Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Senior Director, Product and Tech Comms
$181K - $304K *
Engage in a transformative role driving the narrative for enterprise AI. Lead strategic communications to convey complex technological innovations, guiding a team to produce impactful stories that sho...
Reposted yesterday
Senior Director, Product and Tech Comms
$181K - $304K *
Shape the future of AI communication by crafting strategic narratives, leading impactful teams, and translating technology into compelling stories that drive business innovation and collaboration in a...
Reposted yesterday
Director, US Omnichannel/Digital Engagement
$199K - $274K *
Join a dynamic team as you lead omnichannel digital strategies for brand launches. You'll design impactful customer experiences using AI to enhance engagement across various channels, ensuring measura...
Reposted 5 days ago
Senior Director, Client Partner
$150K - $200K *
Shape the future of client partnerships by leading account strategies, enhancing client relationships, and driving financial performance across complex Life Sciences portfolios. Innovate solutions to...
4 days ago
Director - Client Growth Partner (IT Consulting / Manufacturing)
$120K - $150K *
Champion account growth by engaging with senior leaders to drive strategic AI transformations and expand key partnerships, ensuring continuous value delivery and fostering deep client relationships ac...
5 days ago
$90K - $120K *
Lead cross-functional collaboration to enhance luxury customer fulfillment. Drive performance insights and operational efficiencies while ensuring service excellence and a seamless experience across a...
1 week ago
$90K - $120K *
Join a dynamic team as you drive operational alignment and enhance the luxury customer experience through analytics, collaboration, and process improvement, while addressing complex fulfillment challe...
1 week ago
Director - Client Growth Partner (IT Consulting/ Manufacturing)
$130K - $180K *
Accelerate progress at key accounts by driving growth and strategic AI transformation through executive engagement and collaboration. Foster deep relationships to identify opportunities and ensure suc...
5 days ago
$100K - $120K *
Transform the employee experience by leading strategic HR initiatives that empower a diverse workforce and drive engagement across the organization, fostering a culture of growth and sustainability wi...
5 days ago
$120K - $150K *
Accelerate customer satisfaction and service quality as the Director of Customer Service, leading operations, leveraging AI tools, and building high-performing teams in a dynamic, regulated compoundin...
Today
Sr. Director Marketing, North America
$250K - $275K *
Shape the future of our North American marketing strategy, leading a dynamic team to drive pipeline growth and brand presence across the region. Own the full marketing funnel and collaborate closely w...
1 week ago
$100K - $130K *
Optimize outcomes by strategically leading the Co-Pilot platform, enhancing user adoption, and ensuring innovation. Bridge technical teams and stakeholders while driving ROI through program initiative...
Reposted 6 days ago
$100K - $130K *
Champion transformative user adoption and strategy for a leading tech platform. Drive innovative initiatives, maximize ROI, and ensure stakeholder alignment while providing invaluable leadership to en...
Reposted today
$100K - $130K *
Lead the charge in driving user adoption and strategic oversight for Co-Pilot. Collaborate with cross-functional teams, shape program initiatives, and enhance performance metrics while avoiding daily...
Reposted 1 week ago
$100K - $130K *
Empower growth by leading a Customer Success team to enhance client satisfaction, retention, and revenue. Drive strategic initiatives, manage key relationships, and foster a culture of continuous impr...
3 weeks ago
$100K - $130K *
Engage in strategic leadership for Co-Pilot, driving user adoption and ensuring platform success while collaborating with technical teams and stakeholders to enhance overall organizational performance...
3 days ago
Sr. Director, Client Strategy & Engagement
$130K - $180K *
Unlock transformative marketing strategies as a senior leader, driving impactful client programs. Leverage data insights to design scalable solutions that align brand vision with local market executio...
3 weeks ago
$150K - $160K *
Drive strategic initiatives for global client partnerships, leading complex programs to achieve significant business outcomes. Collaborate cross-functionally to optimize resource deployment and ensure...
2 weeks ago
$120K - $150K *
Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...
1 week ago
$100K - $130K *
Join a team that's focused on strategic client management and operational excellence. Lead partnerships, enhance client relationships, and drive outcomes to successfully deliver tailored solutions whi...
Reposted 1 week ago
Director End User Engagement, Construction
$120K - $150K *
Champion a transformative end-user growth strategy in the construction sector. Lead a dedicated team to forge key relationships, drive engagement, and maximize market impact through innovative strateg...
3 weeks ago
Senior Director, Product Management
$120K - $150K *
Shape the future of product development for an innovative inventory intelligence platform. Lead a team to drive strategic vision, enhance AI features, and engage with dealers to deliver superior softw...
2 weeks ago
$180K - $210K *
Drive sales excellence by building and scaling effective enablement programs that enhance productivity, boost revenue, and foster a dynamic coaching culture within a high-performing team...
1 week ago
Director, Solutions Adoption and Enablement
$100K - $130K *
Engineer user adoption strategies and enable seamless integration of our products, focusing on maximizing engagement through training, feedback, and data analysis, while fostering strong relationships...
Reposted 3 days ago
Director, Solutions Adoption and Enablement
$100K - $130K *
Drive user adoption by leading strategic engagement and training initiatives, optimizing workflows, and managing feedback loops to ensure maximum product integration and value across teams...
Reposted today
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.