Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Director, Enterprise Sales Engineer (West)
$293K - $335K *
Help us lead and develop a team of Sales Engineers to drive technical excellence, support complex sales cycles, and enhance customer engagement, all while building a scalable enterprise-focused organi...
1 week ago
Senior Director, Market Development
$139K *
Champion innovative partnerships in Los Angeles, driving multi-year funding initiatives while navigating complex market dynamics and fostering collaborations with government and community leaders to e...
6 days ago
Senior Director, Account Management
$185K - $210K *
Lead the charge in enhancing customer engagement across diverse market segments in North America. Drive retention, marketplace activation, and the development of a high-performing team to ensure excep...
Reposted 1 week ago
$88K - $232K *
Lead the charge in driving sales growth and customer engagement for key clients in the datacenter and storage sectors. Collaborate with teams to implement strategies and deliver exceptional support wh...
1 week ago
$130K - $160K *
Strategize the future of our global network by leading architecture, engineering, and operations. Drive excellence across teams, optimize performance, and ensure scalability and security for telecom a...
Today
$220K - $290K *
Lead the charge in shaping an omni-channel Customer Experience team, overseeing Phone, Email, and Chat operations. Drive performance, transform operations, and develop talent as we leverage AI to enha...
2 weeks ago
$90K - $120K *
Join a team that's committed to delivering exceptional customer experiences by managing strategic partnerships and ensuring seamless integration for shared clients in the multifamily property manageme...
1 week ago
$150K - $180K *
Drive operational efficiency by leading procurement strategies, optimizing processes, and enhancing vendor management practices. Collaborate across functions to ensure transparency and deliver measura...
2 weeks ago
Senior Director, Product Management
$347K - $500K+*
Innovate within our Data and AI Security portfolio, driving product vision and strategy. Lead a dynamic team as you collaborate with executives and cross-functionally to transform insights into impact...
1 week ago
$190K - $260K *
Lead and enhance multi-channel Customer Experience operations, ensuring exceptional customer satisfaction and performance metrics across Phone, Email, and Chat. Drive strategic improvements and develo...
2 weeks ago
Director, Global Membership & Engagement
$110K - $130K *
Join a team that's driving global impact by enhancing membership engagement and growth. Leverage your business development skills to recruit new members and strengthen connections, ensuring lasting va...
1 week ago
Director, Solutions Consulting - Central
$161K - $269K *
Lead the charge in developing a high-performing team of Solutions Consultants, enhancing customer engagements, and driving cross-functional collaboration to deliver exceptional value through strategic...
2 weeks ago
Director of Project Management
$110K - $130K *
Transform the Project Management landscape by providing strategic leadership, ensuring operational excellence and client satisfaction while aligning resources across departments for impactful project...
2 weeks ago
$150K - $180K *
Transform client engagements by deploying advanced AI/ML solutions, managing complex projects and executive relationships to drive measurable business impact and account expansion with innovative work...
2 weeks ago
Director, Consumer Strategy & Insights
$140K - $150K *
Innovate by leading consumer insights to drive impactful marketing strategies. Collaborate closely with cross-functional teams to unpack consumer behaviors and create compelling narratives for brand a...
2 weeks ago
Director Commercial Excellence
$181K - $227K *
Elevate commercial impact by leading cross-functional initiatives and driving strategic PMO advancements to ensure project alignment and operational excellence across the organization...
2 weeks ago
$100K - $120K *
Lead dynamic talent acquisition initiatives across Canada and the US, focusing on high-volume recruitment. Inspire teams, develop sourcing strategies, and enhance the recruitment experience to attract...
4 weeks ago
$100K - $120K *
Champion the talent acquisition function across North America, driving high-volume recruitment and building strong relationships. Lead and mentor a dynamic team to enhance sourcing strategies and recr...
4 weeks ago
$100K - $120K *
Elevate your career by leading talent acquisition efforts across Canada and the US. You'll inspire teams, develop innovative sourcing strategies, and drive recruitment excellence while contributing to...
4 weeks ago
Director, Unified Communications & Collaboration
$96K - $176K *
Lead the strategy and management of cutting-edge communication and collaboration technologies. Drive digital workplace innovations, enhance employee experiences, and ensure strategic alignment with bu...
Reposted 2 weeks ago
Senior Director, Program Management
$160K - $200K *
Elevate your career by leading underwriting performance strategies for a top Fortune 20 company. Drive insights and optimization while fostering relationships ensure competitive claims experience and...
4 weeks ago
$125K - $145K *
Drive client engagement success by managing relationships, ensuring efficient operations, mentoring team members, and supporting business development efforts. Collaborate with clients to maintain high...
Today
$105K - $126K *
Innovate client engagement strategies and lead a dynamic team to ensure exceptional service delivery while enhancing operational efficiency and client satisfaction in fund management and accounting ac...
Today
$125K - $145K *
Lead client engagements by managing expectations and enhancing efficiency. Supervise accounting processes and mentor junior staff while contributing to business development and maintaining strong clie...
Today
$150K - $180K *
Unlock potential by leading customer engagements to design and deliver high-impact AI Co-Workers. Collaborate with stakeholders to drive value creation and ensure successful outcomes, all while acting...
1 week ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.