Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$174K - $286K *

Drive executive communications and global engagement to enhance operational effectiveness and foster a collaborative culture. Oversee key initiatives aligning communications to strategic objectives wh...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$132K - $179K *

Lead and innovate within the contact center, driving operational excellence and strategic alignment to enhance customer experience, team engagement, and service delivery across a dynamic financial ser...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $180K *

Lead the charge in driving sales success by owning the full cycle from pipeline development to closing enterprise deals, collaborating closely with founders to refine strategies while expanding relati...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Lead the charge in driving sales success within the enterprise sector. Own the complete sales cycle, engage with high-profile clients, and collaborate with founders to refine strategies that drive gro...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Transform customer support dynamics by leading a high-performing team dedicated to operational excellence and exceptional service, ensuring a seamless 401(k) administration experience for all users wh...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Transform financial services by leading large-scale banking initiatives and integrating modern technologies. Use domain expertise in core banking and payment systems to drive impactful digital transfo...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $180K *

Lead product marketing strategy and execution, driving growth in data-driven solutions across media and entertainment, from market insights to product launches, ensuring alignment with sales and custo...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Media

$150K - $180K *

Shape the future of Customer Experience by driving strategic initiatives across the organization. Lead product innovation, technical program delivery, and cross-functional alignment to create an excep...

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$320K - $440K *

Join a team that's dedicated to driving strategic advertising solutions for Fortune 500 clients. Leverage your expertise to build valuable partnerships and influence industry trends while spearheading...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Drive success by leveraging your business acumen and industry relationships to secure new accounts and foster long-term partnerships. Utilize strategic insights to navigate complex sales cycles and de...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $160K *

Shape the future of agency partnerships by building and leading the implementation engine for technology adoption. Drive process improvements, training, and technical support for successful implementa...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Lead the development of implementation strategies for agency onboarding, ensuring seamless integration and adoption of technology solutions while fostering team growth and collaboration across departm...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's driving innovative technology solutions in healthcare. As a key facilitator, you'll manage multi-faceted projects, ensuring seamless collaboration and delivery, while enhancing pati...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Drive customer success by crafting frameworks and playbooks that enhance CS processes and behavior. Collaborate across functions to embed lasting solutions that ensure customer satisfaction and operat...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$64K - $128K *

Grow your career with a leadership role that champions exceptional guest service, drives store sales, and fosters team development. This dynamic position empowers you to inspire a culture of engagemen...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$170K - $190K *

Lead the charge in fostering dynamic relationships with strategic healthcare partners. This role requires navigating complex client ecosystems, influencing decisions, and driving collaborative innovat...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$185K - $195K *

Architect integrated marketing strategies to enhance brand identity, drive growth, and forge meaningful audience connections across channels. Collaborate with cross-functional teams to deliver impactf...

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$135K - $155K *

Lead and inspire teams to drive innovative marketing strategies in healthcare, ensuring client satisfaction and operational excellence while building strong client relationships in a fast-paced and ev...

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Lead the charge in creating a top-tier global supply chain organization focused on low-volume, intricate automotive components. Drive performance and quality for customer satisfaction while cultivatin...

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$175K - $210K *

Champion strategic product vision, drive market expansion, and lead cross-functional initiatives to capitalize on growth opportunities in technology solutions across data centers and adjacent sectors...

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$78K - $106K *

Drive client engagement strategies, foster senior relationships and ensure client value through tailored solutions, all while leading onboarding efforts and managing renewals for a strategic portfolio...

4 days ago

  •   Less than 5 years exp.  •   Business Services

$170K - $195K *

Engage with diverse stakeholders to lead strategic insights initiatives that drive growth. Translate complex data into actionable recommendations, fostering collaboration across teams to champion cust...

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$80K - $95K *

Unlock potential by leading strategic health plan partnerships, ensuring operational excellence, and delivering measurable outcomes in client success for integrated healthcare services...

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Unlock potential by cultivating strong client relationships, driving sales strategy, and fostering collaboration among teams to ensure tailored solutions meet client needs, while effectively managing...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$142K - $150K *

Join a team that drives marketing excellence through strategic leadership and operational optimization. Oversee MarCom's execution and technology integration while enhancing workflow efficiency across...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.