Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Director - Client Growth Partner (IT Consulting / Manufacturing)
$150K - $180K *
Unlock significant growth opportunities by driving account expansion and strategic AI initiatives with executive stakeholders, fostering collaborative partnerships to achieve revenue goals and deliver...
6 days ago
Senior Director, Customer Engagement Strategy & Operations
$244K - $305K *
Pioneer innovative AI strategies that enhance healthcare professional engagement, drive business transformation, and create superior customer experiences in a dynamic, commercial environment. Lead cro...
2 weeks ago
Director, Customer Success Operations
$110K - $130K *
Elevate customer success operations by building a dynamic team and optimizing workflows. Leverage analytics to drive insights, design training programs, and ensure seamless collaboration across functi...
4 weeks ago
Director, Technical Experience
$150K - $180K *
Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...
2 weeks ago
$125K - $150K *
Unlock potential by creating impactful customer marketing strategies to drive retention, expansion, and adoption in a collaborative, data-driven environment that enhances customer engagement and drive...
4 days ago
$160K - $180K *
Shape the future of partner marketing by leading strategic initiatives that connect ecosystem partners with go-to-market teams, driving measurable growth and innovative campaigns across hyperscalers...
1 week ago
$280K - $290K *
Join a high-impact role driving customer retention and growth strategies across 2-3 portfolio companies. Utilize deep operational expertise to enhance customer success functions while diagnosing perfo...
1 week ago
Senior Director, Service Engagement Management
$201K - $302K *
Join a team that's driving the Service Engagement function, leading complex bid processes, and ensuring success through strong collaboration between Sales and delivery. Shape key opportunities and enh...
1 week ago
$150K - $180K *
Unlock potential by managing large energy client relationships and leading end-to-end solutions. Drive growth and satisfaction through strategic alignment and expert consultation in AI applications wh...
5 days ago
$150K - $180K *
Unlock your potential by leading key client engagements and driving transformative solutions in the Energy sector, while collaborating with teams to foster innovation and growth through strategic AI a...
5 days ago
$150K - $180K *
Optimize client relationships and drive growth by strategically managing a portfolio of accounts. Identify expansion opportunities and implement innovative solutions to enhance client success through...
6 days ago
Director of Product Management, Ecosystem
$230K - $255K *
Lead the strategy and development of innovative ecosystem solutions, harnessing APIs, SDKs, and integrations while mentoring a dynamic team. Collaborate with cross-functional partners to enhance produ...
2 weeks ago
DIRECTOR OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM)
$110K - $130K *
Lead the charge in enhancing customer relationships through strategic CRM initiatives, driving acquisition, retention, and lifetime value. Collaborate cross-functionally to optimize customer experienc...
1 week ago
Senior Director, Delivery (Telecom)
$150K - $180K *
Elevate our telecom delivery leadership by managing a multi-tower portfolio, fostering client relationships, and driving strategic initiatives. Utilize your telecom expertise to oversee complex projec...
3 weeks ago
Senior Director, Delivery (Telecom)
$150K - $180K *
Drive strategic delivery for a $55M+ telecom portfolio, leading modernization efforts and ensuring excellence across multiple engineering streams while fostering executive relationships for long-term...
Reposted 3 weeks ago
Senior Director, Delivery (Telecom)
$160K - $200K *
Champion strategic delivery excellence across multiple telecom initiatives, fostering high-quality outcomes while managing client relationships and operational risks. Drive innovation and growth in a...
3 weeks ago
Senior Director, Delivery (Telecom)
$160K - $200K *
Lead the charge in shaping strategic telecom client relationships while overseeing multi-tower delivery portfolios, driving innovation in systems engineering and operational excellence. Influence tech...
3 weeks ago
Senior Director, Delivery (Telecom)
$160K - $200K *
Empower telecommunication transformation as you lead multi-tower delivery portfolios, influence technology direction, and enhance client relationships. Shape strategic outcomes through robust operatio...
Reposted 3 weeks ago
Senior Director, Delivery (Telecom)
$160K - $200K *
Drive strategic delivery excellence across a $55M telecom portfolio, leading complex engineering programs while fostering client engagement and operational innovation. Elevate team performance and inf...
3 weeks ago
Senior Director, Delivery (Telecom)
$150K - $180K *
Engage as a strategic leader, directing a $55M+ telecom delivery portfolio while shaping technology direction and enhancing client relationships. Elevate operational excellence and drive innovation in...
3 weeks ago
Senior Director, Delivery (Telecom)
$160K - $200K *
Lead the charge in strategic delivery for a pivotal telecom account, managing a multimillion-dollar portfolio. Drive modernization efforts, foster executive relationships, and enhance operational exce...
3 weeks ago
Senior Director, Delivery (Telecom)
$160K - $200K *
Join a team that's shaping telecom delivery excellence. Lead a multi-tower portfolio, driving modernization and technology direction while collaborating with C-suite stakeholders for growth and strate...
3 weeks ago
Dir, CE/IMO Data Partnerships Lead (Customer Engagement/Integrated Marketing Organization)
$185K - $344K *
Lead strategic data partnerships to enhance collaboration and decision-making across commercial teams. Drive governance, compliance, and innovative data integration with a focus on maximizing value fr...
2 weeks ago
Director, Customer Loyalty and Retention
$229K - $267K *
Elevate customer experience by leading strategic retention and loyalty initiatives. Drive measurable impact through data-informed insights and foster a high-performing team, dedicated to enhancing sat...
1 week ago
$155K - $165K *
Optimize client relationships and operational excellence while leading strategic initiatives for a diverse banking account. Drive performance across multiple locations and ensure continuous improvemen...
1 week ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.