Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$140K - $170K *

Oversee and enhance a high-performing customer service team, driving initiatives to boost customer satisfaction, retention, and operational excellence while supporting overall company growth and achie...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Business Services

$105K - $125K *

Unlock potential by leading the strategy and execution for the Scene+ travel vertical. Drive growth, enhance member engagement, and optimize partnerships within the travel and banking sectors, ensurin...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$170K - $190K *

Lead a dynamic team in delivering exceptional customer service while ensuring operational excellence and financial success across multiple markets. Drive team engagement and performance improvement in...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $100K *

Shape customer growth strategies by leading a high-performing team to enhance value, adoption, and retention across an extensive client base. Drive operational excellence and cross-functional collabor...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Shape successful client engagements by leading Eightfold projects, ensuring seamless delivery and fostering collaboration with internal teams and stakeholders to achieve objectives and enhance client...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$138K - $160K *

Bring your expertise to lead and inspire a dynamic team while overseeing complex creative project delivery. You will enhance client relationships and drive strategic solutions across multiple initiati...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Technical Services

$90K - $100K *

Support a high-performing team to drive customer growth and retention, enhance strategic alignment, and architect innovative expansion strategies for over 14,000 clients, focusing on product adoption...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$168K - $175K *

Elevate customer engagement by leading the design and improvement of the end-to-end customer journey. Drive strategies across retail and digital touchpoints to enhance brand experience and ensure pers...

4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$150K - $180K *

Lead engagement strategy initiatives by driving innovation and execution excellence across teams. Collaborate with clients, leveraging data insights and digital tools to enhance the omnichannel experi...

2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Champion client experience and growth by training and inspiring field teams, driving sales methodologies, and ensuring operational excellence across multiple locations, leading to measurable sales gro...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Champion client satisfaction and revenue growth by training teams in best practices, operational standards, and effective sales strategies in a fast-paced multi-unit environment. Drive accountability...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Unlock growth by leading client experience initiatives, driving multi-unit sales strategies, and coaching teams across locations. Focus on developing consultative sales skills to enhance client intera...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Optimize client experience and drive sales growth through effective training and operational excellence across multiple locations, enhancing consultation and selling skills of team members to ensure c...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Join a dynamic team as you own the client experience strategy, driving sales growth and developing field teams across various locations. Leverage your retail and coaching expertise to shape the future...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Drive client experience excellence and sales growth by coaching multi-unit teams, developing strategies, and optimizing client interactions across various locations...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Optimize client engagement and sales strategies across multi-unit operations. Drive team performance through effective coaching and training, enhancing the overall client experience and achieving targ...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Drive client experience and sales growth through comprehensive training and coaching, enhancing operational standards and fostering cross-functional collaboration across multiple locations in the med...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Lead the charge in optimizing commercial operations, driving sales success, and enhancing customer experiences. Collaborate across functions to develop strategic marketing initiatives, manage CRM, and...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$155K - $272K *

Drive strategic growth and category performance within a defined product line, leading a collaborative team while fostering key partnerships and leveraging digital initiatives for enhanced customer en...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$155K - $272K *

Inspire growth and innovation as a strategic leader responsible for category performance, digital transformation, and team development. Collaborate with partners to drive product success and enhance c...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that drives corporate engagement, enhancing relationships with healthcare and pharmaceutical partners to secure medical resources and support global health initiatives while advancing the...

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$168K - $252K *

Champion a world-class customer experience as a strategic leader, driving a team of Enterprise CSMs. Focus on retention, cross-sell opportunities, and collaborate cross-functionally to enhance custome...

6 days ago

  •   8 - 10 years exp.  •   Business Services

$141K - $283K *

Partner with us to lead brand strategy and customer engagement initiatives, ensuring consistent brand experiences that drive loyalty and growth. Oversee marketing efforts, measure brand performance, a...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$180K - $220K *

Unlock growth by leading enterprise sales engagements in Professional Services. Utilize your sales acumen and marketing expertise to enhance digital strategies, while providing exceptional client mana...

Today

  •   8 - 10 years exp.  •   Business Services

$325K - $375K *

Lead the charge in building and managing a high-performing sales team focused on driving customer acquisition and revenue growth in the Mid-Enterprise sector, executing strategic sales initiatives acr...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.