Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$150K - $180K *

Take ownership of customer retention and growth, leading a transformation of post-sales with AI-driven strategies to enhance customer experiences and drive expansion while reducing churn through proac...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$165K - $185K *

Drive the product development lifecycle, leading strategic initiatives and cross-functional teams to deliver AI-enabled solutions. Leverage financial analysis and market insights to achieve business g...

2 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$165K - $185K *

Shape product development strategies across the entire life cycle, leveraging AI tools to enhance project leadership and financial analysis, while driving growth and innovation through collaboration w...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$110K - $130K *

Join as an Engagement Manager to lead strategic client success, building key relationships in biopharma. Drive measurable impact, oversee project delivery for global accounts, and align stakeholders t...

4 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Help us drive success in the biopharma sector by overseeing customer portfolio management, building strategic relationships, and ensuring maximum value from our AI-guided protein discovery platform ac...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Lead the charge in shaping a client-centric strategy across the organization, fostering relationships and driving continuous improvement to enhance client loyalty and outcomes through actionable insig...

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$110K - $130K *

Unlock your potential while building vital relationships in the photonics sector. Engage with corporate members, support industry growth, and help shape future technology trends through collaborative...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$177K - $221K *

Join a team that's committed to optimizing supplier partnerships and driving excellence. Collaborate cross-functionally to enhance business outcomes in a dynamic, biopharmaceutical environment while f...

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Grow your career with a strategic role overseeing utility software deployments. Lead a dedicated team, partner with executives, and drive complex digital initiatives to ensure transformative business...

4 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$125K - $150K *

Drive high-stakes enterprise account success by leading technical teams, crafting strategy, and solving complex problems to deliver measurable business value...

5 days ago

  •   Less than 5 years exp.  •   Business Services

$125K - $150K *

Champion high-stakes enterprise accounts by leading a team in delivering value-driven solutions, navigating complex projects and stakeholders, while fostering a culture of excellence. Drive customer s...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Elevate your career by leading innovative engagement strategies that connect key audiences across healthcare brands. Drive actionable results and enhance client relationships through strategic plannin...

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Join a team that drives strategic project success and development. As a key leader, you’ll oversee a talented project management team, ensuring effective delivery, fostering growth, and enhancing prog...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Empower a world-class customer experience by leading the CX team and orchestrating member engagement strategies that enhance satisfaction and retention at every touchpoint, driving the organization’s...

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$150K - $180K *

Play a key role in enhancing the customer journey by leading strategies that drive customer satisfaction and retention. Collaborate with cross-functional teams to create a seamless member experience a...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$150K - $175K *

Shape the future of cinema advertising by building relationships with brands and agencies. Drive integrated media campaigns from inception to execution while managing client expectations and maximizin...

Yesterday

  •   Less than 5 years exp.  •   Media

$150K - $180K *

Engage in a pivotal role that combines sales strategy and customer marketing to enhance retail growth. Drive brand success at retail through strategic partnerships, data insights, and targeted marketi...

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$140K - $170K *

Join a team that's pivotal in optimizing deal structuring and execution. This role partners with Sales and Renewals to enhance revenue and minimize churn, ensuring solutions are mutually beneficial an...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$140K - $170K *

Oversee and enhance a high-performing customer service team, driving initiatives to boost customer satisfaction, retention, and operational excellence while supporting overall company growth and achie...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Business Services

$105K - $125K *

Unlock potential by leading the strategy and execution for the Scene+ travel vertical. Drive growth, enhance member engagement, and optimize partnerships within the travel and banking sectors, ensurin...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$170K - $190K *

Lead a dynamic team in delivering exceptional customer service while ensuring operational excellence and financial success across multiple markets. Drive team engagement and performance improvement in...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $100K *

Shape customer growth strategies by leading a high-performing team to enhance value, adoption, and retention across an extensive client base. Drive operational excellence and cross-functional collabor...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Shape successful client engagements by leading Eightfold projects, ensuring seamless delivery and fostering collaboration with internal teams and stakeholders to achieve objectives and enhance client...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$138K - $160K *

Bring your expertise to lead and inspire a dynamic team while overseeing complex creative project delivery. You will enhance client relationships and drive strategic solutions across multiple initiati...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Technical Services

$90K - $100K *

Support a high-performing team to drive customer growth and retention, enhance strategic alignment, and architect innovative expansion strategies for over 14,000 clients, focusing on product adoption...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.