Customer Success Manager Jobs in Framingham, MA

Join a team that's reimagining customer support with an AI-first, data-driven approach. Oversee a dynamic team and manage support operations, ensuring high-quality user experiences while scaling effic...

Transform client relationships and optimize service delivery while leading a dynamic team. Drive strategic initiatives in alternative investments, ensuring compliance and satisfaction across diverse f...

Lead the enhancement of client relationships, ensuring superior service delivery and compliance in financial services. Utilize expertise in alternative investments to support clients, foster team coll...

Shape the future of client partnerships by leading account strategies, enhancing client relationships, and driving financial performance across complex Life Sciences portfolios. Innovate solutions to...

Unlock potential by driving partner success in urban transportation, fostering strong relationships, delivering actionable insights, and optimizing services to enhance community mobility and achieve c...

Partner with us to drive strategic relationships and enhance partner success in healthcare. Own critical collaborations, deliver insights, and ensure growth while aligning internal teams to meet opera...

Drive the successful implementation of client-facing projects through effective project management, collaboration with GSI partners, and adherence to best practices, ensuring alignment with scope, bud...

Join a team that's dedicated to driving strategic account growth through consultative sales and relationship management in a fully remote environment, ensuring client satisfaction and revenue expansio...

Transform customer engagements by partnering with sales to showcase technical solutions, delivering impactful presentations, and resolving challenges—fostering innovation and collaboration across team...

Drive customer success excellence by leading a high-performing team focused on retention, growth, and strategic initiatives in a fast-paced, high-growth SaaS environment. Cultivate relationships that...

Transform the client service experience for Beauty & Wellbeing, ensuring on-time delivery and high-quality support. Collaborate cross-functionally to drive client success and optimize service executio...

Champion operational excellence by leading the product support team. Ensure outstanding service delivery, streamline support processes, and advocate for customer needs while collaborating with enginee...

Drive customer engagement and retention through innovative marketing strategies, optimizing lifecycle campaigns across various channels. Collaborate with teams to enhance customer experiences and boos...

Join a dynamic marketing team to drive customer growth and retention through strategic lifecycle campaigns. Collaborate with cross-functional teams to optimize customer interactions and enhance engage...

Join a team that's driving successful project delivery for clients. Lead diverse teams in managing the end-to-end execution of customer projects while ensuring stakeholder satisfaction and proactive r...

Transform your career by leading a dynamic team of consultants to deliver outstanding implementations and advisory services. Drive operational excellence, elevate customer experiences, and foster inno...

Explore a pivotal role in customer success, driving post-sale outcomes and executive partnerships. Lead cross-functional teams to achieve measurable value, ensuring strategic alignment and operational...

Deliver exceptional client support as you manage operational alignment, performance insights, and issue resolution across assigned accounts, advocating for clients while collaborating with internal te...

Transform client relationships and drive growth through strategic account leadership, operational excellence, and collaboration, ensuring ideal service delivery and performance across high-profile acc...

Join a dynamic team as a Client Success Manager, leading onboarding and account management for Enterprise clients while ensuring strong relationships, seamless implementations, and continuous improvem...

Champion customer success by guiding public sector organizations through their GitLab journey, enhancing software development practices and driving meaningful business outcomes across a diverse portfo...

Manage and optimize the operational framework of Customer Success by designing processes, metrics, and tooling. Collaborate cross-functionally to ensure smooth customer operations and scalable solutio...

Shape the future of customer success by leading a dynamic team of CSMs. Drive adoption, value realization, and long-term relationships while optimizing team performance and scaling best practices acro...

Transform client relationships by managing a diverse portfolio of health plans, ensuring exceptional service delivery, and driving strategic outcomes that generate value and demonstrate key metrics. E...

Lead and manage the clinical team, ensuring high-quality care and compliance. Oversee operations, staff performance, and program development while driving improvements through data analysis and effect...