Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$212K - $292K *

Take ownership of a strategic leadership role, shaping intelligence and analytics for Patent Licensing, enhancing data-driven decisions and fostering collaboration across legal and finance teams in su...

Yesterday

  •   5 - 7 years exp.  •   Business Services

$130K - $150K *

Lead strategic media initiatives across digital and traditional channels. Oversee cross-team collaboration and empower junior media professionals through training and development while ensuring progra...

3 weeks ago

  •   8 - 10 years exp.  •   Media

$113K - $132K *

Lead strategic operational initiatives to enhance care coordination and improve healthcare delivery outcomes. Collaborate with teams to manage resources, drive performance, and ensure compliance while...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$164K - $226K *

Lead the charge in crafting personalized, omnichannel engagement strategies using AI-driven insights to optimize customer journeys for HCPs and Patients, ensuring alignment with brand objectives and m...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$88K - $121K *

Transform customer success strategies by engaging with US clients to drive value realization and achieve mutual goals, enhancing retention and growth within a diverse portfolio while collaborating wit...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$175K - $334K *

Elevate your career by leading diverse technology teams to innovate and optimize cloud solutions in a dynamic environment, driving client experience enhancements and strategic direction for the myPBM...

4 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$145K - $155K *

Lead the strategy and execution of scalable sales enablement programs to enhance revenue growth and productivity. Collaborate with leadership to develop tools and processes that align with business ob...

1 month ago

  •   5 - 7 years exp.  •   Business Services

$160K - $190K *

Innovate lifecycle strategies to transform new customers into loyal advocates. Lead a team in delivering data-driven programs that enhance retention, reduce churn, and drive lifetime value through int...

4 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$211K - $235K *

Shape our North American field marketing strategy, driving pipeline growth through innovative programs across diverse segments. Lead and develop a high-performing team while ensuring field initiatives...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Innovate and execute a comprehensive enterprise communications strategy to enhance organizational culture, manage reputation, and support change initiatives across diverse channels, serving as a trust...

Yesterday

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$180K - $225K *

Transform customer success by leading a dynamic team of CSMs, ensuring enterprise clients achieve their security goals while driving growth through effective coaching, strategic partnerships, and oper...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$122K - $228K *

Make your mark at a stable and thriving bank by driving strategic growth through high-value client relationships, complex deal structuring, and effective management of key accounts in the Emerging Mid...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$122K - $228K *

Lead strategic business development initiatives, manage high-value client portfolios, and drive significant revenue generation while ensuring alignment with client needs and bank objectives in a colla...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $180K *

Drive the full sales process to secure new opportunities while expanding client relationships, engaging with C-suite executives, and collaborating with cross-functional teams to meet strategic busines...

Today

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$174K - $262K *

Lead the charge in transforming sales strategy to drive global revenue growth, operational excellence, and cross-functional alignment. Inspire a high-performing team while innovating processes and str...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Manage and optimize customer journeys through CRM strategies across email, SMS, and loyalty programs. Lead automation initiatives, analytics reporting, and cross-functional collaboration to enhance cu...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$130K - $180K *

Lead the charge in driving significant account growth by strategically partnering with CXOs to ensure AI transformation success and identifying new business opportunities for long-term client engageme...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $199K *

Empower your career by leading strategic B2B technology accounts, driving integrated marketing initiatives, and mentoring teams to deliver measurable business impact and client success in a dynamic ag...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$100K - $199K *

Transform client success through integrated marketing leadership, driving strategic relationships and measurable growth across B2B accounts. Foster high-level execution, mentor teams, and shape agency...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $199K *

Innovate client strategies by leading integrated marketing efforts across key B2B accounts. Elevate brand impact and ensure alignment between marketing objectives and measurable business outcomes. Cha...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $199K *

Grow your career with a senior leadership role shaping integrated marketing strategies for B2B technology clients. Lead client relationships, elevate team performance, and drive measurable business ou...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $199K *

Shape the future of integrated marketing as you lead client strategy, connect with senior stakeholders, and enhance account performance to drive growth and deliver measurable business results across d...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $180K *

Shape the future of workforce strategies as a strategic partner to senior leaders. Lead a team in developing cohesive talent plans, advising on people implications in mission-critical domains, and dri...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Lead the charge in shaping people strategy for a globally distributed infrastructure team, acting as a trusted advisor to executives while driving organizational effectiveness and talent development a...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$200K - $220K *

Play a key role in enhancing customer loyalty through strategic CRM and lifecycle management, overseeing initiatives that grow engagement and brand connection while driving significant business outcom...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.