Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$140K - $170K *
Oversee and enhance a high-performing customer service team, driving initiatives to boost customer satisfaction, retention, and operational excellence while supporting overall company growth and achie...
Reposted 2 days ago
Account Director, Travel and Banking Engagement
$105K - $125K *
Unlock potential by leading the strategy and execution for the Scene+ travel vertical. Drive growth, enhance member engagement, and optimize partnerships within the travel and banking sectors, ensurin...
2 weeks ago
Area Senior Director, Customer Delivery
$170K - $190K *
Lead a dynamic team in delivering exceptional customer service while ensuring operational excellence and financial success across multiple markets. Drive team engagement and performance improvement in...
6 days ago
Manager of Customer Growth, Nurture
$90K - $100K *
Shape customer growth strategies by leading a high-performing team to enhance value, adoption, and retention across an extensive client base. Drive operational excellence and cross-functional collabor...
2 weeks ago
$110K - $130K *
Shape successful client engagements by leading Eightfold projects, ensuring seamless delivery and fostering collaboration with internal teams and stakeholders to achieve objectives and enhance client...
2 weeks ago
Director, Delivery (Engineering)
$138K - $160K *
Bring your expertise to lead and inspire a dynamic team while overseeing complex creative project delivery. You will enhance client relationships and drive strategic solutions across multiple initiati...
2 days ago
Manager of Customer Growth, Nurture
$90K - $100K *
Support a high-performing team to drive customer growth and retention, enhance strategic alignment, and architect innovative expansion strategies for over 14,000 clients, focusing on product adoption...
2 weeks ago
$168K - $175K *
Elevate customer engagement by leading the design and improvement of the end-to-end customer journey. Drive strategies across retail and digital touchpoints to enhance brand experience and ensure pers...
4 days ago
Senior Director, Engagement Strategy
$150K - $180K *
Lead engagement strategy initiatives by driving innovation and execution excellence across teams. Collaborate with clients, leveraging data insights and digital tools to enhance the omnichannel experi...
2 days ago
Director of Client Experience and Growth
$100K - $120K *
Champion client experience and growth by training and inspiring field teams, driving sales methodologies, and ensuring operational excellence across multiple locations, leading to measurable sales gro...
3 weeks ago
Director of Client Experience and Growth
$100K - $120K *
Champion client satisfaction and revenue growth by training teams in best practices, operational standards, and effective sales strategies in a fast-paced multi-unit environment. Drive accountability...
3 weeks ago
Director of Client Experience and Growth
$100K - $120K *
Unlock growth by leading client experience initiatives, driving multi-unit sales strategies, and coaching teams across locations. Focus on developing consultative sales skills to enhance client intera...
3 weeks ago
Director of Client Experience and Growth
$100K - $120K *
Optimize client experience and drive sales growth through effective training and operational excellence across multiple locations, enhancing consultation and selling skills of team members to ensure c...
3 weeks ago
Director of Client Experience and Growth
$100K - $120K *
Join a dynamic team as you own the client experience strategy, driving sales growth and developing field teams across various locations. Leverage your retail and coaching expertise to shape the future...
3 weeks ago
Director of Client Experience and Growth
$100K - $120K *
Drive client experience excellence and sales growth by coaching multi-unit teams, developing strategies, and optimizing client interactions across various locations...
3 weeks ago
Director of Client Experience and Growth
$100K - $120K *
Optimize client engagement and sales strategies across multi-unit operations. Drive team performance through effective coaching and training, enhancing the overall client experience and achieving targ...
3 weeks ago
Director of Client Experience and Growth
$100K - $120K *
Drive client experience and sales growth through comprehensive training and coaching, enhancing operational standards and fostering cross-functional collaboration across multiple locations in the med...
3 weeks ago
$110K - $130K *
Lead the charge in optimizing commercial operations, driving sales success, and enhancing customer experiences. Collaborate across functions to develop strategic marketing initiatives, manage CRM, and...
1 week ago
Director, Growth & Vendor Strategy
$155K - $272K *
Drive strategic growth and category performance within a defined product line, leading a collaborative team while fostering key partnerships and leveraging digital initiatives for enhanced customer en...
Reposted 3 weeks ago
Director, Growth & Vendor Strategy
$155K - $272K *
Inspire growth and innovation as a strategic leader responsible for category performance, digital transformation, and team development. Collaborate with partners to drive product success and enhance c...
Reposted 3 weeks ago
Director, Corporate Engagement - Healthcare
$110K - $130K *
Join a team that drives corporate engagement, enhancing relationships with healthcare and pharmaceutical partners to secure medical resources and support global health initiatives while advancing the...
2 weeks ago
Director, Customer Success - Enterprise
$168K - $252K *
Champion a world-class customer experience as a strategic leader, driving a team of Enterprise CSMs. Focus on retention, cross-sell opportunities, and collaborate cross-functionally to enhance custome...
6 days ago
Senior Director, Brand Management & Engagement
$141K - $283K *
Partner with us to lead brand strategy and customer engagement initiatives, ensuring consistent brand experiences that drive loyalty and growth. Oversee marketing efforts, measure brand performance, a...
5 days ago
$180K - $220K *
Unlock growth by leading enterprise sales engagements in Professional Services. Utilize your sales acumen and marketing expertise to enhance digital strategies, while providing exceptional client mana...
Today
Director, Mid-Enterprise Sales, Southeast
$325K - $375K *
Lead the charge in building and managing a high-performing sales team focused on driving customer acquisition and revenue growth in the Mid-Enterprise sector, executing strategic sales initiatives acr...
3 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.