Qualifications

• Proven experience in client advocacy roles, ideally in a consultancy setting.
• Strong relationship-building skills, with a focus on C-suite engagement.
• Demonstrated ability in strategic planning and project facilitation.
• Deep understanding of service offerings and ability to leverage them for client success.
• Capacity to identify and communicate value propositions effectively.

Responsibilities

• Act as the primary advocate for clients within Altera.
• Build and maintain relationships with C-suite executives.
• Facilitate strategic planning for projects aligning with client priorities.
• Deeply understand and explore client needs to enhance service utilization.
• Identify opportunities for additional revenue generation with existing clients.
• Ensure high client satisfaction by driving improvements in Net Promoter Score (NPS).
• Support Accounts Receivable initiatives alongside finance teams.

Benefits

• Opportunity to work closely with executive leadership.
• Engagement in strategic initiatives that shape client success.
• Access to networking opportunities at industry conferences and tradeshows.
• Potential for continuous professional development and learning.