Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$293K - $335K *

Help us lead and develop a team of Sales Engineers to drive technical excellence, support complex sales cycles, and enhance customer engagement, all while building a scalable enterprise-focused organi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$139K *

Champion innovative partnerships in Los Angeles, driving multi-year funding initiatives while navigating complex market dynamics and fostering collaborations with government and community leaders to e...

6 days ago

  •   11 - 15 years exp.  •   Education, Government & Non-Profit

$185K - $210K *

Lead the charge in enhancing customer engagement across diverse market segments in North America. Drive retention, marketplace activation, and the development of a high-performing team to ensure excep...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$88K - $232K *

Lead the charge in driving sales growth and customer engagement for key clients in the datacenter and storage sectors. Collaborate with teams to implement strategies and deliver exceptional support wh...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$130K - $160K *

Strategize the future of our global network by leading architecture, engineering, and operations. Drive excellence across teams, optimize performance, and ensure scalability and security for telecom a...

Today

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$220K - $290K *

Lead the charge in shaping an omni-channel Customer Experience team, overseeing Phone, Email, and Chat operations. Drive performance, transform operations, and develop talent as we leverage AI to enha...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $120K *

Join a team that's committed to delivering exceptional customer experiences by managing strategic partnerships and ensuring seamless integration for shared clients in the multifamily property manageme...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$150K - $180K *

Drive operational efficiency by leading procurement strategies, optimizing processes, and enhancing vendor management practices. Collaborate across functions to ensure transparency and deliver measura...

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$347K - $500K+*

Innovate within our Data and AI Security portfolio, driving product vision and strategy. Lead a dynamic team as you collaborate with executives and cross-functionally to transform insights into impact...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$190K - $260K *

Lead and enhance multi-channel Customer Experience operations, ensuring exceptional customer satisfaction and performance metrics across Phone, Email, and Chat. Drive strategic improvements and develo...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's driving global impact by enhancing membership engagement and growth. Leverage your business development skills to recruit new members and strengthen connections, ensuring lasting va...

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$161K - $269K *

Lead the charge in developing a high-performing team of Solutions Consultants, enhancing customer engagements, and driving cross-functional collaboration to deliver exceptional value through strategic...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Transform the Project Management landscape by providing strategic leadership, ensuring operational excellence and client satisfaction while aligning resources across departments for impactful project...

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$150K - $180K *

Transform client engagements by deploying advanced AI/ML solutions, managing complex projects and executive relationships to drive measurable business impact and account expansion with innovative work...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $150K *

Innovate by leading consumer insights to drive impactful marketing strategies. Collaborate closely with cross-functional teams to unpack consumer behaviors and create compelling narratives for brand a...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$181K - $227K *

Elevate commercial impact by leading cross-functional initiatives and driving strategic PMO advancements to ensure project alignment and operational excellence across the organization...

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Lead dynamic talent acquisition initiatives across Canada and the US, focusing on high-volume recruitment. Inspire teams, develop sourcing strategies, and enhance the recruitment experience to attract...

Calgary, ABIn-Person

4 weeks ago

  •   5 - 7 years exp.  •   Staffing

$100K - $120K *

Champion the talent acquisition function across North America, driving high-volume recruitment and building strong relationships. Lead and mentor a dynamic team to enhance sourcing strategies and recr...

Banff, ABIn-Person

4 weeks ago

  •   5 - 7 years exp.  •   Staffing

$100K - $120K *

Elevate your career by leading talent acquisition efforts across Canada and the US. You'll inspire teams, develop innovative sourcing strategies, and drive recruitment excellence while contributing to...

Jasper, ABIn-Person

4 weeks ago

  •   5 - 7 years exp.  •   Staffing

$96K - $176K *

Lead the strategy and management of cutting-edge communication and collaboration technologies. Drive digital workplace innovations, enhance employee experiences, and ensure strategic alignment with bu...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $200K *

Elevate your career by leading underwriting performance strategies for a top Fortune 20 company. Drive insights and optimization while fostering relationships ensure competitive claims experience and...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $145K *

Drive client engagement success by managing relationships, ensuring efficient operations, mentoring team members, and supporting business development efforts. Collaborate with clients to maintain high...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$105K - $126K *

Innovate client engagement strategies and lead a dynamic team to ensure exceptional service delivery while enhancing operational efficiency and client satisfaction in fund management and accounting ac...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$125K - $145K *

Lead client engagements by managing expectations and enhancing efficiency. Supervise accounting processes and mentor junior staff while contributing to business development and maintaining strong clie...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $180K *

Unlock potential by leading customer engagements to design and deliver high-impact AI Co-Workers. Collaborate with stakeholders to drive value creation and ensure successful outcomes, all while acting...

1 week ago

  •   11 - 15 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.