Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Senior Director, Client Media Solutions
$140K - $180K *
Tackle media strategy and planning for healthcare clients. Lead a team, innovate omnichannel solutions, and drive measurable outcomes. Partner with stakeholders to elevate audience-first approaches an...
3 weeks ago
$120K - $145K *
Accelerate progress at the forefront of interactive marketing by leading strategic initiatives, nurturing client relationships, managing campaign development, and driving results through effective col...
1 week ago
$110K - $130K *
Drive strategic client relationships and lead interactive marketing initiatives. Collaborate with teams to deliver impactful solutions, manage budgets, and ensure client satisfaction while fostering b...
1 week ago
Director, Customer Implementations
$125K - $150K *
Join a team that empowers global implementation excellence by leading a dedicated team responsible for complex enterprise initiatives, enhancing customer value, and driving project success in a dynami...
2 weeks ago
Director, Lodging Partner Acquisition
$164K - $205K *
Unlock potential by spearheading new lodging supply partnerships, sourcing and closing agreements that enhance our platform’s offerings across diverse booking channels, ensuring successful activation...
2 weeks ago
$150K - $180K *
Seek to innovate product engineering for a transportation management software portfolio. Lead teams, set technical direction, and collaborate with product teams to enhance customer experience and driv...
Today
$140K - $150K *
Lead the charge in driving regional performance and profitability by hiring, developing, and motivating teams. Create strategic plans, assess team strengths, and implement effective communication to a...
1 week ago
Director, Client Partner - Meta
$275K - $320K *
Transform relationships with Meta by driving AI training data business growth. Own a $10M portfolio while managing client engagements and expanding into consumer and frontier AI sectors to enhance del...
Reposted 2 weeks ago
$198K - $283K *
Empower and elevate our account management strategy to maximize retention and drive growth. Spearhead team performance, implement best practices, and analyze data to unlock insights, fostering strong...
Reposted 3 weeks ago
Director of Customer Enablement
$125K - $150K *
Transform the customer journey by leading implementation, onboarding, and engagement initiatives that drive sustained platform adoption. Collaborate cross-functionally to optimize user experience and...
Reposted 3 weeks ago
Director of Customer Enablement
$120K - $145K *
Transform customer experience by leading a cross-divisional team, driving insightful research, and developing multi-year growth strategies to boost engagement and value across digital platforms...
6 days ago
Director of Customer Enablement
$120K - $145K *
Empower your career by leading a cross-divisional Customer Experience team, driving insights and strategies to enhance customer growth and digital adoption. Build roadmaps for sustained engagement and...
6 days ago
Senior Email Marketing Manager
$88K - $105K *
Transform client Email and SMS strategies into high-impact campaigns that drive measurable growth. Collaborate with teams to optimize customer journeys, improve performance, and enhance overall engage...
2 weeks ago
$170K - $200K *
Join us to lead product management efforts, shaping strategies that drive civic tech innovation. Oversee a talented team, collaborate cross-functionally, and prioritize initiatives, enhancing user eng...
2 days ago
Director, Marketing Planning and Operations
$137K - $252K *
Join a team that's reshaping marketing planning and operations. As a key leader, you will drive strategic alignment, enhance budget management, and streamline cross-functional workflows. Influence ini...
1 week ago
Director, Client Partner - Meta
$275K - $320K *
Inspire growth by managing and expanding a multimillion-dollar client account, fostering strategic relationships in AI data services. Engage with diverse teams within Meta to drive innovation and oper...
Reposted 2 weeks ago
Director of Account Management
$110K - $130K *
Champion the creation of a dynamic Account Management department, leading a team to ensure exceptional client retention and growth through strategic oversight and effective coaching across a diverse c...
Today
$100K - $115K *
Champion client success by leading technical project management and ensuring seamless communication, operational integrity, and strategic recruitment, while driving impactful solutions that enhance re...
1 week ago
$100K - $115K *
Pioneer client success by leading technical project execution and fostering operational excellence. Oversee communications, manage financials, and drive strategic recruitment to ensure project deliver...
1 week ago
$100K - $115K *
Deliver impactful project management and client communications to enhance operational effectiveness. Lead cross-functional teams and manage recruitment strategies while ensuring high-quality, timely d...
1 week ago
$100K - $115K *
Lead the charge in client communications and project management for technical initiatives, ensuring operational alignment and strategic solutions that enhance success and deliver value across multiple...
1 week ago
$100K - $115K *
Lead client success by managing technical project execution, communications, and financial oversight while collaborating with cross-functional teams to ensure high-quality deliverables and operational...
1 week ago
Director, Executive Communications & Global Engagement
$174K - $286K *
Drive executive communications and global engagement to enhance operational effectiveness and foster a collaborative culture. Oversee key initiatives aligning communications to strategic objectives wh...
Reposted 2 weeks ago
Director, Contact Center - Bank
$132K - $179K *
Lead and innovate within the contact center, driving operational excellence and strategic alignment to enhance customer experience, team engagement, and service delivery across a dynamic financial ser...
1 week ago
$150K - $180K *
Lead the charge in driving sales success by owning the full cycle from pipeline development to closing enterprise deals, collaborating closely with founders to refine strategies while expanding relati...
3 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.