Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$181K - $304K *

Engage in a transformative role driving the narrative for enterprise AI. Lead strategic communications to convey complex technological innovations, guiding a team to produce impactful stories that sho...

Reposted yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$181K - $304K *

Shape the future of AI communication by crafting strategic narratives, leading impactful teams, and translating technology into compelling stories that drive business innovation and collaboration in a...

Reposted yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$199K - $274K *

Join a dynamic team as you lead omnichannel digital strategies for brand launches. You'll design impactful customer experiences using AI to enhance engagement across various channels, ensuring measura...

Reposted 5 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $200K *

Shape the future of client partnerships by leading account strategies, enhancing client relationships, and driving financial performance across complex Life Sciences portfolios. Innovate solutions to...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Champion account growth by engaging with senior leaders to drive strategic AI transformations and expand key partnerships, ensuring continuous value delivery and fostering deep client relationships ac...

5 days ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Lead cross-functional collaboration to enhance luxury customer fulfillment. Drive performance insights and operational efficiencies while ensuring service excellence and a seamless experience across a...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Join a dynamic team as you drive operational alignment and enhance the luxury customer experience through analytics, collaboration, and process improvement, while addressing complex fulfillment challe...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$130K - $180K *

Accelerate progress at key accounts by driving growth and strategic AI transformation through executive engagement and collaboration. Foster deep relationships to identify opportunities and ensure suc...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Transform the employee experience by leading strategic HR initiatives that empower a diverse workforce and drive engagement across the organization, fostering a culture of growth and sustainability wi...

5 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$250K - $275K *

Shape the future of our North American marketing strategy, leading a dynamic team to drive pipeline growth and brand presence across the region. Own the full marketing funnel and collaborate closely w...

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$100K - $130K *

Optimize outcomes by strategically leading the Co-Pilot platform, enhancing user adoption, and ensuring innovation. Bridge technical teams and stakeholders while driving ROI through program initiative...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Champion transformative user adoption and strategy for a leading tech platform. Drive innovative initiatives, maximize ROI, and ensure stakeholder alignment while providing invaluable leadership to en...

Reposted today

  •   5 - 7 years exp.  •   Technical Services

$100K - $130K *

Lead the charge in driving user adoption and strategic oversight for Co-Pilot. Collaborate with cross-functional teams, shape program initiatives, and enhance performance metrics while avoiding daily...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $130K *

Empower growth by leading a Customer Success team to enhance client satisfaction, retention, and revenue. Drive strategic initiatives, manage key relationships, and foster a culture of continuous impr...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $130K *

Engage in strategic leadership for Co-Pilot, driving user adoption and ensuring platform success while collaborating with technical teams and stakeholders to enhance overall organizational performance...

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $180K *

Unlock transformative marketing strategies as a senior leader, driving impactful client programs. Leverage data insights to design scalable solutions that align brand vision with local market executio...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $160K *

Drive strategic initiatives for global client partnerships, leading complex programs to achieve significant business outcomes. Collaborate cross-functionally to optimize resource deployment and ensure...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$100K - $130K *

Join a team that's focused on strategic client management and operational excellence. Lead partnerships, enhance client relationships, and drive outcomes to successfully deliver tailored solutions whi...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Champion a transformative end-user growth strategy in the construction sector. Lead a dedicated team to forge key relationships, drive engagement, and maximize market impact through innovative strateg...

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$120K - $150K *

Shape the future of product development for an innovative inventory intelligence platform. Lead a team to drive strategic vision, enhance AI features, and engage with dealers to deliver superior softw...

Toronto, ONIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$180K - $210K *

Drive sales excellence by building and scaling effective enablement programs that enhance productivity, boost revenue, and foster a dynamic coaching culture within a high-performing team...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Engineer user adoption strategies and enable seamless integration of our products, focusing on maximizing engagement through training, feedback, and data analysis, while fostering strong relationships...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Drive user adoption by leading strategic engagement and training initiatives, optimizing workflows, and managing feedback loops to ensure maximum product integration and value across teams...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$138K - $247K *

Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.