Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$100K - $130K *

Lead the charge in enhancing HR service design and user experiences. You'll optimize HR processes and technologies ensuring they are user-friendly and aligned with employee needs, driving overall effi...

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Unlock your potential as a marketing business partner, bridging central marketing and field operations. Leverage data insights and relationship management to drive engagement and performance across mu...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Transform marketing engagement by bridging the centralized team with GMs across multiple locations, ensuring actionable insights and driving performance through robust data narratives and strategic pa...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$217K - $245K *

Shape the future of our platform ecosystem by developing robust, scalable services and guiding cross-functional teams to build integrated solutions that maximize efficiency and user experience across...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$129K - $193K *

Lead the charge in driving AI adoption for enterprise clients, overseeing implementations and strategy initiatives. Foster partnerships with C-suite executives, ensuring successful transformation init...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$129K - $193K *

Elevate the customer experience by managing AI product transformations across enterprise accounts, guiding strategy and implementation. Build long-term partnerships while ensuring smooth delivery and...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$129K - $193K *

Drive customer success as you lead enterprise AI implementation and transformation initiatives. Foster partnerships, manage projects, and consult with C-suite executives to enhance AI adoption and del...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$129K - $193K *

Deliver comprehensive engagement management across enterprise accounts, fostering AI adoption and transformation. Collaborate with senior leaders, lead implementations, and ensure sustained customer s...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$129K - $193K *

Transform enterprise customer relationships by guiding AI adoption and delivery. Collaborate with C-level executives and cross-functional teams to implement strategies that ensure optimal use of AI pr...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$230K - $250K *

Empower brand growth through a strategic, full-funnel customer acquisition approach that unifies cross-channel demand generation, maximizes conversion, and informs data-driven decisions to drive booki...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$230K - $250K *

Pioneer innovative customer acquisition strategies across multiple channels, driving growth and engagement through data-driven insights and collaboration. Lead a dedicated team to optimize performance...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$180K - $224K *

Lead the charge in transforming deal structures and pricing strategies to optimize revenue and customer value, while fostering collaboration across Sales, Finance, and Legal for efficient execution an...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$220K - $290K *

Champion the global MSP sales strategy, directly leading and expanding partner acquisition efforts while ensuring high satisfaction and growth in existing relationships through collaboration across te...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$220K - $290K *

Inspire growth and innovation as you lead global MSP strategies, driving partner acquisition and retention while managing a team focused on maximizing revenue through strategic collaboration and execu...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $200K *

Drive the full sales cycle for mid-market franchise systems, managing significant SaaS deal cycles and collaborating with key stakeholders while exceeding quotas and enhancing customer journeys...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Lead the charge in driving new client acquisition and nurturing existing customer relationships in a fast-paced SaaS environment, while leveraging innovative privacy solutions to enhance trust and rev...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Accelerate progress at the forefront of data privacy solutions, driving new client acquisition and nurturing existing relationships while aligning with a dynamic team focused on compliance and revenue...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$203K - $275K *

Launch innovative AI and automation solutions that revolutionize internal IT operations. Drive a high-impact transformation to enhance employee technology experiences and optimize business productivit...

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$215K - $275K *

Engage with senior leadership to drive growth, enhance client relationships, and lead strategic initiatives within the Workday Healthcare practice, achieving exceptional sales results and operational...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $110K *

Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$215K - $275K *

Join a team that's driving growth in the Workday Healthcare sector by engaging new customers, expanding existing accounts, and delivering exceptional solutions built on expertise and strong client rel...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$215K - $275K *

Elevate our Workday Healthcare practice by driving sales, strengthening client relations, and fostering strategic partnerships while delivering exceptional solutions that enhance operational excellenc...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$215K - $275K *

Join our dynamic team as you drive growth in the Workday Healthcare practice, acquiring new customers and enhancing client relationships through innovative digital solutions while achieving impactful...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$215K - $275K *

Accelerate progress at our Workday Healthcare practice by acquiring new clients and expanding accounts. Drive sales goals by leveraging expertise in Workday SaaS solutions, optimizing client relations...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$146K - $229K *

Lead the vision and strategy for customer journey orchestration, defining workflows and automating complex processes to enhance engagement through innovative technology and AI. Collaborate with teams...

Reposted today

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.