Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$100K - $120K *

Champion exceptional client experiences by leading campaigns and fostering strong relationships. Collaborate with diverse stakeholders to deliver measurable results for brands in a dynamic startup env...

2 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$176K - $294K *

Lead the evolution of an AI-first design system, ensuring consistency across platforms while managing a high-performing design team. Own complex initiatives, deliver design standards as code, and fost...

Reposted 5 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$176K - $294K *

Drive impactful AI experiences by leading design initiatives and fostering talent within a high-performing team. Collaborate across platforms to deliver cohesive, compliant interactions that enhance u...

Reposted 5 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Unlock potential by driving channel sales excellence through strategic partnerships, ensuring revenue growth and market share expansion in mission-critical communications. Collaborate across teams to...

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$165K - $205K *

Elevate project management standards across the enterprise while leading a high-performing team. Oversee cross-divisional initiatives ensuring strategic alignment and measurable outcomes in a collabor...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Transform your career with impactful leadership in a high-stakes financial environment. Drive new loan origination, develop marketing strategies, and maximize revenue opportunities while guiding a tal...

Edmonton, ABIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$103K - $154K *

Lead the charge in delivering innovative platform solutions, driving AI adoption and enhancing DevOps processes. Collaborate with cross-functional teams to align on project scope, goals, and execution...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$215K - $264K *

Advance our talent management strategy as a senior leader overseeing staffing, professional development, and team dynamics, while fostering relationships across functions to meet business priorities a...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$215K - $264K *

Unlock the potential of talent by leading staffing and professional development initiatives. Collaborate with senior leaders to drive engagement, navigate complex decisions, and ensure alignment with...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$130K - $160K *

Innovate and drive growth in the CPG and retail ecosystem by designing product-led acquisition strategies, fostering community engagement, and optimizing marketing operations to scale user activation...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$100K - $120K *

Empower a vibrant member engagement strategy to enhance recruitment, retention, and member satisfaction while collaborating across departments to align initiatives with organizational goals and drive...

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$192K - $225K *

Join a dynamic team as a strategic leader, dedicated to enhancing client relationships and driving account growth while mentoring teams to achieve excellence in client service delivery and satisfactio...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$192K - $225K *

Lead impactful client relationships by ensuring account health and growth while mentoring teams. Drive strategic direction, problem-solving, and operational excellence to achieve superior client satis...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$192K - $225K *

Join a dynamic team as a strategic leader, nurturing client relationships and driving account growth while mentoring and guiding exceptional talent to achieve success in a fast-paced environment...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$125K - $150K *

Shape the future of retail media by generating insights that drive CPG revenue growth. Collaborate with sales, marketing, and analytics teams to develop strategies, analyze market dynamics, and delive...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$108K - $130K *

Elevate your career by driving sales growth in the corporate and incentive sectors. Leverage expertise in relationship management, consultative selling, and program execution to expand market presence...

2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$250K - $300K *

Join a team dedicated to transforming the US insurance market through innovative software solutions. Drive sales strategy, manage enterprise accounts, and forge relationships with key decision-makers...

6 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$88K - $138K *

Lead the charge in enterprise communications by crafting compelling narratives, managing internal channels, and inspiring a team of communication professionals to connect employees with corporate stra...

Waterloo, ONIn-Person

5 days ago

  •   5 - 7 years exp.  •   Business Services

$88K - $138K *

Drive engagement by leading enterprise communications and storytelling initiatives across diverse internal channels. Own the editorial calendar while fostering collaboration and vibrant team dynamics...

Toronto, ONIn-Person

5 days ago

  •   5 - 7 years exp.  •   Business Services

$120K - $145K *

Transform contractual landscapes by managing full contract lifecycles, collaborating with diverse stakeholders to promote governance, mitigate risks, and drive strategic decisions that enhance operati...

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$212K - $318K *

Shape the future of customer engagement by leading a diverse team and driving the execution of integrated strategies that enhance digital capabilities and personalized experiences across multiple chan...

5 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Engage with global cross-functional teams to lead contract management, driving strategic guidance and risk awareness across all phases of the contract lifecycle, ensuring compliance with company polic...

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$150K - $180K *

Transform your career as you drive new logo acquisition and foster strategic relationships with enterprise clients. Leverage technology insights to position solutions that address client needs and gen...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$160K - $200K *

Drive strategic sales initiatives for a leading Sports Measurement Solutions portfolio, focusing on client partnerships and innovative revenue growth strategies. Leverage market insights to enhance sp...

2 weeks ago

  •   11 - 15 years exp.  •   Media

$150K - $180K *

Pioneer a cutting-edge demand generation strategy focusing on AI-driven, inbound initiatives to significantly enhance pipeline and revenue. Lead a dedicated team to modernize operations and optimize r...

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.