Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$150K - $200K *

Shape transformative partnerships by leading innovative, AI-driven solutions that redefine collaboration and attainment of business goals across multiple organizations, including prominent global syst...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $180K *

Lead a customer support transformation that enhances onboarding, streamlines operations, and delivers outstanding service across customer tiers. Drive strategic initiatives to optimize efficiency and...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$100K - $130K *

Lead strategic resourcing initiatives across business units, ensuring data-driven staffing decisions. Collaborate with senior stakeholders to enhance performance, optimize utilization, and champion pr...

2 days ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Champion strategic resourcing by analyzing data and leading staffing initiatives. Drive operational efficiency, manage complex workforce demands, and enhance financial performance while fostering grow...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Support strategic workforce planning and resource allocation to enhance operational efficiency. Collaborate with senior leadership to resolve staffing challenges and optimize financial performance thr...

2 days ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Unlock potential by serving as a strategic resourcing leader, integrating data and collaborative team management to enhance workforce strategies, drive performance, and foster operational excellence a...

2 days ago

  •   8 - 10 years exp.  •   Business Services

$162K - $210K *

Join a team that's redefining marketing in a dynamic SaaS environment. Lead integrated strategies, coach a talented team, and collaborate across functions to drive growth, enhance customer experience...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $231K *

Innovate product strategies for AI and analytics solutions, driving vision, prioritization, and execution while collaborating with leadership to shape impactful business strategies and enhance organiz...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $150K *

Transform your career by leading strategic resourcing and workforce planning efforts, balancing client needs and operational efficiency. Drive meaningful change through data analysis while shaping a h...

2 days ago

  •   8 - 10 years exp.  •   Business Services

$138K - $207K *

Champion strategic customer engagements by leading complex implementations, driving value realization, and collaborating across teams to align solutions with client objectives. You'll focus on deliver...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$190K - $260K *

Lead the charge in operationalizing ecosystem strategies across multiple partners, enhancing co-sell and fulfillment processes, and developing scalable engagement models to drive revenue growth and ec...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $130K *

Drive operational excellence as you lead a dynamic team, advocating for customer needs while developing strategic initiatives that enhance service delivery and build lasting partnerships across multip...

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$130K - $160K *

Drive strategic engagement initiatives with key opinion leaders in the Hepatology and Gastroenterology landscape. Foster collaborative relationships, enhance brand strategy, and support compliant inte...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$140K - $280K *

Seeking a dynamic sales professional to safeguard and expand enterprise accounts, driving retention and renewal while collaborating with teams to enhance client relationships and extract growth opport...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $150K *

Unlock potential by leading our engagement with U.S. federal agencies to drive growth in federal contracting, crafting winning proposals, and ensuring compliance within a dynamic team environment...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$159K - $287K *

Partner with us to lead a global customer business unit focused on connected living and digital commerce, driving financial performance and operational excellence across diverse industries while ensur...

US-AnywhereRemote

Reposted 2 days ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$107K - $161K *

Champion customer experience enhancement through strategic journey mapping and data-driven improvement plans, collaborating with cross-functional teams to optimize customer interactions and KPIs, ensu...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $180K *

Shape the future of global deal strategies by leading a high-impact team focused on streamlining sales processes, enhancing quote-to-cash efficiency, and driving continuous improvement in complex comm...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $180K *

Optimize your career with a leadership role driving integrated marketing strategies, enhancing revenue growth, and leading a high-performing team in a dynamic, sales-focused environment to achieve mea...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$182K - $210K *

Seeking a strategic leader to drive integrated go-to-market initiatives across business lines, ensuring consistent client narratives and optimizing portfolio positioning for enterprise success and mar...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$144K - $288K *

Deliver comprehensive IAM solutions by leading strategy, governance, and operations across a hybrid environment. Build high-performing teams, enforce compliance, and drive innovations that enhance sec...

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$218K - $401K *

Champion the future of CRM by shaping Slack as the AI-first conversational interface, driving product strategy across high-impact initiatives, balancing near-term needs with long-term vision, and lead...

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$218K - $365K *

Drive strategic vision and execution of Identity & Access Management products, ensuring customer trust through robust platform services and security. Collaborate with cross-functional teams to deliver...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$218K - $365K *

Champion the Identity & Access Management portfolio by shaping product strategy, engaging with stakeholders, and guiding a diverse team to deliver security solutions that exceed customer expectations...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$218K - $365K *

Lead the charge in defining strategic vision and execution for Identity & Access Management products, collaborating with key stakeholders to enhance security, availability, and compliance, all while f...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.