Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$134K - $201K *

Empower customer success by driving upsell and renewals through strategic account management. Collaborate cross-functionally to enhance relationships and maximize value within existing large enterpris...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$200K - $330K *

Drive HR innovation by leading AI transformation and global HRIS strategy. Collaborate across teams to enhance workforce management, employee experience, and operational efficiency while ensuring ethi...

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$200K - $330K *

Transform HR processes by driving AI integration, leading strategy, and enhancing workforce management. Join a team that fosters digital innovation, ensures system compliance, and improves employee ex...

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$120K - $150K *

Support our Debt & Structured Finance team in the placement of debt and equity capital for commercial real estate via thorough analysis, financial modeling, and client engagement in a fast-paced envir...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$88K - $98K *

Engage in dynamic project management, driving timelines and budgets while ensuring quality standards. Collaborate across teams to deliver exceptional results and foster growth within your projects thr...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$98K - $150K *

Champion new business growth by forging impactful relationships with media agencies, activating NIQ data solutions while navigating complex ecosystems to achieve and exceed ambitious revenue targets i...

3 weeks ago

  •   8 - 10 years exp.  •   Media

$150K - $180K *

Join a team that's redefining customer engagement through strategic CRM leadership. Drive innovative email and SMS campaigns while optimizing performance across our expansive product portfolio, shapin...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$115K - $160K *

Join our dynamic Global Client Action Team to drive business development efforts in North America. Engage with senior leaders, coach teams on winning strategies, and facilitate impactful training to e...

Mississauga, ONIn-Person

1 week ago

  •   11 - 15 years exp.  •   Energy & Utilities

$246K - $312K *

Empower user experience by leading design strategy for growth products. Drive impactful design across onboarding, activation, and retention, collaborating with cross-functional teams to enhance usabil...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$150K - $200K *

Shape the future of personalized marketing by leading the MarTech strategy, managing a team of Product Managers, and driving impactful customer experiences across various platforms and integrations in...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$150K - $200K *

Lead the strategic vision for our Marketing Technology stack, driving impactful customer engagement. Collaborate with cross-functional teams to enhance product offerings, optimize campaign performance...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$120K - $150K *

Drive product vision and strategy by leading cross-functional teams to deliver innovative digital solutions that enhance customer experiences and achieve business goals. Guide the product lifecycle fr...

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$102K - $137K *

Empower client relationships by leading complex projects and driving strategic improvements. Work with internal and external teams to ensure successful project delivery, while mentoring others and enh...

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$168K - $231K *

Lead and shape strategic enterprise implementations through collaboration with Global System Integrators. Oversee complex projects, ensuring governance, risk management, and the development of scalabl...

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$168K - $231K *

Lead strategic delivery initiatives by overseeing complex implementations, ensuring governance and process design while collaborating with stakeholders and building scalable methodologies to enhance g...

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$168K - $231K *

Join a dynamic team to oversee complex enterprise implementations and drive strategic success through collaborative governance, innovative methodologies, and stakeholder alignment, enhancing delivery...

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$168K - $231K *

Champion complex, multi-stakeholder enterprise implementations, ensuring strategic alignment and optimal delivery alongside GSI partners, while designing scalable frameworks and methodologies for succ...

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$168K - $231K *

Lead the design and governance of complex enterprise delivery models, overseeing high-impact implementations alongside Global System Integrator partners, while driving strategic sales, methodology dev...

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $200K *

Launch a transformative digital product roadmap for US Consumer Shop, driving personalization and conversion through strategic experimentation and impactful team leadership across cross-functional col...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $180K *

Shape the future of technology sourcing through strategic leadership and impactful negotiations. Collaborate with IT and business partners to optimize spend, manage vendor relationships, and deliver s...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$115K - $130K *

Transform customer experiences as you lead a team in developing data-driven CRM and loyalty strategies that engage and retain customers across diverse channels, driving both loyalty and revenue growth...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $150K *

Lead, innovate, and execute a comprehensive marketing strategy to drive growth. Collaborate with leadership and teams, manage brand consistency, optimize digital campaigns, and oversee a high-performi...

1 week ago

  •   8 - 10 years exp.  •   Legal & Accounting

$90K - $120K *

Drive client engagement and growth by implementing tailored strategies, managing contracts, and fostering relationships. Achieve revenue goals while collaborating with cross-functional teams to ensure...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$112K - $137K *

Elevate client financial success by managing relationships, tailoring investment strategies, and leading a talented team. Foster trust and engagement while driving business growth through value-added...

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $200K *

Transform talent acquisition by leading a high-impact strategy to attract, assess, and engage top corporate talent. Collaborate with senior leaders to implement scalable, data-driven recruitment proce...

1 week ago

  •   11 - 15 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.