Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$130K - $180K *

Join a team that's enhancing productivity and driving innovation by leveraging AI-driven solutions for managed services. Collaborate across functions to design, implement, and support applications, op...

US-AnywhereRemote

4 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $180K *

Engage with major retailers by driving revenue growth in North America. Establish strategic partnerships, manage sales strategies, and ensure alignment across functions to enhance retail media operati...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$120K - $150K *

Lead the charge in maximizing sales revenues through strategic oversight of enterprise communications and mentoring a dynamic sales team to achieve corporate targets consistently...

Yesterday

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$150K - $200K *

Build and lead customer and trust operations from the ground up, redefining support and safety processes in an AI-native environment while collaborating cross-functionally to enhance community engagem...

2 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$130K - $180K *

Lead the charge in innovative customer and trust operations, building a world-class function that enhances user experience, trust, and safety, while driving collaboration across teams to translate cus...

2 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$100K - $130K *

Join a team that's committed to delivering exceptional client experiences by driving strategic initiatives, overseeing program operations, and building lasting client relationships while cultivating t...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $130K *

Inspire exceptional client experiences by leading program excellence and enhancing team performance. Drive strategic initiatives while building strong relationships with clients, ensuring seamless ser...

1 month ago

  •   5 - 7 years exp.  •   Healthcare

$240K - $270K *

Develop high-value partnerships as a leader in client management. Drive growth by leveraging data insights and strategic guidance, while collaborating cross-functionally to optimize client outcomes an...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$150K - $200K *

Empower your career by building and leading world-class customer and trust operations at an innovative AI-driven music platform, enhancing the user experience and ensuring customer safety and satisfac...

2 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$130K - $180K *

Transform customer trust operations by building a top-tier support and community function that leverages data and AI to enhance experiences and strengthen client relations across platforms...

2 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$130K - $186K *

Lead the charge in delivering exceptional service to clients while driving revenue growth, managing complex contracts, and cultivating strong relationships in the healthcare insurance industry. This s...

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$146K - $326K *

Lead and build innovative digital product strategies across teams to enhance customer engagement in retail lending, overseeing initiatives from concept to execution while ensuring alignment with stake...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$146K - $326K *

Partner with us to lead a dynamic team in transforming customer engagement across digital platforms, driving innovation, enhancing user experiences, and achieving strategic objectives in a rapidly evo...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $150K *

Join as a sales leader to drive regional growth, build customer partnerships, and expand market presence in the ingredients industry while achieving revenue targets and delivering high-value solutions...

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$130K - $180K *

Empower customer engagement across diagnostics & genomics. Lead the strategic orchestration of service excellence, ensuring seamless interactions throughout the post-sales lifecycle while driving grow...

3 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$100K - $130K *

Drive supply chain excellence by optimizing processes, leading a team, and fostering supplier relationships to enhance inventory performance, meet customer needs, and ensure financial goals are met wi...

Today

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$130K - $180K *

Join a dynamic sales team as you identify and capture new market opportunities, develop strategies, and drive growth. Collaborate across functions to exceed revenue goals and expand market presence th...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$138K - $207K *

Join us to drive impactful change through innovative AI solutions, collaborating with teams to implement strategies that enhance learning and knowledge access. Your expertise will be vital in managing...

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$138K - $207K *

Champion transformative customer engagements by driving successful software implementations, aligning solutions to strategic goals, and enabling impactful adoption across enterprise accounts...

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $180K *

Lead the charge in delivering AI-driven managed services solutions that optimize processes, enhance productivity, and create value. Collaborate cross-functionally to innovate and implement scalable ap...

4 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$174K - $230K *

Grow your career by leading global consumer servicing operations, ensuring exceptional customer experiences through multiple channels, and driving performance across a distributed team of agents to me...

Burlington, NLIn-Person

2 days ago

  •   11 - 15 years exp.  •   Consumer Technology

$174K - $230K *

Shape the future of customer operations by leading a global team to enhance service delivery, drive innovation, and achieve operational excellence across multiple channels in a dynamic environment...

Burlington, ONIn-Person

2 days ago

  •   11 - 15 years exp.  •   Business Services

$120K - $150K *

Pioneer AI-driven enterprise planning solutions by managing key customer engagements. Leverage data insights and stakeholder collaboration to transform complex business challenges into impactful strat...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $150K *

Drive customer success by leading AI-enabled implementations, structuring complex challenges into viable solutions, and managing cross-functional teams to accelerate value realization for strategic en...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Innovate customer engagement strategies by managing AI-driven implementations that transform complex business challenges into scalable solutions, ensuring value realization and fostering cross-functio...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.