Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$120K - $150K *
Shape the future of wholesale operations by leading cross-functional teams, enhancing customer experiences, and driving growth through strategic partnerships and innovative operational practices...
Reposted 1 week ago
Director of Customer Engagement
$90K - $120K *
Elevate engagement center operations by leading, innovating, and building a high-performing service team that delivers exceptional customer experiences while driving continuous improvement in satisfac...
1 week ago
Technical Client Engagement Director
$130K - $180K *
Grow your career with a dynamic role that shapes digital strategies, deepens client relationships, and delivers transformative solutions for major telecom clients, all while leading high-performing te...
Reposted 3 weeks ago
Technical Client Engagement Director
$120K - $150K *
Lead the charge in delivering transformative digital strategies for top-tier clients, forming executive partnerships and developing market-ready products that foster innovation and drive revenue growt...
Reposted 3 weeks ago
Director, Customer Experience (CX)
$171K - $299K *
Advance customer experience strategy and drive AI-enabled transformations by ensuring seamless integration of automated solutions with human interactions, fostering a high-quality, frictionless journe...
1 week ago
$100K - $130K *
Pioneer the development of innovative customer service solutions, building a robust infrastructure to enhance operational efficiency while driving customer satisfaction across diverse segments in a dy...
2 weeks ago
$110K - $138K *
Transform customer experiences by leading innovative strategies, enhancing satisfaction through data-driven insights, and championing a culture of service excellence. Drive continuous improvement init...
6 days ago
$110K - $138K *
Lead the charge in enhancing customer experience by developing and executing integrated programs. Drive continuous improvement initiatives and oversee cross-functional teams to deliver exceptional ser...
6 days ago
$110K - $138K *
Drive innovation in customer experience by leading strategic programs that enhance satisfaction, optimize service delivery, and leverage data insights. Collaborate with cross-functional teams to embed...
6 days ago
$120K - $150K *
Join a team that's driving revenue by transforming customer engagement strategies. Lead initiatives that foster customer loyalty and create expansion opportunities through effective marketing campaign...
2 weeks ago
Director - Strategic Client Group
$157K - $213K *
Unlock your potential as a strategic leader, fostering institutional relationships and delivering tailored asset management solutions while driving sales processes and client service excellence...
3 weeks ago
Customer Engagement Director (Remote)
$117K - $160K *
Lead the charge in enterprise growth and institutional partnerships within North America Higher Education, developing strategic engagement initiatives that enhance market presence and drive revenue ac...
2 days ago
Director, Product, MarTech and Engagement Platforms
$176K - $265K *
Shape the future of MarTech by leading product strategy and execution for an integrated engagement platform, bridging audience signals and decisioning across channels to enhance personalization and cu...
3 weeks ago
Director, US Omnichannel/Digital Engagement
$199K - $274K *
Join a dynamic team as you lead omnichannel digital strategies for brand launches. You'll design impactful customer experiences using AI to enhance engagement across various channels, ensuring measura...
Reposted 2 weeks ago
Senior Director, Client Partner
$150K - $200K *
Shape the future of client partnerships by leading account strategies, enhancing client relationships, and driving financial performance across complex Life Sciences portfolios. Innovate solutions to...
Reposted 6 days ago
Director - Client Growth Partner (IT Consulting / Manufacturing)
$120K - $150K *
Partner with us to drive strategic AI transformation for top accounts, achieving YOY growth, building relations with CXOs, and expanding service offerings through collaboration and structured account...
6 days ago
Director - Client Growth Partner (IT Consulting / Manufacturing)
$130K - $180K *
Unlock your potential as a high-impact leader driving account growth and AI transformation. Partner with key CXOs to expand client engagement and achieve ambitious revenue targets through strategic co...
6 days ago
$90K - $120K *
Lead cross-functional collaboration to enhance luxury customer fulfillment. Drive performance insights and operational efficiencies while ensuring service excellence and a seamless experience across a...
3 weeks ago
$90K - $120K *
Join a dynamic team as you drive operational alignment and enhance the luxury customer experience through analytics, collaboration, and process improvement, while addressing complex fulfillment challe...
3 weeks ago
$100K - $120K *
Transform the employee experience by leading strategic HR initiatives that empower a diverse workforce and drive engagement across the organization, fostering a culture of growth and sustainability wi...
1 week ago
Sr. Director Marketing, North America
$250K - $275K *
Shape the future of our North American marketing strategy, leading a dynamic team to drive pipeline growth and brand presence across the region. Own the full marketing funnel and collaborate closely w...
3 weeks ago
Director, Technical Experience
$130K - $180K *
Unlock potential by leading the Technical Support function's strategic vision, innovating processes, and driving AI transformation to enhance service delivery and customer satisfaction while achieving...
1 week ago
$150K - $160K *
Drive strategic initiatives for global client partnerships, leading complex programs to achieve significant business outcomes. Collaborate cross-functionally to optimize resource deployment and ensure...
3 weeks ago
$120K - $150K *
Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...
3 weeks ago
$100K - $130K *
Join a team that's focused on strategic client management and operational excellence. Lead partnerships, enhance client relationships, and drive outcomes to successfully deliver tailored solutions whi...
Reposted 3 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.