Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Director, Global Partner Leader - Wipro
$150K - $200K *
Shape transformative partnerships by leading innovative, AI-driven solutions that redefine collaboration and attainment of business goals across multiple organizations, including prominent global syst...
4 days ago
$120K - $180K *
Lead a customer support transformation that enhances onboarding, streamlines operations, and delivers outstanding service across customer tiers. Drive strategic initiatives to optimize efficiency and...
1 week ago
$100K - $130K *
Lead strategic resourcing initiatives across business units, ensuring data-driven staffing decisions. Collaborate with senior stakeholders to enhance performance, optimize utilization, and champion pr...
2 days ago
$120K - $150K *
Champion strategic resourcing by analyzing data and leading staffing initiatives. Drive operational efficiency, manage complex workforce demands, and enhance financial performance while fostering grow...
2 days ago
$120K - $150K *
Support strategic workforce planning and resource allocation to enhance operational efficiency. Collaborate with senior leadership to resolve staffing challenges and optimize financial performance thr...
2 days ago
$120K - $150K *
Unlock potential by serving as a strategic resourcing leader, integrating data and collaborative team management to enhance workforce strategies, drive performance, and foster operational excellence a...
2 days ago
Director, Integrated Marketing
$162K - $210K *
Join a team that's redefining marketing in a dynamic SaaS environment. Lead integrated strategies, coach a talented team, and collaborate across functions to drive growth, enhance customer experience...
Reposted 1 week ago
Lead Director - Product and Strategy - Growth Analytics
$100K - $231K *
Innovate product strategies for AI and analytics solutions, driving vision, prioritization, and execution while collaborating with leadership to shape impactful business strategies and enhance organiz...
1 week ago
$120K - $150K *
Transform your career by leading strategic resourcing and workforce planning efforts, balancing client needs and operational efficiency. Drive meaningful change through data analysis while shaping a h...
2 days ago
$138K - $207K *
Champion strategic customer engagements by leading complex implementations, driving value realization, and collaborating across teams to align solutions with client objectives. You'll focus on deliver...
1 week ago
Director, Ecosystem Operations
$190K - $260K *
Lead the charge in operationalizing ecosystem strategies across multiple partners, enhancing co-sell and fulfillment processes, and developing scalable engagement models to drive revenue growth and ec...
3 weeks ago
Senior Manager, Customer Operations
$100K - $130K *
Drive operational excellence as you lead a dynamic team, advocating for customer needs while developing strategic initiatives that enhance service delivery and build lasting partnerships across multip...
4 weeks ago
Associate Director, Strategic Engagement (Thought Leader Liaison), Central
$130K - $160K *
Drive strategic engagement initiatives with key opinion leaders in the Hepatology and Gastroenterology landscape. Foster collaborative relationships, enhance brand strategy, and support compliant inte...
3 weeks ago
Enterprise Account Director, Anchor
$140K - $280K *
Seeking a dynamic sales professional to safeguard and expand enterprise accounts, driving retention and renewal while collaborating with teams to enhance client relationships and extract growth opport...
1 week ago
$120K - $150K *
Unlock potential by leading our engagement with U.S. federal agencies to drive growth in federal contracting, crafting winning proposals, and ensuring compliance within a dynamic team environment...
4 weeks ago
Business Unit Director – Connected Living / Digital Commerce
$159K - $287K *
Partner with us to lead a global customer business unit focused on connected living and digital commerce, driving financial performance and operational excellence across diverse industries while ensur...
Reposted 2 days ago
Customer Experience Program Manager
$107K - $161K *
Champion customer experience enhancement through strategic journey mapping and data-driven improvement plans, collaborating with cross-functional teams to optimize customer interactions and KPIs, ensu...
3 weeks ago
$130K - $180K *
Shape the future of global deal strategies by leading a high-impact team focused on streamlining sales processes, enhancing quote-to-cash efficiency, and driving continuous improvement in complex comm...
4 days ago
$120K - $180K *
Optimize your career with a leadership role driving integrated marketing strategies, enhancing revenue growth, and leading a high-performing team in a dynamic, sales-focused environment to achieve mea...
1 week ago
Director, GTM Portfolio Integration
$182K - $210K *
Seeking a strategic leader to drive integrated go-to-market initiatives across business lines, ensuring consistent client narratives and optimizing portfolio positioning for enterprise success and mar...
3 weeks ago
Lead Director, Identity and Access Management
$144K - $288K *
Deliver comprehensive IAM solutions by leading strategy, governance, and operations across a hybrid environment. Build high-performing teams, enforce compliance, and drive innovations that enhance sec...
2 weeks ago
Senior Director, Product Management
$218K - $401K *
Champion the future of CRM by shaping Slack as the AI-first conversational interface, driving product strategy across high-impact initiatives, balancing near-term needs with long-term vision, and lead...
2 days ago
Senior Director, Product Management
$218K - $365K *
Drive strategic vision and execution of Identity & Access Management products, ensuring customer trust through robust platform services and security. Collaborate with cross-functional teams to deliver...
1 week ago
Senior Director, Product Management
$218K - $365K *
Champion the Identity & Access Management portfolio by shaping product strategy, engaging with stakeholders, and guiding a diverse team to deliver security solutions that exceed customer expectations...
1 week ago
Senior Director, Product Management
$218K - $365K *
Lead the charge in defining strategic vision and execution for Identity & Access Management products, collaborating with key stakeholders to enhance security, availability, and compliance, all while f...
1 week ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.