Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Customer Engagement Manager (West Coast)
$95K - $115K *
Champion the customer experience by managing complex accounts for top life sciences firms. Drive strategic initiatives, lead cross-functional teams, and enhance customer satisfaction through data-driv...
6 days ago
Customer Engagement Manager (West Coast)
$95K - $115K *
Drive success as a customer engagement leader. Own key accounts, manage cross-functional teams, and enhance client outcomes with strategic insights across the customer lifecycle in a fast-paced, colla...
6 days ago
$74K - $119K *
Optimize project outcomes as you manage small to medium-sized initiatives. Collaborate across teams, navigate risks, and ensure timely delivery of quality solutions while enhancing communication and s...
Reposted 2 days ago
$160K - $200K *
Unlock the potential of enterprise sales as you cultivate senior client relationships, drive strategic expansion, and embed innovative solutions at the C-suite level to fuel long-term growth and trans...
2 weeks ago
$170K - $180K *
Transform operational performance by leveraging data analysis and insights, driving service delivery improvements, and collaborating across teams to ensure exemplary outcomes for airline customers in...
Today
$170K - $180K *
Elevate operational performance by utilizing data analytics and managing KPI outcomes to drive service delivery improvements for an airline customer across North America. Collaborate with internal and...
Today
$170K - $180K *
Transform operational performance by driving analytics and improvement strategies to enhance service delivery for key airline customers in North America, ensuring alignment and collaboration across va...
Today
$120K - $145K *
Transform customer interactions by optimizing sales processes and driving operational excellence. Collaborate cross-functionally to enhance efficiency, compliance, and data-driven decisions within the...
1 week ago
$200K - $250K *
Accelerate growth as a strategic leader in B2B telehealth, owning the commercial engine for new business acquisition, customer retention, and revenue operations, while driving scalable commercializati...
2 weeks ago
$120K - $135K *
Champion customer success by leading a high-performing team to enhance customer engagement, optimize product adoption, and drive value realization for strategic accounts, ensuring a collaborative, res...
Reposted 1 week ago
$120K - $135K *
Lead the charge in enhancing customer success for our largest accounts. Oversee a team dedicated to driving product value through strategic engagement and metrics-driven initiatives. Cultivate trusted...
Reposted 1 week ago
Executive Director of Client Delivery
$150K - $180K *
Lead the execution of complex software implementations, ensuring effective client delivery through direct engagement, cross-functional coordination, and comprehensive risk management. Drive operationa...
2 weeks ago
$135K - $160K *
Transform customer success by overseeing strategic projects and building strong stakeholder relationships. Lead teams to deliver exceptional service and utilize data-driven insights to enhance talent...
6 days ago
$150K - $195K *
Lead the charge in enhancing customer success for enterprise clients, driving impactful outcomes and operational excellence. Build and mentor a high-performing team, delivering value through strategic...
6 days ago
$150K - $195K *
Champion customer success by leading a team to drive enterprise value through expert onboarding, strategic governance, and data-driven insights, ensuring strong relationships with key stakeholders whi...
6 days ago
$120K - $155K *
Drive impactful employee engagement through strategic initiatives that foster culture, belonging, and communication. Lead diverse teams to enhance the overall employee experience and implement inclusi...
1 week ago
Director, Group Product Management (Technical)
$160K - $287K *
Lead the charge in shaping technology product strategy for a Specialty Business Unit, managing end-to-end delivery and building a high-performing team while aligning product goals with overall enterpr...
4 days ago
Director, Adobe Client Delivery Lead
$150K - $209K *
Optimize Adobe delivery for a global enterprise with a complex content ecosystem, ensuring measurable business outcomes while maintaining strong client relationships and leading cross-functional teams...
1 week ago
$100K - $120K *
Join a team that's dedicated to driving digital growth strategies for high-value clients. As a key executive advisor, you'll enhance client relationships and lead lifecycle planning while collaboratin...
Reposted 5 days ago
$250K - $300K *
Champion the engagement strategy for enterprise clients, managing relationships from acquisition through growth, and driving consultative solutions with a focus on technology transformations using Sal...
2 weeks ago
$400K - $450K *
Accelerate progress at a leading AI workflow company by leading and developing a high-performing enterprise sales team, driving complex sales processes, and exceeding strategic sales targets across No...
Reposted 2 weeks ago
$400K - $450K *
Lead and inspire a high-performing sales team to engage F500 executives, driving complex sales cycles and fostering deep relationships to maximize revenue growth in the enterprise sector...
2 weeks ago
$125K - $140K *
Lead strategic client relationships by developing integrated multi-channel plans. Elevate stakeholder engagement through actionable insights and measurable outcomes while fostering team growth and mai...
5 days ago
$150K - $170K *
Pioneer strategic client partnerships by leading multi-channel planning, optimizing performance metrics, and driving measurable results. Cultivate relationships and foster teamwork to deliver exceptio...
2 weeks ago
$150K - $170K *
Engage with executive-level clients to shape data-driven strategies and foster growth. Lead integrated multi-channel initiatives, ensuring measurable outcomes while cultivating trust and alignment wit...
2 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.