Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$110K - $130K *

Accelerate customer growth by leading strategic sales initiatives, managing the full sales cycle, and building trusted relationships with C-level executives to deliver integrated technology solutions...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$72K - $90K *

Empower customer success by managing relationships and driving revenue growth. Collaborate with internal teams to enhance onboarding, retention, and account management, ensuring a seamless experience...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$53K - $108K *

Elevate your career by managing contract billing processes, ensuring compliance, and supporting audits. Collaborate with teams to streamline operations and enhance project accuracy in a dynamic enviro...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$53K - $108K *

Empower the Accounts Receivable team by managing contract setups and audits, ensuring compliance and accuracy in a fast-paced environment. Collaborate with various stakeholders to support billing proc...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$50K - $120K *

Explore a rewarding career in financial services with structured training, mentorship, and uncapped earning potential. Build client relationships and develop tailored financial solutions while enhanci...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$50K - $120K *

Join a team that's dedicated to empowering clients through financial planning. You'll receive structured training, mentorship, and the opportunity to build lasting client relationships while achieving...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Accelerate progress at driving sales growth through lead generation, impactful presentations, and strategic account management while consistently exceeding targets and fostering strong client relation...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$70K - $110K *

Engage with clients to maximize revenue through relationship-building and strategic sales initiatives. Drive growth in a defined territory by prospecting new accounts and collaborating with teams to e...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$70K - $110K *

Lead the charge in maximizing revenue through strategic sales initiatives and exceptional customer service in the trench safety equipment rental sector, while developing strong relationships with cont...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$70K - $110K *

Engage with customers to drive sales of trench safety equipment, maximizing revenue in a defined territory. Build strong relationships, provide training, and collaborate with teams to enhance customer...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$70K - $110K *

Transform your career by maximizing revenue and building lasting customer relationships in a dynamic sales environment. Leverage your consultative skills to drive growth and collaborate with teams to...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$85K - $110K *

Support strategic sales initiatives and build relationships with healthcare professionals to drive growth in orthopedic products. Leverage clinical expertise and collaborate with teams to enhance cust...

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$69K - $92K *

Support customer satisfaction by analyzing product implementations and troubleshooting issues. Collaborate with teams to provide timely service and repairs, ensuring optimal performance of acute care...

Ottawa, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$50K - $135K *

Accelerate progress at a dynamic insurance agency by driving sales and building lasting customer relationships. Leverage inbound leads to exceed goals while providing tailored insurance solutions in a...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$50K - $135K *

Empower your career by driving growth in nonstandard auto insurance sales. Build lasting relationships with clients while expanding your expertise in homeowners and health insurance. Join a dynamic te...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$50K - $135K *

Transform customer experiences by driving sales in nonstandard auto insurance. Build lasting relationships, ensure accuracy in transactions, and provide tailored solutions to meet client needs while a...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$50K - $135K *

Drive growth by selling nonstandard auto insurance while building strong customer relationships. Leverage inbound leads to exceed sales goals and expand your earnings with additional insurance product...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$125K - $146K *

Unlock potential by driving sales growth in Ambulatory Surgery Centers. Build key relationships, analyze market trends, and collaborate with teams to enhance product penetration and customer satisfact...

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$50K - $135K *

Join a team that's dedicated to driving growth in nonstandard auto insurance sales. Build strong customer relationships while expanding your expertise in homeowners and health insurance. Achieve your...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$50K - $135K *

Champion growth by selling nonstandard auto insurance while building lasting customer relationships. Leverage inbound leads to exceed sales goals and expand your expertise in additional insurance prod...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$50K - $135K *

Join a team that's dedicated to driving growth in nonstandard auto insurance sales. Build strong customer relationships while expanding your expertise in additional insurance products. Enjoy a support...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$50K - $135K *

Empower clients by selling nonstandard auto insurance while fostering relationships and driving growth. Utilize your sales expertise to meet goals and expand offerings in homeowners and health insuran...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$50K - $135K *

Drive growth by selling nonstandard auto insurance while building strong customer relationships and expanding business opportunities through additional products. Achieve sales goals and provide truste...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$50K - $135K *

Join a team that's dedicated to driving growth in nonstandard auto insurance sales. Build strong customer relationships, ensure accurate records, and provide tailored insurance solutions while enjoyin...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$50K - $135K *

Join a dynamic team as you drive growth in nonstandard auto insurance sales, build lasting customer relationships, and expand your expertise with additional products. Enjoy a supportive environment fo...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.