Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$80K - $100K *

Accelerate your career by driving sales and building relationships in the commercial construction sector. Engage with clients, manage accounts, and leverage market insights to achieve sales goals whil...

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $100K *

Transform customer relationships by driving sales in commercial construction. Engage with clients through strategic outreach, manage accounts, and collaborate with teams to achieve profitability goals...

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$84K - $123K *

Join a dynamic team as you support the power system lifecycle, managing projects and cultivating customer relationships while utilizing advanced digital tools for effective service delivery and mentor...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$101K - $148K *

Join a dynamic team as you support customers in electrical systems, manage projects, and mentor technicians. Utilize advanced digital tools while ensuring safety and compliance in a role that offers g...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $90K *

Unlock potential by driving sales success within a designated territory, fostering relationships with healthcare professionals, and promoting client products to influence prescribing decisions effecti...

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $110K *

Lead customer success initiatives by partnering with enterprise clients to enhance product value, drive engagement, and ensure retention. Utilize modern tools and data insights to proactively address...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$76K - $109K *

Transform claims management by leading investigations and resolutions for Auto and General Liability claims. Collaborate with a dedicated team to ensure compliance, enhance customer service, and drive...

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$76K - $109K *

Join a team that's dedicated to managing complex Auto and General Liability claims. Leverage your expertise to investigate, negotiate, and resolve claims while ensuring compliance and delivering excep...

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$190K - $246K *

Unlock potential by driving new business and expanding market presence through disciplined prospecting and strategic sales initiatives. Collaborate with teams to ensure customer satisfaction and achie...

Salt Lake City, UTRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $120K *

Join a dynamic team to drive growth through high-volume outreach, engage prospects via impactful calls, and refine strategies collaboratively. This role offers a pathway to advanced positions for high...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $180K *

Lead the future of patient experience by driving strategic initiatives and operational excellence in a high-volume healthcare contact center. Collaborate with cross-functional teams to enhance service...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$81K - $95K *

Drive financial accuracy and operational efficiency during the Interim Servicing period, collaborating with partners and internal teams to ensure seamless settlement activities and reporting for newly...

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$81K - $95K *

Accelerate your career by supporting financial settlement activities for newly acquired credit card portfolios. Collaborate with partners and internal teams to ensure accurate reporting and reconcilia...

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Champion growth by driving sales and nurturing relationships with existing customers. Leverage data and AI solutions to optimize client operations, ensuring satisfaction and uncovering new opportuniti...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Join a team that's driving growth in the commercial sector by leveraging data and AI solutions. As an Account Executive, you'll cultivate relationships, manage accounts, and optimize customer success...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $130K *

Elevate customer satisfaction and drive sales growth by developing strategic account plans and collaborating with teams to enhance service offerings in assigned regions. Achieve sales targets while fo...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$85K - $95K *

Join a dynamic team to deliver exceptional client service, manage accounts, and enhance relationships with AmLaw firms. Drive success through proactive communication, issue resolution, and a client-fi...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$110K - $130K *

Engage with hyperscale customers by ensuring operational alignment and technical communication. Drive issue resolution, performance monitoring, and project coordination to enhance customer satisfactio...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$163K - $195K *

Join a team that drives growth by managing full sales cycles for SMBs. Utilize your SaaS sales expertise and consultative approach to foster customer relationships and cultivate business success...

Reposted today

  •   Less than 5 years exp.  •   Enterprise Technology

$60K - $120K *

Join a team that's dedicated to empowering small businesses through consultative sales. Leverage your sales expertise to manage client relationships and drive engagement in a flexible, remote environm...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Legal & Accounting

$87K - $148K *

Lead the charge in middle office operations for structured finance portfolios, ensuring operational excellence and client satisfaction. Oversee critical financial processes while driving continuous im...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$87K - $148K *

Lead the charge in middle office operations for structured finance portfolios, ensuring operational accuracy and service excellence. Oversee critical financial processes while driving continuous impro...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$87K - $148K *

Elevate your career by leading middle office operations for structured finance portfolios. Drive operational excellence, ensure compliance, and enhance client relationships while managing complex fina...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$82K - $149K *

Champion a team of call center agents, ensuring high-quality service delivery and compliance. Provide clinical oversight for at-risk cases while driving operational excellence and fostering a supporti...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Take ownership of customer operations, ensuring alignment and communication between technical teams and hyperscale clients, driving improvements and resolving issues while enhancing relationships and...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.