Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$130K - $195K *

Lead talent acquisition strategies for an innovative health organization, enhancing recruitment processes and ensuring quality hires. Collaborate with executives to align hiring initiatives with organ...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Healthcare

$250K - $320K *

Join a team that's shaping the future of online video advertising by driving revenue, managing client relations, and collaborating across departments to meet ambitious sales targets in a dynamic and f...

1 week ago

  •   5 - 7 years exp.  •   Media

$80K - $125K *

Lead the charge in customer experience enhancement by leveraging data and insights to drive scalable support solutions. Collaborate with cross-functional teams to design strategies that ensure seamles...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$96K - $126K *

Champion the creation and implementation of omnichannel engagement strategies that drive personalized customer experiences, collaborating cross-functionally to enhance brand, medical, and business obj...

Oakville, ONIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$130K - $180K *

Lead impactful analytics initiatives by transforming data into strategic insights to drive marketing effectiveness, improve campaign performance, and shape innovative decision-making across diverse te...

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$140K - $175K *

Lead the charge in transforming product designs into scalable manufacturing solutions, managing outsourced production of high-quality components while building a high-performing engineering team to dr...

2 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$150K - $200K *

Shape the future of data-driven strategies by leading advisory engagements that transform how organizations leverage AI, analytics, and customer data to drive measurable business outcomes while mentor...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$142K - $171K *

Lead the charge in building a scalable enablement system that aligns GTM strategies with measurable revenue outcomes, empowering teams to excel through innovative training and reinforcement methodolog...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$130K - $180K *

Manage strategic partner relationships to drive revenue growth and enhance collaboration through co-sell opportunities, supporting a high-impact partner program within a B2B SaaS context...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$142K - $171K *

Drive measurable revenue success by leading GTM enablement efforts across teams, building innovative AI-native practices, and ensuring effective onboarding for customer-facing roles to enhance perform...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$142K - $171K *

Accelerate your career as you own the enablement systems for revenue teams. Lead initiatives that connect strategy to measurable revenue outcomes, enhancing onboarding, manager engagement, and AI-driv...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$155K - $258K *

Accelerate progress at a leading financial solutions firm by driving strategic initiatives across platforms. Collaborate with diverse teams to develop innovative products and drive sustainable growth...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$175K - $190K *

Drive growth by managing global agency partnerships, enhancing visibility, and unlocking revenue opportunities. Collaborate cross-functionally to structure deals and integrate with sales and marketing...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $130K *

Transform your career with a dynamic sales role focused on driving new logo acquisition and revenue growth in a complex cybersecurity environment, managing a full sales cycle while engaging with key s...

Toronto, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $180K *

Shape the Commercial Finance function by leading FP&A activities, analyzing financial data, and enhancing pricing strategies, all while collaborating with leadership to drive business success and impr...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $150K *

Elevate customer success by leading strategies that ensure value realization and retention. Build a high-performing team that collaborates across functions to enhance the post-sale experience for dive...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$100K - $130K *

Shape the future of Customer Success by leading a high-impact team to drive customer engagement, retention, and growth across diverse customer segments, ensuring our clients maximize the value of thei...

Ottawa, ONIn-Person

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Lead the charge in owning brand identity and video production, blending strategy and creativity. Manage a talented team and external agencies to deliver high-quality content that enhances Seekr's posi...

2 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$130K - $180K *

Oversee Seekr's brand and creative production, driving video strategy, managing teams, and collaborating with cross-functional partners to elevate visual storytelling and brand identity across all pla...

2 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$120K - $150K *

Drive high-impact CAPEX projects, overseeing multidisciplinary teams and managing a $250MM+ portfolio through all lifecycle phases, ensuring compliance and strategic alignment across engineering disci...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$90K - $120K *

Take ownership of enterprise accounts, driving client satisfaction and revenue. Leverage analytics and payment expertise to deliver strategies that enhance merchant partnerships and optimize opportuni...

1 month ago

  •   5 - 7 years exp.  •   Business Services

$130K - $160K *

Reimagine customer success by strategically managing post-launch health system accounts. Drive renewals and growth while building innovative processes and enhancing client engagement through data-driv...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$294K - $335K *

Join a dynamic team to drive innovative product solutions and enhance customer experiences. Lead cross-functional efforts focusing on human-centric, technology-driven, and transformational strategies...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$294K - $335K *

Innovate customer experiences by leading cross-functional teams to deliver impactful product solutions that drive growth and transformation in a dynamic environment focused on technology and business...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$220K - $250K *

Transform the financial services landscape by leading ecosystem strategies, fostering partnerships, and driving business growth. Collaborate globally with enterprise clients, technology partners, and...

Yesterday

  •   11 - 15 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.