Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$150K - $180K *

Shape the future of Wealth Management Operations by leading strategic initiatives, optimizing processes, and fostering a high-performing team to enhance client services and operational excellence in a...

Toronto, ONIn-Person

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$160K - $200K *

Collaborate to develop and execute innovative sales excellence strategies, driving transformative growth across global accounts while enhancing commercial team capabilities and elevating overall execu...

1 week ago

  •   15+ years exp.  •   Manufacturing & Automotive

$160K - $200K *

Lead strategic sales excellence initiatives to maximize customer engagement and commercial outcomes. Collaborate with teams to enhance execution capabilities, optimize account management, and drive su...

2 weeks ago

  •   15+ years exp.  •   Manufacturing & Automotive

$125K - $150K *

Champion national workplace giving initiatives to enhance revenue through strategic partnerships, campaign management, and trend analysis, while collaborating across departments to maximize fundraisin...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$90K - $110K *

Unlock potential by leading strategic sourcing initiatives to optimize product quality, cost, and availability. Collaborate with cross-functional teams and suppliers to drive continuous improvement an...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Partner with us to lead complex client engagements, build strong relationships, and drive value across functions, ensuring strategic alignment and successful delivery of client lifecycle management so...

Toronto, ONIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Drive success by leading complex client engagements, fostering deep relationships, and maximizing value from CLM solutions. Partner with teams to deliver tailored solutions and ensure high-quality out...

Calgary, ABIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$140K - $250K *

Elevate client engagement by forging strong partnerships to maximize CLM solutions, guiding internal teams for optimal delivery, and driving new opportunities across diverse business units while ensur...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $250K *

Join a team that's driving client success by leading strategic engagements, enhancing enterprise relationships, and promoting effective CLM solutions. You will ensure project delivery meets client goa...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$140K - $250K *

Partner with us to enhance client engagement by leading complex projects, fostering enterprise relationships, and delivering tailored solutions that elevate overall business success through innovative...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$140K - $250K *

Elevate your career by leading complex client engagements, building lasting relationships, and driving strategic value through tailored CLM solutions. Collaborate with diverse teams to deliver high-qu...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $250K *

Champion client success by leading engagement strategies, nurturing relationships, and driving innovative solutions for enterprise clients while collaborating with multi-disciplinary teams for optimal...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Drive the digital strategy and lifecycle for a robust platform, enhancing member engagement and optimizing e-commerce experiences through agile delivery. Collaborate across teams to align priorities a...

Toronto, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$120K - $150K *

Innovate by leading the strategy and delivery of a comprehensive digital ecosystem. Collaborate with cross-functional teams to enhance user experience, drive engagement, and optimize performance for a...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$125K - $150K *

Elevate digital strategies through an end-to-end experience, ensuring a seamless journey for members while collaborating across departments to drive alignment and continuous delivery in a dynamic envi...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$100K - $120K *

Join a team that's driving growth and innovation in commercial janitorial solutions. Lead strategic sales initiatives, build high-performing teams, and forge key client relationships to expand market...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Accelerate your career with a vital role in product marketing, where you will shape our strategy for diverse buyers, drive customer engagement, and enhance adoption through innovative AI tools, impact...

Today

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Empower our product marketing efforts by shaping positioning, messaging, and sales enablement for diverse buyers. Take ownership of campaigns and drive logo attainment and adoption while utilizing AI...

Today

  •   5 - 7 years exp.  •   Healthcare

$180K - $240K *

Transform the endpoint product domain by shaping strategy, driving initiatives from discovery to launch, and engaging directly with customers to ensure impactful solutions that meet business objective...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $100K *

Transform healthcare relationships by engaging providers in Utilization Management, enhancing compliance and patient outcomes through education and strategic support. Drive program success and foster...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$135K - $160K *

Drive end-to-end program delivery across large-scale technology initiatives, ensuring alignment among stakeholders, delivery teams, and technical leadership. Foster collaboration and manage dependenci...

Today

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$85K - $109K *

Unlock your potential by managing AV systems integration projects. Drive quality delivery while overseeing schedules, budgets, and customer satisfaction. Collaborate across teams to ensure project suc...

Markham, ONIn-Person

Today

  •   Less than 5 years exp.  •   Technical Services

$85K - $109K *

Elevate your career by managing AV integration projects, ensuring timely, on-budget delivery while enhancing customer satisfaction. Coordinate cross-functional teams and resources for a high-quality o...

Markham, ONIn-Person

Today

  •   Less than 5 years exp.  •   Technical Services

$85K - $109K *

Join us to manage AV systems integration projects, ensuring they are delivered on time, within budget, and to quality standards while satisfying customer expectations and maintaining safety protocols...

Markham, ONIn-Person

Today

  •   Less than 5 years exp.  •   Technical Services

$225K - $290K *

Innovate within Finance by leading system strategy and cross-functional collaboration. Drive process standardization and policy development to enhance financial operations in a rapidly evolving enviro...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.