 weeks ago
$70K - $95K *
Engage customers by optimizing experiences and driving efficiency. Collaborate with cross-functional teams to enhance service delivery, solve complex issues, and foster long-term relationships, all wh...
2 weeks ago
Executive Director, Workplace Delivery
$241K - $449K *
Shape the future of workplace strategy by leading end-to-end delivery across complex campuses. Drive alignment, set vision, and oversee workplace experiences to enhance employee satisfaction and achie...
Today
$117K - $130K *
Drive growth by consulting with clients on complex business challenges, leveraging data and analytics. Cultivate partnerships and deliver exceptional client experiences while meeting ambitious revenue...
1 week ago
Director of Operations Order Processing
$65K - $100K *
Elevate operational excellence by leading diverse teams in order processing, ensuring exceptional customer service and efficiency. Drive best practices and collaborate cross-functionally to enhance se...
1 week ago
$150K - $170K *
Transform customer success by leading a high-performing team, driving retention and growth, and implementing innovative strategies to enhance customer experiences while achieving operational excellenc...
2 weeks ago
Director, Contact Center Technology
$153K - $193K *
Accelerate progress at the forefront of contact center technology by leading the strategy and evolution of a comprehensive CCaaS platform, ensuring reliability, security, and alignment with business n...
2 weeks ago
Director, Contact Center Technology
$153K - $193K *
Lead the contact center technology strategy, enhancing enterprise systems and ensuring performance, reliability, and security. Collaborate with teams to drive modernization, partner management, and de...
2 weeks ago
What skills are needed for a Director, Customer Experience?
Top skills for a Director, Customer Experience include leadership, strategic thinking, customer service, data analytics, and communication skills.
How much does a Director, Customer Experience make on average?
While the salary can vary significantly based on the industry and location, a Director, Customer Experience can expect to earn a minimum of $100K annually.
Are there growth opportunities for a Director, Customer Experience?
Yes. After a Director, Customer Experience, one can advance to senior roles such as VP of Customer Experience, or even Chief Customer Officer.
What industries need a Director, Customer Experience?
Industries such as retail, telecommunications, healthcare, technology, and financial services often require a Director, Customer Experience.