Director, Technical Support Jobs

Take ownership of a global technical support team, driving innovation and efficiency through AI-enhanced workflows. Lead technical escalation processes, collaborate across departments, and optimize se...

Lead and transform the product support function with a focus on AI integration, team development, and operational excellence, ensuring a customer-first approach while achieving strategic, scalable sol...

Champion a high-impact technical support team, driving automation and AI tools for improved resolution workflows. Lead strategic initiatives while overseeing operational excellence, partnering cross-f...

Lead the charge in managing a global B2B technical support team, ensuring top-tier service delivery and operational excellence while enhancing customer experiences across diverse teams and functions...

Transform customer support by leading a global B2B team, enhancing service delivery, and driving operational improvements to foster a seamless customer experience across various channels and regions...

Champion customer success by onboarding new users, configuring sensor hardware, and ensuring seamless deployments while collaborating with support teams to troubleshoot and optimize solutions in a dyn...

Unlock potential by leading the Technical Support function's strategic vision, innovating processes, and driving AI transformation to enhance service delivery and customer satisfaction while achieving...

Advance operations by solving technical challenges with conveyor and boarding bridge systems. Drive efficiency with effective training, collaboration, and hands-on support across multiple locations wh...

Lead the Americas Technical Operations, ensuring high-performance, compliant operations while driving strategies that align with global objectives and enhance operational metrics across the region...

Drive the Americas Technical Operations, ensuring reliability and compliance while leading cross-functional teams to deliver on global objectives and enhance operational strategies within a dynamic en...

Provide your expertise to enhance technical support operations and drive customer success through effective troubleshooting, implementation, and engagement across teams and systems, ensuring seamless...

Accelerate transformation by leading complex ServiceNow solution design and architecture. Collaborate with executives to define strategy and ensure delivery excellence across diverse engagements while...

Inspire a high-performance software engineering team, overseeing full delivery cycles, while ensuring quality, security, and alignment with business objectives. Drive continuous improvement and collab...

Join a dynamic team to lead product support operations, empowering specialists to deliver exceptional customer experiences while driving continuous improvement and efficiency across support systems an...

Drive cybersecurity excellence by leading a team to optimize risk management, enhance technology delivery, and establish innovative security protocols that align with agency standards and industry bes...

Join a team that shapes training curricula and develops key operational scenarios. Support job analysis and enhance training execution for advanced system courses, leveraging deep expertise in militar...

Accelerate progress at a global scale by leading technical support initiatives, enhancing equipment reliability, and providing strategic oversight in the engineering domain while ensuring exceptional...

Shape the future of technical leadership by enhancing training, support, and compliance across North America, positioning the organization as a top contender in automatic doors and commercial entrance...

Lead national technical training and support initiatives, optimize digital workflows, and position the company as an industry leader in automatic doors. Collaborate with teams to enhance customer serv...

Drive high-impact CAPEX projects, overseeing multidisciplinary teams and managing a $250MM+ portfolio through all lifecycle phases, ensuring compliance and strategic alignment across engineering disci...

Lead the charge in enhancing customer support operations, driving team performance, and implementing scalable systems to optimize the customer experience. Foster collaboration across departments to st...

Champion customer satisfaction by leading a high-performing support team, enhancing operational efficiencies, and collaborating with cross-functional partners to drive metrics-based improvements while...

Transform production operations by leading a high-speed, multi-SKU environment, ensuring safety, quality, and customer satisfaction while optimizing processes and fostering team development...

Join a team that's dedicated to delivering top-notch technical support for automated systems. Engage with customers to solve complex issues, enhance system performance, and ensure seamless operations...

Grow your career with a hands-on management role overseeing end-user support operations, enhancing service delivery, and coordinating teams to ensure an exceptional support experience across diverse l...