Customer Success Manager Jobs in Berkeley, CA

Transform the Customer Success landscape by leading a dynamic team, coaching reps, managing escalations, and driving continuous improvement for an outstanding customer experience...

Champion client success by serving as the strategic advisor for Enterprise accounts, translating data into actionable insights while driving program maturity and renewals through executive engagement...

Own and optimize the Gainsight platform to enhance customer experience through health scoring, playbooks, and actionable insights, collaborating across teams to ensure data-driven customer engagement...

Drive transformative initiatives for enterprise accounts, ensuring strategic customer success. Lead comprehensive value-focused engagement to foster deep business relationships and achieve measurable...

Drive customer success by owning relationships, maximizing platform use, and fostering renewals. Blend consultative skills and product knowledge to ensure strategic partnerships, leveraging insights f...

Drive the evolution of our Mid-Market Customer Success team, owning strategy, execution, and customer engagement while leveraging AI for enhanced efficiency and measurable outcomes. Collaborate with c...

Transform customer interactions into success by fostering relationships, ensuring satisfaction, and driving loyalty. Leverage insights and strategic engagement to enhance productivity, retention, and...

Accelerate progress at client retention and growth through strategic leadership. Drive results by fostering a high-performing team, aligning account strategies, and cultivating strong client relations...

Join a team that's redefining customer success by leading and mentoring CSMs. Drive scalable strategies for enterprise clients while optimizing their experience and outcomes as we grow and enhance our...

Pioneer client success by managing enterprise-level accounts. Develop strong relationships, optimize business processes, and leverage financial knowledge to drive retention and expansion while ensurin...

Grow strategic account relationships and revenue through consultative sales. Develop account plans, coordinate resources, and ensure customer satisfaction while analyzing trends to drive business impr...

Lead the charge in transforming Tonal's healthcare partnerships. Manage key accounts, develop the commercial playbook, and build a high-performing success team to drive growth and clinical excellence...

Join a team that drives the adoption and success of a cutting-edge product, supporting key public sector clients by integrating innovative solutions to enhance their operations and achieving strategic...

Optimize customer support by building a scalable function, establishing KPIs, and leading a team to enhance the customer experience. This hands-on role offers the opportunity to shape operations from...

Join us to lead a high-performing team of Client Success Managers, empowering client relationships and driving service excellence. This role blends strategic oversight and operational management to en...

Elevate customer outcomes with your expertise as a Senior Customer Success Engineer. Drive onboarding, adoption, and technical success in data security and AI governance while collaborating closely wi...

Support customers at every stage of their journey, fostering relationships that enhance satisfaction, retention, and growth while ensuring they maximize their investment in our solutions through proac...

Accelerate customer success by managing relationships, driving growth, and ensuring satisfaction while leveraging expertise in GE Control Products and service agreements. Be the key point of contact f...

Join a team that's redefining member engagement and proving impact! As a founding member, you'll drive client retention, develop outcomes data, and shape our success strategy. Collaborate with cross-f...

Empower client success by building relationships, resolving challenges, and collaborating with internal teams to enhance client satisfaction and retention. Drive actionable results through effective c...

Lead the charge in designing and executing global enablement programs that drive success in customer renewal and adoption strategies. Collaborate across teams to enhance customer productivity and rete...

Drive referral growth by building strong relationships with specialty pharmacy partners. Own and execute targeted strategies for account performance, optimizing workflows and enhancing partner engagem...

Shape the future of our tech culture by partnering with leaders to drive talent development, organizational growth, and strategic planning in a rapidly evolving environment. Elevate the impact of our...

Engage with partners to drive success in advanced transportation systems, building lasting relationships while owning a strategic portfolio's outcomes and fostering service growth through data-driven...

Lead transformative transportation initiatives by fostering strong partnerships, driving strategic decisions, and enhancing service performance to better serve communities through innovative public tr...