Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$150K - $250K *

Drive revenue growth by managing a portfolio of financial institutions, developing strategic marketing plans, nurturing client relationships, and executing the full sales cycle to uncover and seize ne...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$205K - $282K *

Advance your career by leading customer and business operations within a dynamic, high-growth audio technology environment. Drive process improvements, manage projects, and collaborate with cross-func...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$205K - $282K *

Lead customer and business operations for audio technology initiatives, focusing on contracting and implementation. Collaborate with cross-functional teams to ensure alignment and effective execution...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$238K - $433K *

Shape the future of corporate events by leading strategic planning and execution of high-impact advertising-focused events. Collaborate with cross-functional teams to deliver seamless guest experience...

1 week ago

  •   8 - 10 years exp.  •   Media

$205K - $282K *

Accelerate progress at the intersection of customer operations and business strategy, leading initiatives that drive growth and innovation in audio technology. Collaborate with teams to enhance custom...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$125K - $169K *

Lead the charge in enhancing customer success initiatives by driving engagement, optimizing processes, and fostering strong relationships. Collaborate with cross-functional teams to ensure exceptional...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$232K - $290K *

Drive complex enterprise sales initiatives by owning the end-to-end solution process. Collaborate with stakeholders, manage POCs, and shape deal strategies while building a scaling team. Make an impac...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Drive product innovation as you develop and execute strategies for donor management, marketing, and reporting tools, enhancing nonprofit effectiveness while collaborating cross-functionally to achieve...

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Transform the nonprofit sector by owning product strategy for CRM and marketing tools. Collaborate with design and engineering teams to enhance fundraising efficacy and donor engagement while driving...

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $145K *

Transform nonprofit outreach by leading product strategy for donor management, marketing, and reporting tools. Collaborate with cross-functional teams to bridge market needs with impactful technology...

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $145K *

Transform your career by leading impactful product management for donor management tools! Collaborate cross-functionally to enhance product strategy, drive adoption, and empower nonprofits through inn...

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$125K - $150K *

Unlock potential by leading product strategy for innovative CRM, marketing, and reporting tools. Collaborate cross-functionally to enhance nonprofit efficiency and drive meaningful outcomes, influenci...

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $145K *

Transform nonprofit capabilities by owning product strategy for donor management, marketing, and reporting tools. Collaborate across teams to enhance user experience and drive sustainable growth throu...

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Join a dynamic team as you drive product strategy and enhance donor management tools. Collaborate with design and engineering to support nonprofits in fulfilling their missions through effective softw...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$130K - $150K *

Champion the transformation of CRM capabilities from manual entry to an automated, insights-driven ecosystem, enhancing integration across data systems. Drive strategy and execution while managing dai...

Today

  •   5 - 7 years exp.  •   Consumer Technology

$125K - $140K *

Join a team that's at the forefront of innovative Email & SMS Marketing, leading client strategies, optimizing campaigns, and fostering team development, while driving insightful, data-driven decision...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $170K *

Transform the employee technology experience by leading a modern Digital Workplace team focused on proactive, AI-driven service solutions that enhance user satisfaction and operational efficiency...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Champion the development of a high-growth data solutions business, driving revenue, client engagement, and team leadership, while shaping product direction in a dynamic, fast-paced environment focused...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $175K *

Grow your career with a leading cinema marketing firm, building strong client relationships, selling integrated media programs, and driving innovative solutions for brands in a fast-paced, dynamic env...

2 days ago

  •   Less than 5 years exp.  •   Media

$145K - $175K *

Take ownership of market engagement operations, translating strategic priorities into actionable plans. Collaborate across teams, ensure accountability, and support business development to enhance org...

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$300K - $400K *

Take ownership of strategic advertising partnerships, driving revenue growth through innovative marketing programs and client engagement, leveraging diverse media platforms and creative solutions to m...

3 weeks ago

  •   5 - 7 years exp.  •   Media

$160K - $195K *

Lead the charge in transforming customer engagement through innovative Lifecycle Marketing strategies. Drive measurable growth by crafting personalized communications and leveraging AI, while collabor...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$160K - $195K *

Champion the customer journey by creating personalized Lifecycle marketing strategies that drive conversion and growth. Lead a team while collaborating across functions to implement AI-driven communic...

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$160K - $195K *

Pioneer a transformative Lifecycle marketing strategy to enhance customer engagement and conversion at all stages. Drive growth using data-driven insights and AI to create personalized experiences whi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$160K - $195K *

Lead the charge in transforming customer engagement by crafting and executing a comprehensive Lifecycle strategy, enhancing personalization through AI, and driving measurable growth initiatives across...

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.