Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Customer Technical Support Lab Supervisor - 2277
$99K - $165K *
Take ownership of the Austin CTS test lab, leading a team to execute customer qualifications, manage test infrastructure, and ensure timely reporting of qualification statuses while driving process im...
Reposted 6 days ago
SharePoint Administrator -- 100% On-site
$80K - $95K *
Manage and optimize the SharePoint environment, ensuring seamless functionality and user accessibility while maintaining security and performance aligned with organizational goals...
2 weeks ago
$95K - $115K *
Transform complex data into actionable insights by analyzing user needs and enhancing systems. Collaborate with cross-functional teams to optimize workflows and implement innovative solutions in a dyn...
Yesterday
$120K - $145K *
Unlock potential by driving customer success through hands-on deployment and integration of AI solutions. Collaborate closely with clients to ensure effective implementation, adoption, and sustained u...
2 weeks ago
$120K - $145K *
Engage with customers to implement and optimize AI solutions, ensuring production readiness and driving adoption. Collaborate closely with technical teams to enhance user experience and deliver measur...
2 weeks ago
Solutions Engineer - Enterprise
$160K - $260K *
Seeking a Solutions Engineer to design tailored infrastructure solutions, engage with clients, and enhance sales strategies across Data Center, Cloud, and Security sectors. Collaborate with teams to d...
Today
$88K - $110K *
Lead the charge in developing and managing comprehensive training programs for Manufacturing and Operations teams, ensuring alignment with business goals and regulatory standards while promoting a cul...
2 days ago
IT Service Delivery Manager (Hybrid Office Schedule)
$106K - $176K *
Join a team that's dedicated to enhancing IT service delivery while managing a dynamic support team. Drive operational excellence, resolve technical issues, and foster strong relationships with end us...
6 days ago
$95K - $115K *
Join a dynamic team to optimize enterprise Linux systems, ensuring high availability and security across diverse environments. Leverage your expertise in cloud infrastructure and automation to enhance...
2 days ago
System Administrator (Internal IT)
$80K - $95K *
Lead the charge in optimizing and securing our IT platforms, ensuring seamless integration across departments. This hands-on role requires expertise in Microsoft 365, Azure, and various business appli...
2 weeks ago
$95K - $115K *
Unlock potential by managing IT systems and infrastructure, ensuring optimal performance, and leading application deployments. Collaborate with teams to design secure, scalable environments while main...
2 weeks ago
Network Installation Technician
$80K - $90K *
Lead the charge in network installations, ensuring compliance with MSC and ABS standards while providing technical support and troubleshooting for system implementations and upgrades across a global f...
1 week ago
$87K - $99K *
Empower clinical teams by leading the biomedical equipment program across multiple sites. Oversee technicians, ensure compliance, and deliver high-quality service through maintenance, repair, and educ...
4 days ago
HPC DevOps & Software Integration Engineer
$110K - $130K *
Drive innovation in high-performance computing by delivering secure software deployments, automating infrastructure, and resolving complex technical challenges. Collaborate with teams to enhance relia...
2 weeks ago
$95K - $110K *
Drive the evolution of IT support by enhancing employee technology experiences, managing vendor relationships, and implementing scalable solutions that ensure seamless operations and security across t...
1 week ago
$80K - $120K *
Join a dynamic team as an IT Systems Administrator, providing essential support and administration for user systems and infrastructure. Engage in troubleshooting, maintenance, and security efforts to...
5 days ago
$155K - $237K *
Join a dynamic team as a technical liaison, driving ADAS and autonomous driving solutions. Engage with customers, lead technical discussions, and ensure successful product deployment while collaborati...
2 weeks ago
Lead Engineer I, System & Infrastructure Administrator (Red Hat Linux & Solaris)
$100K - $120K *
Reimagine enterprise systems management by leading the administration of UNIX/Linux environments, optimizing performance, and ensuring security across diverse platforms while providing 24/7 support an...
2 weeks ago
$110K - $130K *
Innovate scalable solutions on the ServiceNow platform, collaborating with cross-functional teams to enhance Customer Service Management and Financial Services Operations, ensuring high-quality, maint...
1 week ago
$100K - $120K *
Develop and implement scalable ServiceNow solutions, focusing on CSM or FSO. Collaborate with stakeholders to translate requirements into technical solutions, ensuring high-quality, maintainable appli...
1 week ago
$110K - $130K *
Join us to design and implement scalable ServiceNow solutions, collaborating with cross-functional teams to enhance customer service and financial operations. Leverage your expertise to deliver high-q...
1 week ago
$108K - $130K *
Empower the development of scalable ServiceNow solutions, collaborating with cross-functional teams to deliver high-quality applications. Utilize your expertise in CSM or FSO to enhance workflows and...
1 week ago
$108K - $130K *
Empower your career by designing and implementing scalable ServiceNow solutions. Collaborate with cross-functional teams to enhance customer service and financial operations, ensuring high-quality app...
1 week ago
$120K - $145K *
Contribute to the development of scalable ServiceNow solutions, focusing on Customer Service Management or Financial Services Operations. Collaborate with cross-functional teams to translate business...
1 week ago
$108K - $130K *
Lead the charge in designing and implementing scalable ServiceNow solutions, collaborating with cross-functional teams to deliver high-quality applications that meet business needs and adhere to best...
1 week ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.