Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$100K - $130K *

Join a team that drives exceptional customer experiences and enhances retention through proactive engagement and strategic leadership across all customer segments, fostering growth and delivering valu...

4 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$185K - $245K *

Shape strategic investment decisions to drive growth, enhance portfolio management, and maximize ROI through data-driven insights across functional teams, ensuring alignment with long-term business ob...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Lead the charge in optimizing contact center operations through strategic leadership and best practices. Inspire teams to achieve extraordinary results while ensuring compliance and driving client sat...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Business Services

$70K - $95K *

Lead the charge in community engagement and brand visibility by fostering relationships, coordinating events, and executing marketing initiatives that enhance patient experiences and strengthen brand...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$85K - $112K *

Empower customer success by providing tailored technical support, driving product adoption, and fostering strong customer relationships. Collaborate cross-functionally to address technical challenges...

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $112K *

Deliver exceptional support experiences by serving as the primary technical advocate for designated customers, managing technical needs while ensuring product adoption and fostering strong customer re...

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$85K - $125K *

Join a team that's dedicated to delivering exceptional technical support services, fostering relationships with high-level clients, and driving product adoption through effective communication and pro...

Yesterday

  •   Less than 5 years exp.  •   Consumer Technology

$85K - $112K *

Champion seamless support delivery as a trusted technical advocate, ensuring an exceptional experience by managing customer inquiries, collaborating with teams, and driving product engagement througho...

Yesterday

  •   Less than 5 years exp.  •   Consumer Technology

$209K - $314K *

Empower growth in the Global Water sector by leading digital solution strategies and innovative product development while managing a global team and driving impactful commercial strategies to enhance...

3 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$100K - $130K *

Accelerate your career as you lead the strategy and execution of a best-in-class digital platform that enhances customer experiences, improves operational efficiency, and drives business results acros...

Today

  •   8 - 10 years exp.  •   Information Technology

$140K - $160K *

Architect your future as you drive transformation consulting, generating new advisory opportunities, building executive relationships, and translating client needs into actionable strategies within a...

Toronto, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Business Services

$418K - $500K+*

Unlock potential by leading strategic account growth and driving revenue across high-value clients. This role combines executive engagement with global sales leadership to optimize market share and en...

US-AnywhereRemote

4 weeks ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$110K - $140K *

Engage with executive-level clients to drive strategic growth and build effective multi-channel plans. Oversee client relationships, ensure high-quality results, and lead teams to turn insights into a...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Business Services

$110K - $300K *

Unlock new opportunities by spearheading strategic account growth with Fortune 5000 brands. Drive revenue through innovative event solutions, building strong relationships while managing high-impact p...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$150K - $170K *

Transform strategic client partnerships in financial services by leading Salesforce modernization, AI initiatives, and digital applications. Drive account growth, maintain executive relationships, and...

Toronto, ONIn-Person

2 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$90K - $130K *

Take ownership of regional business development initiatives, driving sales and expanding client relationships within pharmaceutical and biotech sectors. Collaborate with teams to optimize strategies a...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$130K - $180K *

Accelerate progress at federal partners within the U.S. Public Sector by driving strategic engagements that boost revenue growth and enhance bidding efficiency on key contracts, collaborating with div...

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$110K *

Champion a transformative digital engagement strategy that enhances customer experience and retention, utilizing data-driven insights to create impactful, personalized interactions across all touchpoi...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $150K *

Partner with us to drive market expansion and new revenue opportunities. As a key player in shaping growth strategies, you will prospect, engage, and close deals in underdeveloped segments, collaborat...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$130K - $180K *

Elevate your career by leading a high-performing enterprise sales team focused on acquiring new clients in a complex environment. Drive strategic planning and relationship building while cultivating a...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$195K - $313K *

Transform the future of end-user technology by leading innovative engineering initiatives that enhance user experience, drive productivity, and support strategic goals while managing enterprise-wide s...

Reposted today

  •   11 - 15 years exp.  •   Enterprise Technology

$130K - $180K *

Innovate your career by leading the structuring and execution of complex agreements across Connected Solutions, partnering with sales to ensure optimal deal closure while maintaining risk standards an...

Yesterday

  •   8 - 10 years exp.  •   Media

$130K - $180K *

Join a team that's driving commercial execution and optimizing complex agreement structures. Leverage your expertise in deal structuring, contract negotiation, and operational alignment to enable rapi...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$144K - $270K *

Grow a high-performance sales team, drive client relationships, and achieve quota targets while fostering a positive environment. This hands-on role involves direct involvement in sales processes and...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Unlock your potential by managing key partner relationships in the CTV and programmatic advertising landscape, driving revenue growth through strategic initiatives and collaboration while fostering an...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.