Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$130K - $180K *

Partner with us to drive digital product leadership and strategy across consumer and small business banking, focusing on growth, funnel optimization, and early relationship engagement through effectiv...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$155K - $185K *

Enhance customer experience by leading a dynamic support team across multiple functions, managing partnerships, budgets, and driving quality improvements through data-driven insights and strategic col...

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Unlock potential by leading client engagements, managing teams, and delivering strategic insights in political and commercial affairs across Europe and Eurasia. Drive collaboration and ensure timely p...

2 days ago

  •   8 - 10 years exp.  •   Business Services

$156K - $173K *

Advance customer lifecycle marketing initiatives by leveraging data to enhance strategies across retail, driving growth, retention, and loyalty in a fast-paced environment. Collaborate with teams to p...

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$120K - $150K *

Optimize client engagement strategies by leveraging industry insights to drive sales growth across diverse B2B channels. Partner with internal teams to enhance customer relationships, achieving target...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Accelerate progress at a leading tech company by driving sales initiatives, managing client relationships, and generating new business. Collaborate closely with teams to achieve sales objectives and e...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Deliver exceptional sales results by driving pipeline growth through effective prospecting and client engagement while collaborating with internal teams to exceed targets in the iPaaS and technology s...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Lead the charge in driving sales growth through effective collaboration with internal teams to expand client opportunities, achieve sales targets, and enhance relationships with key decision-makers in...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Bring your expertise to drive sales growth in a dynamic technology environment. Collaborate with internal teams and engage C-level clients to achieve targets, while leveraging modern sales tools in a...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Join a team that's driving sales growth in iPaaS solutions through strategic engagement and relationship-building with stakeholders across multiple sectors. Achieve targets by identifying new clients...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$165K - $230K *

Unlock product marketing success by crafting compelling narratives, executing go-to-market strategies, and driving cross-functional collaboration to enhance market positioning of innovative SaaS solut...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Empower operational excellence in People Operations by leading a global team to innovate payroll, benefits, and compliance strategies while embracing AI and automation for enhanced employee experience...

3 days ago

  •   8 - 10 years exp.  •   Business Services

$130K - $160K *

Architect a comprehensive integration strategy, overseeing the design and governance of enterprise-wide data transfers and API frameworks to ensure secure, scalable, and reliable connectivity across a...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$107K - $160K *

Shape the future of organizational change by leading transformational initiatives that modernize processes, enhance user experiences, and drive measurable outcomes through effective communication and...

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$206K - $235K *

Lead the charge in operational excellence for a client-facing support team, enhancing service delivery and relationship management for enterprise partners while driving a culture of high performance a...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$187K - $213K *

Transform client support operations by leading a dedicated management team to deliver exceptional service and guidance for enterprise partners. Drive innovation and operational excellence while enhanc...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$135K - $155K *

Lead advanced customer analytics initiatives, providing strategic insights and fostering client relationships. Drive analytics delivery excellence with distributed teams while identifying growth oppor...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$130K - $180K *

Shape the future of external communications by driving integrated strategies for Comcast's Connectivity portfolio, enhancing brand narrative and reputation through impactful storytelling and stakehold...

Reposted today

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$179K - $225K *

Elevate our corporate narrative by leading product marketing strategies that blend technical innovation with compelling storytelling. Drive market positioning, pricing strategies, and cross-functional...

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$220K - $270K *

Unlock potential by leading marketing operations to drive process optimization and cross-functional alignment. Collaborate with teams to enhance efficiency through data-driven strategies and AI innova...

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$175K - $190K *

Join a team that's redefining content marketing through strategic storytelling and collaboration. You will drive impactful initiatives, build authority, and integrate content with business goals to en...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Business Services

$100K - $130K *

Join a team that drives exceptional customer experiences and enhances retention through proactive engagement and strategic leadership across all customer segments, fostering growth and delivering valu...

4 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$185K - $245K *

Shape strategic investment decisions to drive growth, enhance portfolio management, and maximize ROI through data-driven insights across functional teams, ensuring alignment with long-term business ob...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Lead the charge in optimizing contact center operations through strategic leadership and best practices. Inspire teams to achieve extraordinary results while ensuring compliance and driving client sat...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Business Services

$70K - $95K *

Lead the charge in community engagement and brand visibility by fostering relationships, coordinating events, and executing marketing initiatives that enhance patient experiences and strengthen brand...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.