Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Associate Director, Client Experience
$100K - $120K *
Champion exceptional client experiences by leading campaigns and fostering strong relationships. Collaborate with diverse stakeholders to deliver measurable results for brands in a dynamic startup env...
2 weeks ago
Director, AI Experience Design Lead
$176K - $294K *
Lead the evolution of an AI-first design system, ensuring consistency across platforms while managing a high-performing design team. Own complex initiatives, deliver design standards as code, and fost...
Reposted 5 days ago
Director, AI Experience Design Lead
$176K - $294K *
Drive impactful AI experiences by leading design initiatives and fostering talent within a high-performing team. Collaborate across platforms to deliver cohesive, compliant interactions that enhance u...
Reposted 5 days ago
$125K - $150K *
Unlock potential by driving channel sales excellence through strategic partnerships, ensuring revenue growth and market share expansion in mission-critical communications. Collaborate across teams to...
3 weeks ago
$165K - $205K *
Elevate project management standards across the enterprise while leading a high-performing team. Oversee cross-divisional initiatives ensuring strategic alignment and measurable outcomes in a collabor...
Reposted 3 weeks ago
$110K - $130K *
Transform your career with impactful leadership in a high-stakes financial environment. Drive new loan origination, develop marketing strategies, and maximize revenue opportunities while guiding a tal...
3 weeks ago
Manager, Platform Solutions Delivery
$103K - $154K *
Lead the charge in delivering innovative platform solutions, driving AI adoption and enhancing DevOps processes. Collaborate with cross-functional teams to align on project scope, goals, and execution...
2 weeks ago
Senior Director, Consulting Programs
$215K - $264K *
Advance our talent management strategy as a senior leader overseeing staffing, professional development, and team dynamics, while fostering relationships across functions to meet business priorities a...
2 weeks ago
Senior Director, Consulting Programs
$215K - $264K *
Unlock the potential of talent by leading staffing and professional development initiatives. Collaborate with senior leaders to drive engagement, navigate complex decisions, and ensure alignment with...
2 weeks ago
$130K - $160K *
Innovate and drive growth in the CPG and retail ecosystem by designing product-led acquisition strategies, fostering community engagement, and optimizing marketing operations to scale user activation...
1 week ago
$100K - $120K *
Empower a vibrant member engagement strategy to enhance recruitment, retention, and member satisfaction while collaborating across departments to align initiatives with organizational goals and drive...
2 weeks ago
Vice President of Account Services
$192K - $225K *
Join a dynamic team as a strategic leader, dedicated to enhancing client relationships and driving account growth while mentoring teams to achieve excellence in client service delivery and satisfactio...
6 days ago
Vice President of Account Services
$192K - $225K *
Lead impactful client relationships by ensuring account health and growth while mentoring teams. Drive strategic direction, problem-solving, and operational excellence to achieve superior client satis...
6 days ago
Vice President of Account Services
$192K - $225K *
Join a dynamic team as a strategic leader, nurturing client relationships and driving account growth while mentoring and guiding exceptional talent to achieve success in a fast-paced environment...
6 days ago
Director CPG Insights & Strategy
$125K - $150K *
Shape the future of retail media by generating insights that drive CPG revenue growth. Collaborate with sales, marketing, and analytics teams to develop strategies, analyze market dynamics, and delive...
Today
$108K - $130K *
Elevate your career by driving sales growth in the corporate and incentive sectors. Leverage expertise in relationship management, consultative selling, and program execution to expand market presence...
2 weeks ago
$250K - $300K *
Join a team dedicated to transforming the US insurance market through innovative software solutions. Drive sales strategy, manage enterprise accounts, and forge relationships with key decision-makers...
6 days ago
Manager, Enterprise Communications
$88K - $138K *
Lead the charge in enterprise communications by crafting compelling narratives, managing internal channels, and inspiring a team of communication professionals to connect employees with corporate stra...
5 days ago
Manager, Enterprise Communications
$88K - $138K *
Drive engagement by leading enterprise communications and storytelling initiatives across diverse internal channels. Own the editorial calendar while fostering collaboration and vibrant team dynamics...
5 days ago
$120K - $145K *
Transform contractual landscapes by managing full contract lifecycles, collaborating with diverse stakeholders to promote governance, mitigate risks, and drive strategic decisions that enhance operati...
1 week ago
Senior Director, Integrated Customer Experience (ICX) Activation
$212K - $318K *
Shape the future of customer engagement by leading a diverse team and driving the execution of integrated strategies that enhance digital capabilities and personalized experiences across multiple chan...
5 days ago
$125K - $150K *
Engage with global cross-functional teams to lead contract management, driving strategic guidance and risk awareness across all phases of the contract lifecycle, ensuring compliance with company polic...
1 week ago
Director, Business Development - New England Market
$150K - $180K *
Transform your career as you drive new logo acquisition and foster strategic relationships with enterprise clients. Leverage technology insights to position solutions that address client needs and gen...
2 weeks ago
Sales Director, Sports Measurement Solutions
$160K - $200K *
Drive strategic sales initiatives for a leading Sports Measurement Solutions portfolio, focusing on client partnerships and innovative revenue growth strategies. Leverage market insights to enhance sp...
2 weeks ago
$150K - $180K *
Pioneer a cutting-edge demand generation strategy focusing on AI-driven, inbound initiatives to significantly enhance pipeline and revenue. Lead a dedicated team to modernize operations and optimize r...
2 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.