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6,869

Remote Work from Home Customer Success Manager Jobs

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Customer Success Manager
Remote

The Customer Success Manager (CSM) will manage a portfolio of customer accounts after the initial sale; your job is to understand the business needs and objectives of their customers and ensure that t...

Posted 1w ago

by Paul Dakin

  •   Information Technology

Director, Customer Success
$150K — $200K

Manage escalated customer issues through resolution. Engage Support Management, Sales, Development, Product Management, Operations and any other organizations required to resolve the issue to the Cust...

Posted 1w ago

  •   5 - 7 years exp.  •  Information Technology

Director, Customer Success
$150K — $200K
Castlight HealthRemote

Manage and resolve escalations, including working directly with VP level and above customer contacts to build relationships and resolve issues as they arise...

Posted 1w ago

  •   5 - 7 years exp.  •  Healthcare

Customer Success Director
$150K — $200K
LucidWorksRemote and 1 other location

Manage client on-boarding process: have strong knowledge of our data, methodology, and visualization tools and be able to explain these to internal and external stakeholders...

Posted 6d ago

  •   5 - 7 years exp.  •  Information Technology

Customer Success Manager
$80K — $100K
PlayvoxRemote

Collaborate with technical support to assist in triaging customer technical issues or product questions.

Posted 2w ago

  •   5 - 7 years exp.  •  Enterprise Technology

Senior Manager of Customer Success
$80K — $100K
DutchieRemote

Conduct an in-depth analysis of the customer journey and the post-sales process and develop a deep understanding of key value drivers to identify improvement areas and opportunities...

Posted 1w ago

  •   5 - 7 years exp.  •  Retail & Consumer Goods

Principal Customer Success Technologist
$200K — $250K
InformaticaRemote

You will also work with the Product/Engineering Teams to understand best recommendations to design a solution OR provide valuable feedback to them to better align our product to customer needs...

Posted 2d ago

  •   11 - 15 years exp.  •  Information Technology

Director of Customer Success
$150K — $200K
AnodotRemote

Develop a trusted advisor relationship with customer stakeholders and executive sponsors to drive product adoption and ensure customers are leveraging our solution to achieve high business value...

Posted 2w ago

  •   5 - 7 years exp.  •  Information Technology

VP Customer Success
$200K — $250K
Chili PiperRemote

Iterate on the current go-to-market plan, taking inputs from your leadership team to provide the best possible strategic direction for the success function and team...

Posted 2w ago

  •   5 - 7 years exp.  •  Telecommunications & Hardware

Director Customer Success, Spectra
$200K — $250K

Managing and coordinating the right resources, programs, and information to help drive client initiatives, solutions, issue resolution, and value presentations...

Posted 2w ago

  •   8 - 10 years exp.  •  Legal & Accounting

Customer Success Operations Manager
$100K — $150K
HeapRemote and 1 other location

Cross-Functional Coordination: Coordinate cross-functional processes that help meet renewal, upsell and adoption targets and deliver on customers’ needs. Work cross-functionally with the Senior and Ex...

Posted 2w ago

  •   5 - 7 years exp.  •  Enterprise Technology

Customer Success Manager
$80K — $100K
Hello HeartRemote

Contribute to product roadmap and define priorities for Sales and Product; work with Product on identifying the ideal user experience.

Posted 3w ago

  •   5 - 7 years exp.  •  Hospitals & Medical Centers

Customer Success Director - SMB
$150K — $200K
ON24Remote

Manage and develop processes to support a large number of accounts across the team.

Posted 2w ago

  •   5 - 7 years exp.  •  Media

Technical Customer Success Manager
$80K — $100K
ElectricRemote and 5 other locations

Manage weekly, monthly, and quarterly customer health metrics including user and vertical engagement, ROI, satisfaction, and success plans.

Posted 3w ago

  •   5 - 7 years exp.  •  Information Technology

Customer Success Architect
$150K — $200K
RealPageRemote

Develop and cultivate relationships with customer executive level management, including with some of RealPage’s most strategic customers

Posted 2w ago

  •   8 - 10 years exp.  •  Enterprise Technology

Global Customer Success Manager
$80K — $100K
UserTestingRemote

Develop and implement tailored strategies to ensure our product is deployed and utilized in a way that meets your customer’s objectives and is effective within their organization...

Posted 2w ago

  •   5 - 7 years exp.  •  Information Technology

Sr. Director / Vice President, Customer Success
$80K — $100K
Plume DesignRemote and 1 other location

Influence future lifetime value through higher SaaS adoption, customer satisfaction and overall health/risk scores.

Posted 6d ago

  •   5 - 7 years exp.  •  Telecommunications & Hardware

Executive Customer Success Manager
$200K — $250K
Citrix Systems, IncRemote and 1 other location

Collaborate with customer leadership to define core business drivers, success outcomes, and key KPIs that will be used to measure the business impact of these plans...

Posted 3w ago

  •   11 - 15 years exp.  •  Enterprise Technology

Client Success Manager
$80K — $100K
CordialRemote

You practice client management techniques that demonstrate you understand the difference between creating a happy client and a successful client, and manage their portfolio accordingly...

Posted 2d ago

  •   5 - 7 years exp.  •  Telecommunications & Hardware

Senior Director of Named Account Customer Success
$200K — $250K
OktaRemote and 1 other location

Possess expertise in the following domains: process design, digital tools, software and SaaS. Experience with Salesforce.com, Gainsight, and other customer CRM and engagement tools is a strong plus...

Posted 1w ago

  •   8 - 10 years exp.  •  Information Technology

Strategic Success Manager - Security
$80K — $100K
VMwareRemote and 6 other locations

Builds and elevates strategic relationships with CISOs and other key security leaders within their account. Ensures a smooth and successful transition from the engagement manager on the service delive...

Posted Yesterday

  •   8 - 10 years exp.  •  Information Technology

Customer Success Director
$150K — $200K
ON24Remote

Manage and provide escalation and support for CSMs in your group, Manage and develop processes to support a large number of accounts across the team. Support of the CSMs in escalations around question...

Posted 3w ago

  •   5 - 7 years exp.  •  Media

Director, Customer Success - Sports
$200K — $250K
GumGumRemote and 3 other locations

Ensure the Customer Success team evangelizes product improvements to customers through proactive outreach, webinars and other promotional strategies.

Posted 3w ago

  •   8 - 10 years exp.  •  Information Technology

Customer Success Manager
$100K — $150K
Armis SecurityRemote

Early engagement with the account from close of sale and forward to ensure a constant and high degree of communication as customer transitions from POV into deployment and onto operational state and s...

Posted 3w ago

  •   11 - 15 years exp.  •  Enterprise Technology

Manager of Customer Support
$100K — $150K
StyleSeatRemote and 1 other location

In this role, you will work closely with and manage both teams to utilize deep product and industry knowledge to ensure they deliver an optimal customer experience, reduce churn and help drive convers...

Posted 4d ago

  •   5 - 7 years exp.  •  Consumer Technology