Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$120K - $150K *
Help us drive growth by strategically managing global MSP and GSI relationships. Utilize your expertise to create opportunities and execute plans that position our solutions for success across Europe...
1 week ago
$120K - $150K *
Accelerate growth by fostering strategic C-level relationships with major MSPs & GSIs to drive revenue for the Nexthink solution. Utilize industry expertise and partnership management to identify oppo...
1 week ago
Enterprise Customer Success Manager
$90K - $110K *
Grow your career with a pivotal role in customer success, managing a portfolio of high-value enterprise accounts. Build trust, drive adoption, and ensure revenue growth while collaborating with execut...
2 days ago
$130K - $150K *
Lead the charge in driving B2B sales growth by cultivating strategic partnerships and leveraging your expertise in Fintech. Utilize consultative selling and innovative tools to exceed targets and enha...
4 weeks ago
Director, Business Development (Financial Services)
$120K - $180K *
Drive net new business acquisition in financial services by creating and executing innovative go-to-market strategies. Collaborate across teams to enhance client relationships and ensure successful ou...
Reposted 3 weeks ago
$90K - $120K *
Lead operational excellence across multiple healthcare teams by mentoring staff, optimizing processes, and ensuring exceptional patient care. Drive recruitment, develop talent, and achieve financial g...
Today
$75K - $95K *
Shape the future of operational excellence by leading a skilled team to resolve complex system issues, enhance support processes, and drive cross-functional collaboration in a fast-paced environment...
2 weeks ago
$97K - $127K *
Lead end-to-end service delivery for clients, driving operational excellence and strategic growth while managing P&L and compliance across multi-site teams. Elevate client satisfaction through innovat...
1 month ago
Senior Director, Operational Excellence
$198K - $275K *
Transform the lending experience by leading a high-impact Operational Excellence team. Develop strategies, manage customer complaints, and ensure compliance, promoting continuous improvement and drivi...
1 week ago
$100K - $130K *
Lead the charge in creating a high-impact events strategy that enhances brand awareness, strengthens customer relationships, and drives pipeline growth while overseeing a skilled team and operational...
1 week ago
Associate Director, Delivery Enablement
$145K - $270K *
Transform marketing operations by driving delivery excellence and seamless campaign execution. Collaborate cross-functionally to improve processes, enhance performance, and ensure high-quality outcome...
2 weeks ago
Director, External Communications
$110K - $196K *
Shape the future of external communication by leading strategic initiatives that enhance brand visibility and stakeholder engagement in the education technology sector, driving impactful narratives an...
1 week ago
Director, Content Supply Chain Analytics
$113K - $190K *
Discover innovative analytics solutions, leading client engagements and teams to maximize the value of content and data in a dynamic environment. Shape measurement frameworks, enhance operational effi...
1 week ago
Director of Customer Experience
$100K - $130K *
Champion our customer experience transformation by leading initiatives that enhance satisfaction and loyalty. Collaborate with cross-functional teams to develop strategies, analyze feedback, and ensur...
2 days ago
Director of Customer Experience
$100K - $130K *
Empower your career by leading a strategic customer experience initiative, ensuring high-quality interactions, analyzing feedback, and collaborating with cross-functional teams to enhance satisfaction...
2 days ago
$180K - $200K *
Champion customer success by leading implementation, onboarding, and expansion initiatives for enterprise clients. Drive relationship building with C-suite executives and optimize the post-sale lifecy...
4 weeks ago
VP, Martech, CRM & Lifecycle Marketing
$235K - $275K *
Lead the charge in lifecycle marketing and CRM for a $1B+ B2C company, enhancing customer experience through modern martech infrastructure, customer data platforms, and strategic partnerships while ov...
2 weeks ago
$170K - $190K *
Shape the future of renewable energy by leading product strategy and execution. Collaborate with cross-functional teams to develop AI-driven tools that streamline operations, enhance customer experien...
2 weeks ago
$170K - $190K *
Join a strategic finance leadership team to drive operational excellence and financial planning in the Wellbeing sector. Collaborate with cross-functional leaders to enhance business growth and client...
3 days ago
$120K - $150K *
Reimagine the AML landscape by leading advocacy initiatives that shape regulatory engagement. Collaborate with stakeholders to ensure compliance and drive a robust anti-money laundering program that s...
Today
Director, Head of Scaled Sales
$251K - $340K *
Drive sales-assisted growth by leading innovative models and strategies. Build segmentation, optimize customer journeys, and collaborate cross-functionally to enhance conversion and efficiency through...
Reposted 6 days ago
Director of Security Risk Engineering
$200K - $210K *
Elevate your career by leading the security engineering vision and operations, ensuring a resilient enterprise framework across critical security domains. Collaborate globally to transform strategies...
6 days ago
$360K - $400K *
Make your mark at the forefront of global account management, driving revenue growth by leading strategic negotiations with C-level executives and nurturing long-term relationships across multiple int...
4 days ago
Director of Customer Experience
$100K - $130K *
Optimize the customer journey by developing strategies for exceptional experiences. Collaborate cross-functionally to improve service delivery, analyze performance metrics, and lead initiatives that e...
Today
Associate Global Accounts Director
$100K - $150K *
Accelerate sales growth through strategic account management, cultivating relationships with C-level executives. Drive new business initiatives while consistently exceeding revenue targets in a compet...
3 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.