Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Director, Executive Communications & Global Engagement
$174K - $286K *
Drive executive communications and global engagement to enhance operational effectiveness and foster a collaborative culture. Oversee key initiatives aligning communications to strategic objectives wh...
Reposted 2 weeks ago
Director, Contact Center - Bank
$132K - $179K *
Lead and innovate within the contact center, driving operational excellence and strategic alignment to enhance customer experience, team engagement, and service delivery across a dynamic financial ser...
1 week ago
$150K - $180K *
Lead the charge in driving sales success by owning the full cycle from pipeline development to closing enterprise deals, collaborating closely with founders to refine strategies while expanding relati...
3 weeks ago
$150K - $180K *
Lead the charge in driving sales success within the enterprise sector. Own the complete sales cycle, engage with high-profile clients, and collaborate with founders to refine strategies that drive gro...
3 weeks ago
Senior Manager, Customer Support
$95K - $115K *
Transform customer support dynamics by leading a high-performing team dedicated to operational excellence and exceptional service, ensuring a seamless 401(k) administration experience for all users wh...
1 week ago
Director, Experience (Product Management)
$150K - $180K *
Transform financial services by leading large-scale banking initiatives and integrating modern technologies. Use domain expertise in core banking and payment systems to drive impactful digital transfo...
Today
$150K - $180K *
Lead product marketing strategy and execution, driving growth in data-driven solutions across media and entertainment, from market insights to product launches, ensuring alignment with sales and custo...
5 days ago
Director of CX Strategy and Portfolio Management
$150K - $180K *
Shape the future of Customer Experience by driving strategic initiatives across the organization. Lead product innovation, technical program delivery, and cross-functional alignment to create an excep...
3 weeks ago
Sr. Client Partner (UCAN - FinServ & Travel)
$320K - $440K *
Join a team that's dedicated to driving strategic advertising solutions for Fortune 500 clients. Leverage your expertise to build valuable partnerships and influence industry trends while spearheading...
2 weeks ago
Director, Business Development
$150K - $180K *
Drive success by leveraging your business acumen and industry relationships to secure new accounts and foster long-term partnerships. Utilize strategic insights to navigate complex sales cycles and de...
Reposted 2 weeks ago
$130K - $160K *
Shape the future of agency partnerships by building and leading the implementation engine for technology adoption. Drive process improvements, training, and technical support for successful implementa...
1 week ago
$125K - $150K *
Lead the development of implementation strategies for agency onboarding, ensuring seamless integration and adoption of technology solutions while fostering team growth and collaboration across departm...
1 week ago
Associate Director, Technology Enablement
$110K - $130K *
Join a team that's driving innovative technology solutions in healthcare. As a key facilitator, you'll manage multi-faceted projects, ensuring seamless collaboration and delivery, while enhancing pati...
2 weeks ago
Director, Customer Success Enablement
$110K - $130K *
Drive customer success by crafting frameworks and playbooks that enhance CS processes and behavior. Collaborate across functions to embed lasting solutions that ensure customer satisfaction and operat...
2 weeks ago
Service & Engagement Executive Team Leader
$64K - $128K *
Grow your career with a leadership role that champions exceptional guest service, drives store sales, and fosters team development. This dynamic position empowers you to inspire a culture of engagemen...
1 week ago
$170K - $190K *
Lead the charge in fostering dynamic relationships with strategic healthcare partners. This role requires navigating complex client ecosystems, influencing decisions, and driving collaborative innovat...
3 weeks ago
Senior Director, Marketing Strategy
$185K - $195K *
Architect integrated marketing strategies to enhance brand identity, drive growth, and forge meaningful audience connections across channels. Collaborate with cross-functional teams to deliver impactf...
3 weeks ago
$135K - $155K *
Lead and inspire teams to drive innovative marketing strategies in healthcare, ensuring client satisfaction and operational excellence while building strong client relationships in a fast-paced and ev...
1 week ago
$110K - $130K *
Lead the charge in creating a top-tier global supply chain organization focused on low-volume, intricate automotive components. Drive performance and quality for customer satisfaction while cultivatin...
2 days ago
$175K - $210K *
Champion strategic product vision, drive market expansion, and lead cross-functional initiatives to capitalize on growth opportunities in technology solutions across data centers and adjacent sectors...
1 week ago
$78K - $106K *
Drive client engagement strategies, foster senior relationships and ensure client value through tailored solutions, all while leading onboarding efforts and managing renewals for a strategic portfolio...
4 days ago
Senior Director, Strategic Insights
$170K - $195K *
Engage with diverse stakeholders to lead strategic insights initiatives that drive growth. Translate complex data into actionable recommendations, fostering collaboration across teams to champion cust...
3 weeks ago
Manager of Strategic Client Alignment
$80K - $95K *
Unlock potential by leading strategic health plan partnerships, ensuring operational excellence, and delivering measurable outcomes in client success for integrated healthcare services...
5 days ago
$125K - $150K *
Unlock potential by cultivating strong client relationships, driving sales strategy, and fostering collaboration among teams to ensure tailored solutions meet client needs, while effectively managing...
Reposted 2 weeks ago
Director, Marketing Planning & Operations
$142K - $150K *
Join a team that drives marketing excellence through strategic leadership and operational optimization. Oversee MarCom's execution and technology integration while enhancing workflow efficiency across...
3 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.