Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$138K - $207K *

Champion transformative customer engagements by driving successful software implementations, aligning solutions to strategic goals, and enabling impactful adoption across enterprise accounts...

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$170K - $210K *

Lead a high-performing team to design and develop innovative SaaS solutions, leveraging Agile principles to maximize efficiency. Collaborate with cross-functional partners to drive impactful product o...

Reposted 4 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$174K - $230K *

Grow your career by leading global consumer servicing operations, ensuring exceptional customer experiences through multiple channels, and driving performance across a distributed team of agents to me...

Burlington, NLIn-Person

4 days ago

  •   11 - 15 years exp.  •   Consumer Technology

$174K - $230K *

Shape the future of customer operations by leading a global team to enhance service delivery, drive innovation, and achieve operational excellence across multiple channels in a dynamic environment...

Burlington, ONIn-Person

4 days ago

  •   11 - 15 years exp.  •   Business Services

$197K - $344K *

Engineer innovative data platforms and lead multi-team engineering initiatives to shape AI-driven product experiences. Drive strategic architecture and governance while cultivating a high-performance...

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $150K *

Pioneer AI-driven enterprise planning solutions by managing key customer engagements. Leverage data insights and stakeholder collaboration to transform complex business challenges into impactful strat...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $150K *

Drive customer success by leading AI-enabled implementations, structuring complex challenges into viable solutions, and managing cross-functional teams to accelerate value realization for strategic en...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Innovate customer engagement strategies by managing AI-driven implementations that transform complex business challenges into scalable solutions, ensuring value realization and fostering cross-functio...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$138K - $175K *

Bring your expertise to lead creative strategies, integrated campaigns, and AI-driven solutions, elevating brand potential while guiding a talented team to deliver exceptional results and cultural rel...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Media

$70K - $95K *

Oversee project delivery and coordinate field operations to meet client expectations, ensuring profitability and fostering strong partnerships with developers. Collaborate with teams to maintain produ...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$64K - $128K *

Manage guest service excellence by leading a dedicated team focused on enhancing the shopping experience while driving store sales and profitability through effective workforce planning and engagement...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$120K - $150K *

Drive security excellence across distribution and digital commerce, leading critical functions in architecture, product security, and assurance. Champion risk management while fostering operational ef...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Shape your career by leading security strategies that drive growth in a complex distribution and digital commerce environment, ensuring robust protection and seamless integration across multiple platf...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $180K *

Advance security services by defining and executing impactful strategies, leading cross-functional teams, and embedding risk management into digital and distribution operations while promoting operati...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $160K *

Join us to elevate security across a complex digital and distribution landscape, driving enterprise protection, product integrity, and assurance through strategic leadership and innovative solutions i...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$175K - $245K *

Join us to lead a data-driven global team focused on innovative demand generation strategies. Drive growth by maximizing the effectiveness of our marketing efforts and budget across multiple regions a...

2 days ago

  •   11 - 15 years exp.  •   Business Services

$140K - $160K *

Unlock potential by driving revenue growth in the Pharma & OTC space through strategic sales, client relationship management, and innovative digital solutions. Lead and expand partnerships while ident...

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Join our team to shape a data-driven culture, leading analytics initiatives and empowering decision-making. Collaborate with senior leaders, and drive enterprise-wide insights and reporting solutions...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Join a team that's dedicated to enhancing customer satisfaction through superior support and cross-functional collaboration. Drive initiatives that improve customer experience and loyalty while managi...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Business Services

$145K - $233K *

Lead growth of our print and mail solutions by fostering strategic accounts, executing market strategies, and orchestrating complex sales cycles—all while shaping impactful customer communications and...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$175K - $225K *

Lead and enhance technology alliance initiatives, managing partner relationships and integrations. Drive co-marketing strategies and collaboration with cross-functional teams to support business goals...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $180K *

Lead the charge in driving revenue and client engagement for technology delivery. Collaborate closely with technical teams to shape solutions and ensure project success within integration and engineer...

Toronto, ONIn-Person

2 days ago

  •   8 - 10 years exp.  •   Technical Services

$112K - $168K *

Elevate your career by driving customer engagement and adoption in healthcare. Collaborate with diverse teams to enhance innovations, ensuring clients maximize our digital technologies and thrive in a...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $180K *

Deliver impactful product leadership for a unified platform driving client and producer interactions through innovative technology and AI-powered solutions. Lead a team to enhance product quality whil...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Drive growth by identifying, developing, and leading capture efforts for new business opportunities. Collaborate with cross-functional teams to meet revenue goals and foster strategic relationships wi...

Reposted today

  •   11 - 15 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.