Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$256K - $414K *

Champion strategic alliances to drive growth and operational excellence across global partnerships, creating value through collaboration and innovative solutions. Lead a high-performing team that shap...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$72K - $192K *

Empower a dynamic sales team to exceed targets and drive growth while fostering a culture of collaboration and accountability, all aligned with core values focused on the well-being of both clients an...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Staffing

$160K - $190K *

Transform the future of streaming by leading analytics engineering for content and subscriber data. Drive strategy, build teams, and optimize data infrastructure, empowering informed decision-making a...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Elevate client engagements by driving strategic analytics solutions, fostering relationships with senior stakeholders, and leading cross-functional teams to deliver impactful results in the Pharma and...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$79K - $108K *

Engage potential clients and drive adoption of our solutions. This role requires a proactive self-starter responsible for managing the sales pipeline, negotiating contracts, and collaborating with var...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$79K - $112K *

Join a team that's poised for success, driving new customer acquisition and expanding business opportunities. Take on a critical role in managing sales pipelines and collaborating with diverse teams t...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Develop and manage cross-site technical services strategy to ensure robust technology transfer and validation processes for production facilities. Lead, coach, and support teams to enhance operational...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$185K - $248K *

Drive strategic content partnerships by negotiating major distribution agreements, managing key relationships, and leading cross-functional teams to enhance subscription services while fostering opera...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Media

$110K - $180K *

Transform delivery operations by ensuring quality and resource allocation across multiple client accounts. Drive seamless engagements from go-live to adoption, while leveraging AI for efficiency and p...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$177K - $239K *

Transform the customer shopping experience by driving multi-year technical programs that enhance product search. Lead cross-functional teams, ensuring alignment and execution of strategic initiatives...

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$185K - $344K *

Lead the charge in designing performance metrics and incentive frameworks that align with modern engagement models in a dynamic commercial environment. Drive customer impact and growth while ensuring...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$135K - $160K *

Join our dynamic team as you build and lead a new Account Management function, driving client retention and revenue growth through strategic oversight and hands-on management of client relationships a...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$140K - $190K *

Oversee customer success initiatives, build a high-performing team, and cultivate trusting relationships with enterprise clients to enable successful clinical trials through our platform. Drive strate...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Elevate customer insights by leading Voice of Customer programs that drive strategic decisions. Through qualitative and quantitative research, translate data into actionable recommendations, enhancing...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$150K - $180K *

Advance the integration of Design for Manufacturing, Assembly, and Testability in hardware platforms, leading collaborative teams to optimize designs, enhance product quality, and accelerate market de...

1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$128K - $171K *

Drive product strategy and development to enhance patient onboarding experiences, collaborating cross-functionally to achieve business and user goals while leveraging insights for continuous improveme...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$256K - $356K *

Unlock potential by leveraging your extensive economic development expertise to drive collaborative growth in data center communities. You'll engage with internal stakeholders and local leaders to ali...

Today

  •   11 - 15 years exp.  •   Enterprise Technology

$160K - $252K *

Drive global deployment of advanced media production technology, managing initiatives across a studio ecosystem. Collaborate with cross-functional teams, prioritize resources, and ensure efficient rol...

3 weeks ago

  •   5 - 7 years exp.  •   Media

$140K - $175K *

Manage a diverse portfolio of Enterprise and Strategic accounts, ensuring customer satisfaction and driving adoption of cybersecurity solutions. Collaborate with internal teams to enhance product offe...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Shape investor relations strategy by engaging with key stakeholders and managing financial communications. Drive insights from market trends to enhance investor engagement while ensuring compliance wi...

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$183K - $258K *

Drive digital transformation and operational excellence as you lead project execution, optimize resources, and champion innovative strategies that align with business objectives. Collaborate with cros...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Transform customer support by leading teams to deliver a premium experience for VIP clients. Drive strategy, enhance collaboration, and utilize AI innovations to bolster satisfaction and loyalty acros...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$180K - $200K *

Join as a visionary leader in client strategy, driving brand partnerships and sponsorships. Collaborate cross-functionally to enhance market presence while managing a talented team, ensuring innovativ...

Reposted yesterday

  •   5 - 7 years exp.  •   Media

$125K - $150K *

Lead the charge in transforming client delivery with innovative project execution across multiple financial technology products, ensuring high-quality outcomes and exceptional client relationships whi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$125K - $150K *

Lead the charge in optimizing customer engagement by developing a high-performing Technical Account Management team, driving their success with exceptional cybersecurity guidance, and enhancing operat...

Montreal, QCIn-Person

2 days ago

  •   11 - 15 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.