Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Sr. Director, Consumer Servicing Operations
$174K - $230K *
Grow your career by leading global consumer servicing operations, ensuring exceptional customer experiences through multiple channels, and driving performance across a distributed team of agents to me...
3 days ago
Sr. Director, Consumer Servicing Operations
$174K - $230K *
Shape the future of customer operations by leading a global team to enhance service delivery, drive innovation, and achieve operational excellence across multiple channels in a dynamic environment...
3 days ago
$120K - $150K *
Pioneer AI-driven enterprise planning solutions by managing key customer engagements. Leverage data insights and stakeholder collaboration to transform complex business challenges into impactful strat...
1 week ago
$120K - $150K *
Drive customer success by leading AI-enabled implementations, structuring complex challenges into viable solutions, and managing cross-functional teams to accelerate value realization for strategic en...
1 week ago
$90K - $130K *
Innovate customer engagement strategies by managing AI-driven implementations that transform complex business challenges into scalable solutions, ensuring value realization and fostering cross-functio...
1 week ago
Director, Data Engineering - Customer Success Score
$197K - $313K *
Shape the future of data engineering by leading teams, setting architectural direction, and driving platform strategies for advanced, AI-driven product experiences at an enterprise scale...
2 weeks ago
$138K - $175K *
Bring your expertise to lead creative strategies, integrated campaigns, and AI-driven solutions, elevating brand potential while guiding a talented team to deliver exceptional results and cultural rel...
6 days ago
$70K - $95K *
Oversee project delivery and coordinate field operations to meet client expectations, ensuring profitability and fostering strong partnerships with developers. Collaborate with teams to maintain produ...
Reposted yesterday
Service & Engagement Executive Team Leader
$64K - $128K *
Manage guest service excellence by leading a dedicated team focused on enhancing the shopping experience while driving store sales and profitability through effective workforce planning and engagement...
6 days ago
$120K - $150K *
Drive security excellence across distribution and digital commerce, leading critical functions in architecture, product security, and assurance. Champion risk management while fostering operational ef...
1 week ago
$130K - $180K *
Shape your career by leading security strategies that drive growth in a complex distribution and digital commerce environment, ensuring robust protection and seamless integration across multiple platf...
1 week ago
$130K - $180K *
Advance security services by defining and executing impactful strategies, leading cross-functional teams, and embedding risk management into digital and distribution operations while promoting operati...
1 week ago
$120K - $160K *
Join us to elevate security across a complex digital and distribution landscape, driving enterprise protection, product integrity, and assurance through strategic leadership and innovative solutions i...
1 week ago
Director, Global Demand Generation
$175K - $245K *
Join us to lead a data-driven global team focused on innovative demand generation strategies. Drive growth by maximizing the effectiveness of our marketing efforts and budget across multiple regions a...
Yesterday
$140K - $160K *
Unlock potential by driving revenue growth in the Pharma & OTC space through strategic sales, client relationship management, and innovative digital solutions. Lead and expand partnerships while ident...
1 week ago
$120K - $150K *
Join our team to shape a data-driven culture, leading analytics initiatives and empowering decision-making. Collaborate with senior leaders, and drive enterprise-wide insights and reporting solutions...
3 weeks ago
Manager, Customer Experience - Contact Center
$75K - $95K *
Join a team that's dedicated to enhancing customer satisfaction through superior support and cross-functional collaboration. Drive initiatives that improve customer experience and loyalty while managi...
Reposted yesterday
Sales Director - Communication Design & Delivery
$145K - $233K *
Lead growth of our print and mail solutions by fostering strategic accounts, executing market strategies, and orchestrating complex sales cycles—all while shaping impactful customer communications and...
Yesterday
$175K - $225K *
Lead and enhance technology alliance initiatives, managing partner relationships and integrations. Drive co-marketing strategies and collaboration with cross-functional teams to support business goals...
6 days ago
Director of Sales (Technology Delivery)
$160K - $180K *
Lead the charge in driving revenue and client engagement for technology delivery. Collaborate closely with technical teams to shape solutions and ensure project success within integration and engineer...
Yesterday
$130K - $180K *
Deliver impactful product leadership for a unified platform driving client and producer interactions through innovative technology and AI-powered solutions. Lead a team to enhance product quality whil...
1 week ago
Head of Brand & Communications
$120K - $180K *
Lead and elevate brand perception by crafting clear narratives, visual identity, and customer advocacy strategies. Drive brand clarity across channels while supporting product marketing and sales coll...
Reposted 3 weeks ago
$90K - $130K *
Champion a vibrant People function in this hands-on role focusing on HR operations, compliance, and employee engagement within a high-growth technology environment. Lead initiatives that drive structu...
1 week ago
Associate Director - Client Growth Partner (IT Consulting/Manufacturing)
$120K - $150K *
Drive account growth by expanding strategic partnerships and delivering AI solutions. Collaborate with CXOs to achieve significant revenue targets and establish your presence as an essential partner i...
3 days ago
Director, Client Management and Growth
$120K - $150K *
Join a team dedicated to driving client success and growth by leading strategic initiatives, enhancing client relationships, and ensuring exceptional revenue retention through effective management and...
1 week ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.