Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Associate Director, HR User Experience & Service Delivery Manager
$100K - $130K *
Lead the charge in enhancing HR service design and user experiences. You'll optimize HR processes and technologies ensuring they are user-friendly and aligned with employee needs, driving overall effi...
Reposted 4 weeks ago
Senior Manager, Marketing Business Partner
$100K - $130K *
Unlock your potential as a marketing business partner, bridging central marketing and field operations. Leverage data insights and relationship management to drive engagement and performance across mu...
1 week ago
Senior Manager, Marketing Business Partner
$90K - $120K *
Transform marketing engagement by bridging the centralized team with GMs across multiple locations, ensuring actionable insights and driving performance through robust data narratives and strategic pa...
1 week ago
Senior Director of Product Management, Platforms
$217K - $245K *
Shape the future of our platform ecosystem by developing robust, scalable services and guiding cross-functional teams to build integrated solutions that maximize efficiency and user experience across...
2 weeks ago
Engagement Manager, AI Practice
$129K - $193K *
Lead the charge in driving AI adoption for enterprise clients, overseeing implementations and strategy initiatives. Foster partnerships with C-suite executives, ensuring successful transformation init...
Reposted 3 weeks ago
Engagement Manager, AI Practice
$129K - $193K *
Elevate the customer experience by managing AI product transformations across enterprise accounts, guiding strategy and implementation. Build long-term partnerships while ensuring smooth delivery and...
Reposted 3 weeks ago
Engagement Manager, AI Practice
$129K - $193K *
Drive customer success as you lead enterprise AI implementation and transformation initiatives. Foster partnerships, manage projects, and consult with C-suite executives to enhance AI adoption and del...
Reposted 3 weeks ago
Engagement Manager, AI Practice
$129K - $193K *
Deliver comprehensive engagement management across enterprise accounts, fostering AI adoption and transformation. Collaborate with senior leaders, lead implementations, and ensure sustained customer s...
Reposted 3 weeks ago
Engagement Manager, AI Practice
$129K - $193K *
Transform enterprise customer relationships by guiding AI adoption and delivery. Collaborate with C-level executives and cross-functional teams to implement strategies that ensure optimal use of AI pr...
Reposted 3 weeks ago
Director, Acquisition Strategy - Norton
$230K - $250K *
Empower brand growth through a strategic, full-funnel customer acquisition approach that unifies cross-channel demand generation, maximizes conversion, and informs data-driven decisions to drive booki...
Reposted 3 weeks ago
Director, Acquisition Strategy - Norton
$230K - $250K *
Pioneer innovative customer acquisition strategies across multiple channels, driving growth and engagement through data-driven insights and collaboration. Lead a dedicated team to optimize performance...
Reposted 3 weeks ago
Director, Commercial Deal Desk
$180K - $224K *
Lead the charge in transforming deal structures and pricing strategies to optimize revenue and customer value, while fostering collaboration across Sales, Finance, and Legal for efficient execution an...
4 weeks ago
Director, Global MSP Sales - United States
$220K - $290K *
Champion the global MSP sales strategy, directly leading and expanding partner acquisition efforts while ensuring high satisfaction and growth in existing relationships through collaboration across te...
1 week ago
Director, Global MSP Sales - United States
$220K - $290K *
Inspire growth and innovation as you lead global MSP strategies, driving partner acquisition and retention while managing a team focused on maximizing revenue through strategic collaboration and execu...
1 week ago
Account Executive | Mid-Market SaaS
$100K - $200K *
Drive the full sales cycle for mid-market franchise systems, managing significant SaaS deal cycles and collaborating with key stakeholders while exceeding quotas and enhancing customer journeys...
2 weeks ago
$125K - $150K *
Lead the charge in driving new client acquisition and nurturing existing customer relationships in a fast-paced SaaS environment, while leveraging innovative privacy solutions to enhance trust and rev...
3 weeks ago
$125K - $150K *
Accelerate progress at the forefront of data privacy solutions, driving new client acquisition and nurturing existing relationships while aligning with a dynamic team focused on compliance and revenue...
3 weeks ago
Sr. Director, IT and AI Transformation
$203K - $275K *
Launch innovative AI and automation solutions that revolutionize internal IT operations. Drive a high-impact transformation to enhance employee technology experiences and optimize business productivit...
Yesterday
Workday Healthcare - Senior Director - Market Driver
$215K - $275K *
Engage with senior leadership to drive growth, enhance client relationships, and lead strategic initiatives within the Workday Healthcare practice, achieving exceptional sales results and operational...
2 days ago
Product Manager, CX & Support Operations
$80K - $110K *
Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...
2 weeks ago
Workday Healthcare - Senior Director - Market Driver
$215K - $275K *
Join a team that's driving growth in the Workday Healthcare sector by engaging new customers, expanding existing accounts, and delivering exceptional solutions built on expertise and strong client rel...
1 week ago
Workday Healthcare - Senior Director - Market Driver
$215K - $275K *
Elevate our Workday Healthcare practice by driving sales, strengthening client relations, and fostering strategic partnerships while delivering exceptional solutions that enhance operational excellenc...
1 week ago
Workday Healthcare - Senior Director - Market Driver
$215K - $275K *
Join our dynamic team as you drive growth in the Workday Healthcare practice, acquiring new customers and enhancing client relationships through innovative digital solutions while achieving impactful...
1 week ago
Workday Healthcare - Senior Director - Market Driver
$215K - $275K *
Accelerate progress at our Workday Healthcare practice by acquiring new clients and expanding accounts. Drive sales goals by leveraging expertise in Workday SaaS solutions, optimizing client relations...
1 week ago
Principal Product Manager - Journey & Orchestration
$146K - $229K *
Lead the vision and strategy for customer journey orchestration, defining workflows and automating complex processes to enhance engagement through innovative technology and AI. Collaborate with teams...
Reposted today
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.