Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$120K - $145K *

Manage and lead complex technical programs across cross-functional teams, ensuring high-quality delivery against business objectives while fostering collaboration and mentorship, with a global impact...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Join a team that's driving transformative change through strategic analysis and execution. This high-visibility role collaborates with leadership to ensure progress on critical initiatives and enhance...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$113K - $150K *

Manage and develop a high-performing team of Customer Success Managers, driving retention and value realization for a portfolio of Upmarket customers, while collaborating cross-functionally to ensure...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Champion client relationships by identifying new business opportunities and leveraging consultative selling to enhance value. Collaborate within a global team to craft effective strategies that drive...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Drive client engagement and grow business by utilizing consultative selling techniques. Collaborate globally to develop strategies that align with clients' needs, ultimately delivering solutions that...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$115K - $140K *

Help us grow our customer account management program by optimizing tenant relations and enhancing marketing efforts to attract new occupants, ensuring a seamless experience for our existing and prospe...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$232K - $348K *

Empower the future of AI by leading the vision and strategy for our Universal Context Engine. You will bridge structured and unstructured data to create an innovative knowledge graph, ensuring the suc...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$140K - $154K *

Optimize and elevate customer success operations by leveraging metrics, technology, and strategic initiatives. Drive productivity across cross-functional teams, ensuring seamless processes and strong...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$150K - $180K *

Transform our marketing landscape by leading dynamic teams to design and implement innovative strategies that enhance growth, market share, and consumer engagement across diverse channels in a fast-pa...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$140K - $165K *

Drive exceptional B2B event experiences by managing logistics, hospitality, and client relationships. Lead planning and execution of high-profile events, ensuring seamless operations and exceeding cli...

5 days ago

  •   5 - 7 years exp.  •   Business Services

$140K - $165K *

Unlock your potential as you lead the logistics of high-profile B2B events, ensuring exceptional experiences from planning through execution. Collaborate with teams and partners to deliver on time and...

5 days ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$105K - $120K *

Grow your career with a strategic marketing role focusing on product positioning, competitive intelligence, and sales enablement for a suite of environmental monitoring products, delivering impactful...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$115K - $130K *

Shape the future of our global environmental monitoring products by leading product marketing, influencing sales strategies, and enhancing competitive positioning. Collaborate across teams to create i...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$150K - $180K *

Lead digital marketing strategies as a VP, fostering client relationships, guiding teams, and driving innovation across projects to enhance client success in a fast-paced environment...

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Lead digital marketing strategies for a diverse client portfolio, enhancing relationships and driving successful campaigns. Collaborate with cross-functional teams to ensure timely execution and optim...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Join a team that's driving workforce management excellence by leading strategic initiatives in labor planning, reporting, and analytics. Elevate operational performance and profitability through innov...

Today

  •   8 - 10 years exp.  •   Hospitality & Recreation

$95K - $105K *

Drive exceptional coffee experiences in a refined bistro setting. Oversee daily operations, manage a dedicated team, and ensure service excellence while enhancing client relationships and financial pe...

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$125K - $150K *

Champion delivery excellence across marketing, creative, and sales teams. You'll diagnose challenges, implement solutions, and influence both clients and team members to cultivate a high-performing, s...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$125K - $150K *

Shape the future of client partnerships by leading a high-performing team, driving strategic growth, and fostering operational excellence across a diverse portfolio of accounts in the pharmaceutical a...

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$170K - $210K *

Champion client success by leading teams, driving growth, and ensuring operational excellence across a diverse portfolio while fostering strong partnerships and compliance...

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Transform your career by leading comprehensive marketing strategies and physician relationship development to drive brand awareness, patient acquisition, and revenue growth in a regulated healthcare s...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Empower enterprise growth by forging strategic relationships and engaging stakeholders. Drive impactful initiatives, lead client engagement programs, and ensure a consistent premium experience for hig...

Toronto, ONIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$165K - $195K *

Drive integrated media strategy across diverse channels to enhance brand visibility and business performance. Collaborate cross-functionally to optimize investment, measure impact, and align brand mes...

6 days ago

  •   8 - 10 years exp.  •   Media

$125K - $150K *

Lead the charge in enhancing event operations and guest experience by overseeing strategic initiatives, fostering client relations, and managing multi-functional teams in a dynamic facility environmen...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$110K - $130K *

Accelerate progress at a dynamic organization by leveraging your expertise in project management to drive initiatives and enhance operational efficiency across multiple teams, ensuring alignment with...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.