Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$120K - $150K *

Help us drive growth by strategically managing global MSP and GSI relationships. Utilize your expertise to create opportunities and execute plans that position our solutions for success across Europe...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Accelerate growth by fostering strategic C-level relationships with major MSPs & GSIs to drive revenue for the Nexthink solution. Utilize industry expertise and partnership management to identify oppo...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Grow your career with a pivotal role in customer success, managing a portfolio of high-value enterprise accounts. Build trust, drive adoption, and ensure revenue growth while collaborating with execut...

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $150K *

Lead the charge in driving B2B sales growth by cultivating strategic partnerships and leveraging your expertise in Fintech. Utilize consultative selling and innovative tools to exceed targets and enha...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $180K *

Drive net new business acquisition in financial services by creating and executing innovative go-to-market strategies. Collaborate across teams to enhance client relationships and ensure successful ou...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $120K *

Lead operational excellence across multiple healthcare teams by mentoring staff, optimizing processes, and ensuring exceptional patient care. Drive recruitment, develop talent, and achieve financial g...

Today

  •   5 - 7 years exp.  •   Healthcare

$75K - $95K *

Shape the future of operational excellence by leading a skilled team to resolve complex system issues, enhance support processes, and drive cross-functional collaboration in a fast-paced environment...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$97K - $127K *

Lead end-to-end service delivery for clients, driving operational excellence and strategic growth while managing P&L and compliance across multi-site teams. Elevate client satisfaction through innovat...

1 month ago

  •   8 - 10 years exp.  •   Business Services

$198K - $275K *

Transform the lending experience by leading a high-impact Operational Excellence team. Develop strategies, manage customer complaints, and ensure compliance, promoting continuous improvement and drivi...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Business Services

$100K - $130K *

Lead the charge in creating a high-impact events strategy that enhances brand awareness, strengthens customer relationships, and drives pipeline growth while overseeing a skilled team and operational...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$145K - $270K *

Transform marketing operations by driving delivery excellence and seamless campaign execution. Collaborate cross-functionally to improve processes, enhance performance, and ensure high-quality outcome...

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $196K *

Shape the future of external communication by leading strategic initiatives that enhance brand visibility and stakeholder engagement in the education technology sector, driving impactful narratives an...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$113K - $190K *

Discover innovative analytics solutions, leading client engagements and teams to maximize the value of content and data in a dynamic environment. Shape measurement frameworks, enhance operational effi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Media

$100K - $130K *

Champion our customer experience transformation by leading initiatives that enhance satisfaction and loyalty. Collaborate with cross-functional teams to develop strategies, analyze feedback, and ensur...

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $130K *

Empower your career by leading a strategic customer experience initiative, ensuring high-quality interactions, analyzing feedback, and collaborating with cross-functional teams to enhance satisfaction...

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$180K - $200K *

Champion customer success by leading implementation, onboarding, and expansion initiatives for enterprise clients. Drive relationship building with C-suite executives and optimize the post-sale lifecy...

4 weeks ago

  •   8 - 10 years exp.  •   Transportation

$235K - $275K *

Lead the charge in lifecycle marketing and CRM for a $1B+ B2C company, enhancing customer experience through modern martech infrastructure, customer data platforms, and strategic partnerships while ov...

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$170K - $190K *

Shape the future of renewable energy by leading product strategy and execution. Collaborate with cross-functional teams to develop AI-driven tools that streamline operations, enhance customer experien...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$170K - $190K *

Join a strategic finance leadership team to drive operational excellence and financial planning in the Wellbeing sector. Collaborate with cross-functional leaders to enhance business growth and client...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Reimagine the AML landscape by leading advocacy initiatives that shape regulatory engagement. Collaborate with stakeholders to ensure compliance and drive a robust anti-money laundering program that s...

Toronto, ONIn-Person

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$251K - $340K *

Drive sales-assisted growth by leading innovative models and strategies. Build segmentation, optimize customer journeys, and collaborate cross-functionally to enhance conversion and efficiency through...

US-AnywhereRemote

Reposted 6 days ago

  •   11 - 15 years exp.  •   Consumer Technology

$200K - $210K *

Elevate your career by leading the security engineering vision and operations, ensuring a resilient enterprise framework across critical security domains. Collaborate globally to transform strategies...

6 days ago

  •   11 - 15 years exp.  •   Information Technology

$360K - $400K *

Make your mark at the forefront of global account management, driving revenue growth by leading strategic negotiations with C-level executives and nurturing long-term relationships across multiple int...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Business Services

$100K - $130K *

Optimize the customer journey by developing strategies for exceptional experiences. Collaborate cross-functionally to improve service delivery, analyze performance metrics, and lead initiatives that e...

Today

  •   5 - 7 years exp.  •   Healthcare

$100K - $150K *

Accelerate sales growth through strategic account management, cultivating relationships with C-level executives. Drive new business initiatives while consistently exceeding revenue targets in a compet...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.