Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Senior Director, Customer Retention & Growth (Americas)
$150K - $180K *
Take ownership of customer retention and growth, leading a transformation of post-sales with AI-driven strategies to enhance customer experiences and drive expansion while reducing churn through proac...
Reposted 1 week ago
$165K - $185K *
Drive the product development lifecycle, leading strategic initiatives and cross-functional teams to deliver AI-enabled solutions. Leverage financial analysis and market insights to achieve business g...
2 days ago
$165K - $185K *
Shape product development strategies across the entire life cycle, leveraging AI tools to enhance project leadership and financial analysis, while driving growth and innovation through collaboration w...
2 days ago
$110K - $130K *
Join as an Engagement Manager to lead strategic client success, building key relationships in biopharma. Drive measurable impact, oversee project delivery for global accounts, and align stakeholders t...
4 days ago
$110K - $130K *
Help us drive success in the biopharma sector by overseeing customer portfolio management, building strategic relationships, and ensuring maximum value from our AI-guided protein discovery platform ac...
Reposted 4 days ago
$125K - $150K *
Lead the charge in shaping a client-centric strategy across the organization, fostering relationships and driving continuous improvement to enhance client loyalty and outcomes through actionable insig...
3 weeks ago
Technical Director, Corporate Engagement
$110K - $130K *
Unlock your potential while building vital relationships in the photonics sector. Engage with corporate members, support industry growth, and help shape future technology trends through collaborative...
Reposted 1 week ago
Director, Supplier Relationship Manager
$177K - $221K *
Join a team that's committed to optimizing supplier partnerships and driving excellence. Collaborate cross-functionally to enhance business outcomes in a dynamic, biopharmaceutical environment while f...
2 weeks ago
Director, Customer Implementation
$150K - $180K *
Grow your career with a strategic role overseeing utility software deployments. Lead a dedicated team, partner with executives, and drive complex digital initiatives to ensure transformative business...
4 days ago
Director, Customer Implementation
$125K - $150K *
Drive high-stakes enterprise account success by leading technical teams, crafting strategy, and solving complex problems to deliver measurable business value...
5 days ago
Director, Customer Implementation
$125K - $150K *
Champion high-stakes enterprise accounts by leading a team in delivering value-driven solutions, navigating complex projects and stakeholders, while fostering a culture of excellence. Drive customer s...
1 week ago
$120K - $145K *
Elevate your career by leading innovative engagement strategies that connect key audiences across healthcare brands. Drive actionable results and enhance client relationships through strategic plannin...
Yesterday
$110K - $130K *
Join a team that drives strategic project success and development. As a key leader, you’ll oversee a talented project management team, ensuring effective delivery, fostering growth, and enhancing prog...
4 weeks ago
Director of Customer Experience
$150K - $180K *
Empower a world-class customer experience by leading the CX team and orchestrating member engagement strategies that enhance satisfaction and retention at every touchpoint, driving the organization’s...
2 weeks ago
Director of Customer Experience
$150K - $180K *
Play a key role in enhancing the customer journey by leading strategies that drive customer satisfaction and retention. Collaborate with cross-functional teams to create a seamless member experience a...
2 weeks ago
$150K - $175K *
Shape the future of cinema advertising by building relationships with brands and agencies. Drive integrated media campaigns from inception to execution while managing client expectations and maximizin...
Yesterday
Senior Director, Sales & Customer Marketing
$150K - $180K *
Engage in a pivotal role that combines sales strategy and customer marketing to enhance retail growth. Drive brand success at retail through strategic partnerships, data insights, and targeted marketi...
1 week ago
$140K - $170K *
Join a team that's pivotal in optimizing deal structuring and execution. This role partners with Sales and Renewals to enhance revenue and minimize churn, ensuring solutions are mutually beneficial an...
6 days ago
$140K - $170K *
Oversee and enhance a high-performing customer service team, driving initiatives to boost customer satisfaction, retention, and operational excellence while supporting overall company growth and achie...
Reposted 2 days ago
Account Director, Travel and Banking Engagement
$105K - $125K *
Unlock potential by leading the strategy and execution for the Scene+ travel vertical. Drive growth, enhance member engagement, and optimize partnerships within the travel and banking sectors, ensurin...
2 weeks ago
Area Senior Director, Customer Delivery
$170K - $190K *
Lead a dynamic team in delivering exceptional customer service while ensuring operational excellence and financial success across multiple markets. Drive team engagement and performance improvement in...
6 days ago
Manager of Customer Growth, Nurture
$90K - $100K *
Shape customer growth strategies by leading a high-performing team to enhance value, adoption, and retention across an extensive client base. Drive operational excellence and cross-functional collabor...
2 weeks ago
$110K - $130K *
Shape successful client engagements by leading Eightfold projects, ensuring seamless delivery and fostering collaboration with internal teams and stakeholders to achieve objectives and enhance client...
2 weeks ago
Director, Delivery (Engineering)
$138K - $160K *
Bring your expertise to lead and inspire a dynamic team while overseeing complex creative project delivery. You will enhance client relationships and drive strategic solutions across multiple initiati...
Yesterday
Manager of Customer Growth, Nurture
$90K - $100K *
Support a high-performing team to drive customer growth and retention, enhance strategic alignment, and architect innovative expansion strategies for over 14,000 clients, focusing on product adoption...
2 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.