Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Director, Business Intelligence
$212K - $292K *
Take ownership of a strategic leadership role, shaping intelligence and analytics for Patent Licensing, enhancing data-driven decisions and fostering collaboration across legal and finance teams in su...
Yesterday
$130K - $150K *
Lead strategic media initiatives across digital and traditional channels. Oversee cross-team collaboration and empower junior media professionals through training and development while ensuring progra...
3 weeks ago
$113K - $132K *
Lead strategic operational initiatives to enhance care coordination and improve healthcare delivery outcomes. Collaborate with teams to manage resources, drive performance, and ensure compliance while...
2 weeks ago
Associate Director, US Omnichannel/Digital Engagement
$164K - $226K *
Lead the charge in crafting personalized, omnichannel engagement strategies using AI-driven insights to optimize customer journeys for HCPs and Patients, ensuring alignment with brand objectives and m...
2 weeks ago
$88K - $121K *
Transform customer success strategies by engaging with US clients to drive value realization and achieve mutual goals, enhancing retention and growth within a diverse portfolio while collaborating wit...
3 days ago
Executive Director, Client Experience Engineering
$175K - $334K *
Elevate your career by leading diverse technology teams to innovate and optimize cloud solutions in a dynamic environment, driving client experience enhancements and strategic direction for the myPBM...
4 weeks ago
$145K - $155K *
Lead the strategy and execution of scalable sales enablement programs to enhance revenue growth and productivity. Collaborate with leadership to develop tools and processes that align with business ob...
1 month ago
$160K - $190K *
Innovate lifecycle strategies to transform new customers into loyal advocates. Lead a team in delivering data-driven programs that enhance retention, reduce churn, and drive lifetime value through int...
4 weeks ago
$211K - $235K *
Shape our North American field marketing strategy, driving pipeline growth through innovative programs across diverse segments. Lead and develop a high-performing team while ensuring field initiatives...
3 weeks ago
Director, Enterprise Communications
$120K - $150K *
Innovate and execute a comprehensive enterprise communications strategy to enhance organizational culture, manage reputation, and support change initiatives across diverse channels, serving as a trust...
Yesterday
Senior Manager, Customer Success
$180K - $225K *
Transform customer success by leading a dynamic team of CSMs, ensuring enterprise clients achieve their security goals while driving growth through effective coaching, strategic partnerships, and oper...
3 weeks ago
Emerging Middle Market Relationship Manager, Vice President
$122K - $228K *
Make your mark at a stable and thriving bank by driving strategic growth through high-value client relationships, complex deal structuring, and effective management of key accounts in the Emerging Mid...
Reposted 3 days ago
Emerging Middle Market Relationship Manager, Director
$122K - $228K *
Lead strategic business development initiatives, manage high-value client portfolios, and drive significant revenue generation while ensuring alignment with client needs and bank objectives in a colla...
Reposted 3 days ago
$120K - $180K *
Drive the full sales process to secure new opportunities while expanding client relationships, engaging with C-suite executives, and collaborating with cross-functional teams to meet strategic busines...
Today
$174K - $262K *
Lead the charge in transforming sales strategy to drive global revenue growth, operational excellence, and cross-functional alignment. Inspire a high-performing team while innovating processes and str...
Reposted 2 days ago
Director, Lifecycle Marketing & CRM
$120K - $150K *
Manage and optimize customer journeys through CRM strategies across email, SMS, and loyalty programs. Lead automation initiatives, analytics reporting, and cross-functional collaboration to enhance cu...
4 weeks ago
Director - Client Growth Partner (Retail)
$130K - $180K *
Lead the charge in driving significant account growth by strategically partnering with CXOs to ensure AI transformation success and identifying new business opportunities for long-term client engageme...
2 weeks ago
Senior Director, Client Strategy & Integrated Marketing
$100K - $199K *
Empower your career by leading strategic B2B technology accounts, driving integrated marketing initiatives, and mentoring teams to deliver measurable business impact and client success in a dynamic ag...
1 week ago
Senior Director, Client Strategy & Integrated Marketing
$100K - $199K *
Transform client success through integrated marketing leadership, driving strategic relationships and measurable growth across B2B accounts. Foster high-level execution, mentor teams, and shape agency...
1 week ago
Senior Director, Client Strategy & Integrated Marketing
$100K - $199K *
Innovate client strategies by leading integrated marketing efforts across key B2B accounts. Elevate brand impact and ensure alignment between marketing objectives and measurable business outcomes. Cha...
1 week ago
Senior Director, Client Strategy & Integrated Marketing
$100K - $199K *
Grow your career with a senior leadership role shaping integrated marketing strategies for B2B technology clients. Lead client relationships, elevate team performance, and drive measurable business ou...
1 week ago
Senior Director, Client Strategy & Integrated Marketing
$100K - $199K *
Shape the future of integrated marketing as you lead client strategy, connect with senior stakeholders, and enhance account performance to drive growth and deliver measurable business results across d...
1 week ago
Senior Director, Employee Success Business Partner
$130K - $180K *
Shape the future of workforce strategies as a strategic partner to senior leaders. Lead a team in developing cohesive talent plans, advising on people implications in mission-critical domains, and dri...
Reposted 2 days ago
Senior Director, Employee Success Business Partner
$130K - $180K *
Lead the charge in shaping people strategy for a globally distributed infrastructure team, acting as a trusted advisor to executives while driving organizational effectiveness and talent development a...
Reposted 2 days ago
Sr. Director, Customer Engagement & Loyalty
$200K - $220K *
Play a key role in enhancing customer loyalty through strategic CRM and lifecycle management, overseeing initiatives that grow engagement and brand connection while driving significant business outcom...
Reposted 3 days ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.