Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Director, Account Management Lead
$240K - $270K *
Develop high-value partnerships as a leader in client management. Drive growth by leveraging data insights and strategic guidance, while collaborating cross-functionally to optimize client outcomes an...
1 week ago
Senior Director, Customer & Trust Operations
$150K - $200K *
Empower your career by building and leading world-class customer and trust operations at an innovative AI-driven music platform, enhancing the user experience and ensuring customer safety and satisfac...
2 weeks ago
Senior Director, Customer & Trust Operations
$130K - $180K *
Transform customer trust operations by building a top-tier support and community function that leverages data and AI to enhance experiences and strengthen client relations across platforms...
2 weeks ago
Senior Director, Program Management
$130K - $186K *
Lead the charge in delivering exceptional service to clients while driving revenue growth, managing complex contracts, and cultivating strong relationships in the healthcare insurance industry. This s...
2 days ago
$100K - $150K *
Join as a sales leader to drive regional growth, build customer partnerships, and expand market presence in the ingredients industry while achieving revenue targets and delivering high-value solutions...
1 week ago
$130K - $180K *
Empower customer engagement across diagnostics & genomics. Lead the strategic orchestration of service excellence, ensuring seamless interactions throughout the post-sales lifecycle while driving grow...
3 weeks ago
$100K - $130K *
Drive supply chain excellence by optimizing processes, leading a team, and fostering supplier relationships to enhance inventory performance, meet customer needs, and ensure financial goals are met wi...
Yesterday
Sales Director - Growth & New Business (NAL / ODS)
$130K - $180K *
Join a dynamic sales team as you identify and capture new market opportunities, develop strategies, and drive growth. Collaborate across functions to exceed revenue goals and expand market presence th...
2 days ago
$138K - $207K *
Join us to drive impactful change through innovative AI solutions, collaborating with teams to implement strategies that enhance learning and knowledge access. Your expertise will be vital in managing...
2 days ago
$138K - $207K *
Champion transformative customer engagements by driving successful software implementations, aligning solutions to strategic goals, and enabling impactful adoption across enterprise accounts...
2 days ago
Director, Technology Solutions
$130K - $180K *
Lead the charge in delivering AI-driven managed services solutions that optimize processes, enhance productivity, and create value. Collaborate cross-functionally to innovate and implement scalable ap...
4 weeks ago
Sr. Director, Consumer Servicing Operations
$174K - $230K *
Grow your career by leading global consumer servicing operations, ensuring exceptional customer experiences through multiple channels, and driving performance across a distributed team of agents to me...
3 days ago
Sr. Director, Consumer Servicing Operations
$174K - $230K *
Shape the future of customer operations by leading a global team to enhance service delivery, drive innovation, and achieve operational excellence across multiple channels in a dynamic environment...
3 days ago
$120K - $150K *
Pioneer AI-driven enterprise planning solutions by managing key customer engagements. Leverage data insights and stakeholder collaboration to transform complex business challenges into impactful strat...
1 week ago
$120K - $150K *
Drive customer success by leading AI-enabled implementations, structuring complex challenges into viable solutions, and managing cross-functional teams to accelerate value realization for strategic en...
1 week ago
$90K - $130K *
Innovate customer engagement strategies by managing AI-driven implementations that transform complex business challenges into scalable solutions, ensuring value realization and fostering cross-functio...
1 week ago
Director, Data Engineering - Customer Success Score
$197K - $313K *
Shape the future of data engineering by leading teams, setting architectural direction, and driving platform strategies for advanced, AI-driven product experiences at an enterprise scale...
2 weeks ago
$138K - $175K *
Bring your expertise to lead creative strategies, integrated campaigns, and AI-driven solutions, elevating brand potential while guiding a talented team to deliver exceptional results and cultural rel...
5 days ago
$70K - $95K *
Oversee project delivery and coordinate field operations to meet client expectations, ensuring profitability and fostering strong partnerships with developers. Collaborate with teams to maintain produ...
Reposted today
Service & Engagement Executive Team Leader
$64K - $128K *
Manage guest service excellence by leading a dedicated team focused on enhancing the shopping experience while driving store sales and profitability through effective workforce planning and engagement...
5 days ago
$120K - $150K *
Drive security excellence across distribution and digital commerce, leading critical functions in architecture, product security, and assurance. Champion risk management while fostering operational ef...
1 week ago
$130K - $180K *
Shape your career by leading security strategies that drive growth in a complex distribution and digital commerce environment, ensuring robust protection and seamless integration across multiple platf...
1 week ago
$130K - $180K *
Advance security services by defining and executing impactful strategies, leading cross-functional teams, and embedding risk management into digital and distribution operations while promoting operati...
1 week ago
$120K - $160K *
Join us to elevate security across a complex digital and distribution landscape, driving enterprise protection, product integrity, and assurance through strategic leadership and innovative solutions i...
1 week ago
Director, Global Demand Generation
$175K - $245K *
Join us to lead a data-driven global team focused on innovative demand generation strategies. Drive growth by maximizing the effectiveness of our marketing efforts and budget across multiple regions a...
Yesterday
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.