Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$130K - $180K *

Innovate within a complex product environment by leading multiple teams, nurturing talent, and driving significant commercial and customer success metrics through strategic management. Collaborate and...

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Champion a high-impact technical support team, driving automation and AI tools for improved resolution workflows. Lead strategic initiatives while overseeing operational excellence, partnering cross-f...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$185K - $215K *

Empower your career by leading a team to optimize market sales strategies, ensuring efficiency, profitability, and stellar partner experiences in the evolving real estate landscape...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$130K - $180K *

Unlock growth by leading strategic partnerships and driving program success across key technology alliances. Collaborate with internal teams and partners to deliver measurable client value and commerc...

Toronto, ONIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Lead the charge in global procurement for Dosage Form Solutions, driving sourcing excellence and innovation. Collaborate with senior leaders to shape supply strategies that enhance competitive advanta...

4 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$83K - $174K *

Lead the charge in enhancing customer success through strategic guidance, relationship building, and talent development, driving growth, retention, and effective use of technology across key accounts...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$125K - $160K *

Launch revenue growth by leading enterprise sales cycles, forming strategic client partnerships, and transforming challenges into actionable outcomes across a portfolio of high-value accounts...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $95K *

Champion client success in the manufacturing sector by guiding teams, optimizing campaigns, and nurturing key relationships to exceed client expectations and drive results in a dynamic environment...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$150K - $200K *

Join a pioneering team to build and lead innovative sales strategies that enhance customer engagement and drive growth through a blend of self-serve segmentation and sales assistance, leveraging data...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $266K *

Transform the Creative & Brand team's operations by eliminating complexity and optimizing efficiency. Develop AI-driven workflows and systems to enhance productivity, manage budgets effectively, and e...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Media

$110K - $160K *

Drive innovation in data-driven systems by leading enhancements in our core identity platform. Collaborate across technical teams to ensure accurate identification and profiling, delivering key perfor...

Burlington, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $160K *

Shape the future of our identity platform by driving continuous improvements and aligning cross-functional teams. You will oversee key capabilities and manage performance metrics in a dynamic, data-dr...

Burlington, NLIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $150K *

Strategize and deliver marketing growth by overseeing sales development, eCommerce, and digital marketing efforts, while leading a cross-functional team to double marketing-sourced revenue and enhance...

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $160K *

Shape product strategy in a data-driven environment, enhancing identity systems and fostering collaboration across teams to deliver impactful outcomes aligned with business needs and regulatory standa...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$171K - $291K *

Lead the charge in enhancing commercial performance by developing targeted training strategies that align with business goals, collaborating across teams to drive impactful learning solutions, and fos...

1 week ago

  •   11 - 15 years exp.  •   Healthcare

$130K - $180K *

Transform strategic communications for AI initiatives, partnering with executives and teams to provide clear, impactful messaging that advances understanding and engagement with technology and innovat...

6 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$139K - $291K *

Elevate project delivery by overseeing global capital projects, ensuring regulatory compliance, effective stakeholder management, and alignment with strategic goals. Leverage 15+ years of experience t...

3 weeks ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$200K - $300K *

Drive client relationships through strategic marketing initiatives, overseeing client advocacy and co-marketing efforts. Lead a small team, enhance brand visibility at industry events, and collaborate...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$134K - $230K *

Drive high-impact advisory services, leading complex engagements and fostering executive relationships. Mentor teams and ensure the delivery of strategic solutions while advancing business development...

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Lead the charge in driving impactful technology programs and strategies, overseeing initiatives from planning to delivery. Collaborate with stakeholders to ensure successful execution while fostering...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$375K - $450K *

Engage with a skilled sales team to drive revenue growth, enhance customer acquisition, and establish strategic partnerships in a competitive market. Lead, coach, and execute solutions for a high-perf...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$180K - $190K *

Drive vendor partnership strategy by sourcing, negotiating, and expanding relationships to enhance supply chain efficiency. Shape and scale operational frameworks for sustainable growth while collabor...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$130K - $180K *

Transform biopharmaceutical manufacturing through strategic process engineering leadership, ensuring design excellence and compliance on major capital projects while integrating cross-functional teams...

1 month ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$100K - $130K *

Lead the charge in building a modern, data-driven marketing engine focused on demand generation and digital strategy. Drive measurable growth by transforming branding capabilities and aligning marketi...

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$180K - $225K *

Drive strategic client partnerships, lead a performance-driven team, and manage a portfolio of enterprise accounts to enhance patient access to critical therapies and ensure client satisfaction and gr...

Yesterday

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.