Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
System/Network Administrator Level 2
$80K - $95K *
Elevate your career by supporting IT systems management and operations. Engage in problem resolution and performance enhancements across various platforms, ensuring reliability and efficiency within o...
Reposted 2 days ago
Sr. Server Operating System Engineer - TS/SCI
$110K - $130K *
Lead the design and integration of enterprise server architectures, ensuring optimal performance and security across Windows and Linux environments while collaborating with cross-functional teams to m...
2 weeks ago
$95K - $115K *
Empower enterprise customers through expert support, incident management, and strategic collaboration, ensuring system stability and compliance while driving operational excellence and continuous impr...
Reposted 3 weeks ago
$80K - $95K *
Elevate your career by driving reliability and maintenance programs for cutting-edge robotics. Collaborate cross-functionally to analyze failures, develop preventative strategies, and ensure optimal f...
6 days ago
System Development Engineer I, Enterprise Productivity
$99K - $160K *
Join a team that's dedicated to enhancing system reliability and efficiency. You'll design, automate, and troubleshoot systems, ensuring operational excellence while collaborating with peers to improv...
2 weeks ago
Commercial & Business Services Deployment Engineer
$78K - $117K *
Manage the end-to-end coordination of network engineering projects, ensuring seamless deployment and integration of Commercial Edge Gateway and Cell Backhaul MSC systems across national and regional i...
1 week ago
Systems Administrator/Hardware Technician
$80K - $95K *
Support and maintain IT systems and specialized hardware for U.S. State Department passport operations. Collaborate with teams to troubleshoot, install, and ensure optimal performance of desktop and s...
5 days ago
Sr. Unified Comms Engineer - Federal Customer
$120K - $145K *
Empower mission success by engineering and enhancing unified communications platforms, ensuring seamless voice and collaboration for secure operations. Drive troubleshooting, support implementation, a...
Reposted 1 week ago
IT Deployment Manager Southfield MI
$80K - $95K *
Lead the charge in managing deployment projects, ensuring timely execution and quality delivery while fostering strong client relationships and team collaboration across multiple locations...
6 days ago
$110K - $130K *
Optimize server production operations by leading testing and validation efforts. Collaborate with cross-functional teams to ensure high-quality output and process efficiency, aligning with global manu...
3 weeks ago
Manager, Desktop Support & Student Technology Centers
$110K - $130K *
Join a team that's dedicated to enhancing technology services for our university community. Oversee Desktop Support and Student Technology Centers, ensuring exceptional service and operational excelle...
1 week ago
Critical Environment Technician Manager (Night Shift)
$75K - $167K *
Elevate operational excellence by managing critical environments, ensuring safety, and leading teams in high-stakes settings. Drive performance through coaching, oversight, and hands-on expertise in m...
Yesterday
$110K - $130K *
Lead large-scale firmware projects, ensuring timely delivery and quality. Collaborate across teams, manage risks, and provide updates to senior leadership while driving execution in a dynamic environm...
3 weeks ago
$110K - $130K *
Champion security compliance initiatives across firmware development, driving cross-functional collaboration and ensuring adherence to regulatory standards while managing complex projects from incepti...
3 weeks ago
Field Service Engineer/Test Engineer
$86K *
Drive the future of aerospace by providing hands-on testing and validation for advanced systems. Collaborate with cross-functional teams to ensure high-quality performance and reliability in mission-c...
Today
IT Systems Operations Engineer
$98K - $154K *
Unlock potential by providing critical support for Linux and Windows systems. Take ownership of troubleshooting, repairs, and documentation while collaborating with engineering teams to enhance operat...
1 week ago
$110K - $130K *
Drive impactful data management and systems analysis to enhance operational efficiency. Collaborate with stakeholders to develop automated tools and dashboards, ensuring data integrity and supporting...
1 week ago
$110K - $130K *
Lead the charge in optimizing enterprise-level systems and networks, ensuring stability and performance across multiple locations while enhancing user experience through effective training and automat...
5 days ago
Principal Software Deployment Engineer
$110K - $130K *
Transform customer success by leading software deployments and ensuring seamless post-sale experiences. Drive high-performance teams, establish best practices, and enhance user adoption through effect...
Yesterday
$80K - $95K *
Lead the charge in modernizing and securing infrastructure platforms, ensuring optimal performance and compliance. Collaborate with cross-functional teams to maintain reliable systems and support stra...
1 week ago
$138K - $145K *
Play a key role in enhancing enterprise systems while ensuring high availability, performance, and security. Collaborate with teams and stakeholders to implement effective solutions that drive moderni...
Reposted 2 days ago
DevOps Engineer (Hybrid) - 30701
$91K - $115K *
Join our dynamic team as a DevOps Engineer, where you'll implement cloud infrastructure, automate deployment processes, and ensure the reliability and scalability of services in a hybrid environment...
6 days ago
Microsoft 365 Productivity Platform Engineer (Systems Engineer)
$97K - $156K *
Lead the charge in enhancing Microsoft 365 productivity platforms, ensuring security and continuous improvement. Collaborate across teams to manage identity and collaboration systems, driving operatio...
2 weeks ago
Infrastructure and Operations Engineer
$90K - $110K *
The Infrastructure and Operations Engineer will provide engineering support for the design, installation, operation, and troubleshooting of various network systems, including Storage Area Networks (SA...
Reposted 3 weeks ago
$125K - $165K *
Lead and innovate IT Support operations, shaping user experiences and team culture while managing Microsoft 365 and identity platforms. Drive strategic initiatives, optimize processes, and ensure serv...
1 week ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.