Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$135K - $160K *

Transform data into actionable insights and drive analytics in a hands-on leader role. Build foundational data systems, partner with engineering, and grow a high-performing team, all while ensuring da...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $150K *

Transform the enablement landscape by partnering with GTM leadership, shaping programs that bridge gaps in messaging and performance across sales, BDR, and customer success while driving measurable im...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Accelerate your career by leading Incentive Compensation and Engagement strategies. Drive performance and build trust within the salesforce through innovative solutions that enhance satisfaction and a...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Unlock potential by leading global facilities and EHS initiatives, ensuring compliant, sustainable operations while driving excellence and risk management for improved ESG performance across diverse m...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$275K - $412K *

Deliver strategic insights and analytics excellence to shape enterprise-wide data strategies. Drive market analysis and competitive intelligence while building a high-performing team to support commer...

2 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$115K - $130K *

Oversee customer operations by leading multiple teams in service and order management, aligning strategies with business goals, and improving customer satisfaction and retention through effective lead...

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Champion the management of a premier venue, driving profitability and operations excellence while ensuring top-notch service for all stakeholders. Foster team growth, maintain supplier relations, and...

3 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$115K - $150K *

Join a dynamic team as you lead diverse engineering projects, ensuring timely delivery, budget adherence, and high-quality standards. Collaborate with various stakeholders while fostering relationship...

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$115K - $150K *

Lead and manage complex customer projects, ensuring timely delivery, budget adherence, and quality standards. Collaborate with engineers and stakeholders to drive successful implementations and troubl...

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$150K *

Transform key agency and brand relationships while driving revenue growth through strategic solutions. Leverage your expertise to uncover new business opportunities and deliver tailored advertising ca...

Reposted yesterday

  •   5 - 7 years exp.  •   Media

$110K - $130K *

Drive the coordination of a transformative company-wide initiative, ensuring all workstreams and foundational stages are aligned and progressing. This pivotal role partners with leadership to tackle c...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

$125K - $150K *

Unlock potential by leading incentive compensation strategies and engagement initiatives to drive performance and cultivate trust within the sales force, ensuring transparency and empowerment for sust...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Elevate organizational growth by leading innovative marketing strategies, enhancing community relations, and improving patient experiences across a trusted healthcare provider. Collaborate with leader...

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $200K *

Create a transformative synthetic intelligence portfolio, driving strategy, development, and market success. Lead product lifecycle and cross-functional initiatives to harness innovative methodologies...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$140K - $160K *

Pioneer large-scale experiential programs from concept to execution. Lead complex productions, collaborate with teams, and ensure quality delivery. Engage with clients and manage budgets while mentori...

2 weeks ago

  •   8 - 10 years exp.  •   Media

$150K - $180K *

Join us to drive growth by identifying opportunities and cultivating strategic partnerships. Collaborate with cross-functional teams, oversee market expansion, and contribute to revenue goals while ma...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$244K - $294K *

Unlock potential by leading strategic customer engagements in the Enterprise sector. Drive growth by understanding client needs and advocating for tailored solutions to enhance their value and success...

Toronto, ONIn-Person

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $150K *

Lead the charge in transforming critical infrastructure operations through innovative technology solutions and strategic initiatives. Oversee program execution, stakeholder alignment, and governance...

1 week ago

  •   11 - 15 years exp.  •   Technical Services

$150K - $180K *

Shape the future of our global HR function by leading strategic initiatives that enhance employee engagement, drive talent development, and foster a positive workplace culture for over 1,000 employees...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$125K - $150K *

Join a strategic team as an HR leader, driving talent initiatives and aligning HR with business goals for 1,000 employees. Foster a positive, inclusive culture through innovative programs and partner...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$155K - $215K *

Elevate our customer experience strategy and innovation by driving alignment, executing priorities, and promoting client-centricity across the organization to enhance engagement and empower teams to d...

Toronto, ONIn-Person

Today

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Shape the future of social media engagement by leading a dynamic team that drives cultural relevance and innovative creator partnerships across platforms. Propel brand visibility and influence through...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Media

$110K - $135K *

Lead the charge in delivering integrated brand campaigns by overseeing project management, ensuring cohesion across teams, and guiding financial stewardship. Your expertise will drive successful outco...

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Manage the entire B2B sales cycle by identifying, pursuing, and closing new business opportunities. Collaborate with internal teams to deliver tailored solutions while navigating complex decision-maki...

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$200K - $250K *

Develop and optimize GTM strategies to enhance revenue operations, lead a diverse team, and create actionable frameworks for market analysis while collaborating across departments to ensure alignment...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.