Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$95K - $115K *

Champion the customer experience by managing complex accounts for top life sciences firms. Drive strategic initiatives, lead cross-functional teams, and enhance customer satisfaction through data-driv...

6 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$95K - $115K *

Drive success as a customer engagement leader. Own key accounts, manage cross-functional teams, and enhance client outcomes with strategic insights across the customer lifecycle in a fast-paced, colla...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$74K - $119K *

Optimize project outcomes as you manage small to medium-sized initiatives. Collaborate across teams, navigate risks, and ensure timely delivery of quality solutions while enhancing communication and s...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Business Services

$160K - $200K *

Unlock the potential of enterprise sales as you cultivate senior client relationships, drive strategic expansion, and embed innovative solutions at the C-suite level to fuel long-term growth and trans...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Energy & Utilities

$170K - $180K *

Transform operational performance by leveraging data analysis and insights, driving service delivery improvements, and collaborating across teams to ensure exemplary outcomes for airline customers in...

Today

  •   5 - 7 years exp.  •   Food & Beverages

$170K - $180K *

Elevate operational performance by utilizing data analytics and managing KPI outcomes to drive service delivery improvements for an airline customer across North America. Collaborate with internal and...

Today

  •   5 - 7 years exp.  •   Transportation

$170K - $180K *

Transform operational performance by driving analytics and improvement strategies to enhance service delivery for key airline customers in North America, ensuring alignment and collaboration across va...

Today

  •   5 - 7 years exp.  •   Transportation

$120K - $145K *

Transform customer interactions by optimizing sales processes and driving operational excellence. Collaborate cross-functionally to enhance efficiency, compliance, and data-driven decisions within the...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$200K - $250K *

Accelerate growth as a strategic leader in B2B telehealth, owning the commercial engine for new business acquisition, customer retention, and revenue operations, while driving scalable commercializati...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $135K *

Champion customer success by leading a high-performing team to enhance customer engagement, optimize product adoption, and drive value realization for strategic accounts, ensuring a collaborative, res...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $135K *

Lead the charge in enhancing customer success for our largest accounts. Oversee a team dedicated to driving product value through strategic engagement and metrics-driven initiatives. Cultivate trusted...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Lead the execution of complex software implementations, ensuring effective client delivery through direct engagement, cross-functional coordination, and comprehensive risk management. Drive operationa...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $160K *

Transform customer success by overseeing strategic projects and building strong stakeholder relationships. Lead teams to deliver exceptional service and utilize data-driven insights to enhance talent...

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $195K *

Lead the charge in enhancing customer success for enterprise clients, driving impactful outcomes and operational excellence. Build and mentor a high-performing team, delivering value through strategic...

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $195K *

Champion customer success by leading a team to drive enterprise value through expert onboarding, strategic governance, and data-driven insights, ensuring strong relationships with key stakeholders whi...

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $155K *

Drive impactful employee engagement through strategic initiatives that foster culture, belonging, and communication. Lead diverse teams to enhance the overall employee experience and implement inclusi...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$160K - $287K *

Lead the charge in shaping technology product strategy for a Specialty Business Unit, managing end-to-end delivery and building a high-performing team while aligning product goals with overall enterpr...

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $209K *

Optimize Adobe delivery for a global enterprise with a complex content ecosystem, ensuring measurable business outcomes while maintaining strong client relationships and leading cross-functional teams...

1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Join a team that's dedicated to driving digital growth strategies for high-value clients. As a key executive advisor, you'll enhance client relationships and lead lifecycle planning while collaboratin...

Toronto, ONIn-Person

Reposted 5 days ago

  •   5 - 7 years exp.  •   Business Services

$250K - $300K *

Champion the engagement strategy for enterprise clients, managing relationships from acquisition through growth, and driving consultative solutions with a focus on technology transformations using Sal...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$400K - $450K *

Accelerate progress at a leading AI workflow company by leading and developing a high-performing enterprise sales team, driving complex sales processes, and exceeding strategic sales targets across No...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$400K - $450K *

Lead and inspire a high-performing sales team to engage F500 executives, driving complex sales cycles and fostering deep relationships to maximize revenue growth in the enterprise sector...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $140K *

Lead strategic client relationships by developing integrated multi-channel plans. Elevate stakeholder engagement through actionable insights and measurable outcomes while fostering team growth and mai...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Business Services

$150K - $170K *

Pioneer strategic client partnerships by leading multi-channel planning, optimizing performance metrics, and driving measurable results. Cultivate relationships and foster teamwork to deliver exceptio...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $170K *

Engage with executive-level clients to shape data-driven strategies and foster growth. Lead integrated multi-channel initiatives, ensuring measurable outcomes while cultivating trust and alignment wit...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.