Welcome to Customer Success Manager Careers

Discover the exciting opportunities that await in the world of Customer Success Management, where customer-centric professionals thrive in enhancing customer experience and driving business growth.

Salary and Benefits

Customer Success Managers have a crucial role in businesses and we understand their value. Experience highly competitive salaries above $100000 and comprehensive benefits in our listed jobs.

Roles and Responsibilities

Customer Success Managers fulfill a variety of responsibilities including customer retention, escalating and resolving issues, and communicating customer feedback internally to drive product improvements.

Skills and Qualifications

Ideal candidates possess a range of skills such as communication, problem-solving, and customer service skills. Degrees in business administration or similar fields are commonly preferred.

Remote

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Compensation

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Position Level

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Industries

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More

2
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$109K - $163K *

The Customer Success Manager is responsible for building strong relationships with a portfolio of Commercial and SMB customers, ensuring they achieve measurable ROI and business value through the use...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$70K - $115K *

The Customer Success Manager at CompScience will support MGA, Wholesalers, and SaaS customers by ensuring an optimal customer journey and maintaining high levels of customer satisfaction. This role in...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Business Services

$80K - $120K *

The Customer Success Manager will act as an advocate for customers, overseeing a portfolio to help them achieve business outcomes and maximize their use of ServiceNow products. This role involves prov...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$125K - $155K *

The Customer Success Manager will be responsible for managing customer relationships throughout the entire lifecycle, from onboarding to renewals. This role involves providing insights to improve cust...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$105K - $140K *

The Customer Success Manager at Vantage will serve as the main point of contact for customers after they subscribe, guiding them through onboarding and training on the Vantage platform. This role requ...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Energy & Utilities

$73K - $90K *

The Customer Success Manager at Procurify will be responsible for managing a book of business valued at approximately $1-2M, focusing on maximizing customer outcomes and ensuring product adoption. Thi...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$93K - $109K *

As a Customer Success Manager for Media Partnerships at LiveRamp, you will ensure the success of our largest media customers by building strong relationships and providing strategic guidance. This rol...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $100K *

The Customer Success Manager at LivePerson is responsible for driving product adoption and value conversations with customers, serving as a trusted consultant to optimize their online engagement strat...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$75K - $100K *

The Customer Success Manager at StarTree will work closely with the sales team as a technical partner throughout the sales process, including demonstrating technology and executing Proof of Concepts...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$120K - $165K *

The Customer Success Manager will play a crucial role in conveying the product vision and capabilities to Tax.com customers, offering tailored solutions to meet their unique needs. This position invol...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$120K - $165K *

The Customer Success Manager will play a crucial role in conveying the product vision and capabilities to Tax.com customers, offering tailored solutions to meet their unique needs. This position invol...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Legal & Accounting

$110K - $115K *

The Enterprise Customer Success Manager at Ottimate is responsible for managing a portfolio of strategic Enterprise customer accounts, focusing on relationship management, revenue growth, and client a...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$70K - $100K *

The Customer Success Manager at Truleo will oversee customer success in the Northeast Region, focusing on increasing the company's customer base, retention, and engagement. This role involves developi...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Business Services

$70K - $120K *

The Customer Success Manager at NRC Health is responsible for building strong relationships with healthcare organizations to enhance customer loyalty and retention. This role involves strategizing cus...

US-AnywhereRemote

1 week ago

  •     Healthcare

$80K - $120K *

The Enterprise Customer Success Manager at Motive will be responsible for maximizing the value of the Motive platform for large customers in Canada through adoption, training, and optimizing workflows...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $90K *

The Customer Success Manager at Actabl is responsible for planning and implementing outbound sales strategies while collaborating with clients to enhance product features. This role involves managing...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$85K - $95K *

Buxton is seeking a Customer Success Manager to help eCommerce brands maximize the Elevar platform's potential. This role involves managing client relationships, ensuring effective onboarding, and dri...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$181K - $246K *

The Customer Success Manager at Dropbox will be responsible for post-sale customer deployment, adoption, and product education and training. This role involves building strong relationships with custo...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$70K - $120K *

The Customer Success Manager at MadKudu will be responsible for ensuring customers maximize their investment in the company's revenue automation solutions. This role involves defining account strategi...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $165K *

The Enterprise Customer Success Manager at Revenue.io is responsible for driving customer adoption and expansion, ensuring clients achieve their business outcomes through the platform. This role invol...

US-AnywhereRemote

1 month ago

  •     Enterprise Technology

$70K - $110K *

The Customer Success Manager at Kaltura is responsible for delivering exceptional service and strategic guidance to clients, ensuring they achieve their goals through effective use of the Kaltura plat...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $100K *

The Customer Success Manager at Triple Whale will focus on supporting ecommerce stores and agency clients, ensuring their success through consultative and data-driven strategies. This role involves bu...

US-AnywhereRemote

2 weeks ago

  •     Enterprise Technology

$80K - $120K *

The Senior Customer Success Manager at GoodTime will partner with Enterprise customers to enhance their recruiting operations and ensure customer satisfaction. This role involves building strong relat...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Staffing

$80K - $120K *

The Strategic Customer Success Manager at HappyCo is responsible for building and maintaining strong relationships with customers, ensuring they achieve their desired outcomes with the product. This r...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $120K *

As a Customer Success Manager, Growth at Vanta, you will guide customers through their security and compliance journeys, ensuring their success and satisfaction with Vanta's solutions. You will empowe...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Customer Success Manager?question toggle

    A Customer Success Manager is a professional who builds strong, lasting relationships with customers, ensuring their success and satisfaction with the product or service.

  • What qualifications are needed for a Customer Success Manager job?question toggle

    Most Customer Success Manager roles require a degree in business or a related field, strong communication skills, and experience in a customer-facing role.

  • What is the average salary of a Customer Success Manager?question toggle

    The salary can vary widely based on the company and location, but Customer Success Manager jobs listed on Ladders all offer salaries of $100,000 or more.

  • Why should I use Ladders for my job search?question toggle

    Ladders specializes in high-paying jobs. We meticulously screen every job and company to ensure they meet our high standards, providing only the best opportunities to our users.