Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$100K - $130K *

Take ownership of client engagement strategy, ensuring exceptional execution and innovative solutions that align with client objectives within the healthcare communications landscape...

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$75K - $87K *

Unlock potential by managing relationships with healthcare community participants to promote and sell innovative health information exchange services, ensuring satisfaction and securing contracts thro...

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$204K - $380K *

Lead the charge in driving enterprise growth by integrating business development, channel strategy, and revenue operations. Partner with cross-functional teams to implement data-driven strategies for...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$175K - $190K *

Join a dynamic team as you shape and scale corporate storytelling, define strategic communications frameworks, and enhance the brand’s visibility across multiple channels in a fast-paced, innovative e...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Lead the charge in cultivating strategic Power 4 partnerships, fostering growth and satisfaction. Collaborate closely across teams to ensure impactful engagement and drive renewal initiatives in a dyn...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$130K - $180K *

Join our dynamic marketing operations team to optimize creative resource management, ensuring efficiency and clarity in a high-volume environment. Collaborate across brands to enhance productivity and...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Lead the charge in driving creative excellence and strategic vision within our design department. Oversee a diverse client portfolio, mentor a talented team, and innovate processes to elevate impactfu...

1 week ago

  •   8 - 10 years exp.  •   Media

$130K - $180K *

Join a team that's shaping the future of digital marketing. Leverage your expertise in web properties, SEO, and AEO to drive performance and visibility, while collaborating cross-functionally to optim...

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$130K - $180K *

Take ownership of Seekr's digital presence—drive web, SEO, and AEO strategy, enhance brand visibility, and optimize buyer engagement through innovative AI practices. Collaborate across functions to el...

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$105K - $110K *

Empower employee engagement and culture through innovative strategies, data-driven insights, and comprehensive wellness initiatives. Collaborate with leadership to fortify DEI efforts and build a moti...

Reposted today

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Transform customer journeys by leading and scaling a global enablement strategy. Drive measurable engagement and retention through innovative programs, content, and communities while guiding a high-pe...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$143K - $175K *

Drive operational excellence by leading a global customer support strategy, integrating AI innovations, and enhancing performance across diverse teams. Foster collaboration and ensure exceptional cust...

4 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$92K - $138K *

Transform partner relationships into streamlined sales strategies, driving measurable revenue impact across AMER and LATAM. As a leader, you'll coach a team while directly engaging with key partners t...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$87K - $130K *

Lead the charge in expanding partner sales initiatives across AMER and LATAM, driving pipeline growth and revenue through strategic partnerships. You'll coach a team, engage with key stakeholders, and...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$97K - $145K *

Drive partner sales across AMER and LATAM, leading a team of four to maximize revenue through strategic partnerships and collaboration with senior stakeholders in a fast-paced, B2B SaaS environment...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $130K *

Transform insights into actionable marketing strategies while leading a team, maximizing advertiser investments, and engaging with cross-functional teams to drive business growth in a dynamic retail m...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Media

$174K - $221K *

Manage and optimize comprehensive marketing analytics frameworks connecting healthcare marketing activities to business outcomes. Lead KPI standardization, reporting, and strategic data initiatives to...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$179K - $280K *

Unlock potential by leading transformative media production efforts, driving creative excellence and operational efficiency. You'll build and inspire a top-tier team while collaborating with marketing...

6 days ago

  •   11 - 15 years exp.  •   Media

$121K - $182K *

Advance employee engagement strategies by analyzing data insights, coaching leaders, and implementing organizational health initiatives to enhance workplace culture, performance, and employee experien...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$121K - $182K *

Empower employee engagement through data-driven strategies and initiatives. Collaborate with HR and leadership to enhance organizational health, foster talent development, and implement effective reco...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Advance your career by collaborating with teams to develop data-driven strategies. Lead analytics initiatives that enhance operational performance while utilizing cutting-edge technologies. Drive impa...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $130K *

Inspire data-driven strategies by leading an analytics team to enhance performance and operational success. Collaborate cross-functionally, leveraging AI tools to execute projects, identify key driver...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $150K *

Lead systems engineering initiatives, driving architecture and integration across multi-disciplinary teams. Guide complex projects lifecycle and mentor engineers, ensuring alignment with product goals...

2 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$120K - $150K *

Pioneer the customer experience as a strategic CRM leader, overseeing lifecycle marketing across email, SMS, and loyalty channels while driving profit growth. Manage key initiatives, develop automatio...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$130K - $180K *

Lead strategic account development in Data & AI, driving client success and innovation. Collaborate with leaders, nurture relationships, and deliver high-impact initiatives to elevate the analytics la...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.