Salary: $33.63 - $47.08 Hourly
Location : 2300 3 Mile Rd. Racine, WI 53404, WI
Job Type: FULL TIME
Job Number: 2026-123
Department: Human Services
Division: Youth Development Care Center
Opening Date: 11/03/2026
Closing Date: 11/16/2026 11:59 PM Central
Division: Youth Dev Care Center
Hiring Salary: $33.63/hr. + $2.00/hr. 2nd shift premium
Work Schedule: 5/2-5/3 rotating schedule
Job Summary To offer leadership, coaching and support to Youth Development Workers; deliver direct services and advocacy for youth under the care of the Jonathan Delagrave Youth Development and Care Center; support rehabilitative programs and youth development initiatives; and assist in ensuring the safety, security and smooth daily operations of the facility.
We are hiring for 2nd shift (3pm-11pm)Key Responsibilities- Provide direct supervision, leadership, and guidance to Youth Development Workers, including assigning and monitoring work, establishing performance expectations, providing coaching and feedback, conducting employee performance evaluations, addressing employee performance, attendance and conduct concerns.
- Document employee performance and conduct concerns and make recommendations for corrective or disciplinary action to the Deputy Superintendent and Superintendent in accordance with established policies and procedures.
- Coordinate staff scheduling, shift assignments, overtime, and coverage needs to maintain required staffing levels and ensure continuity of safe and effective facility operations.
- Lead and participate in multidisciplinary team meetings to develop, implement, and evaluate individualized, strength-based goals, behavioral interventions and rehabilitative strategies for youth.
- Collaborate with the Youth Program Manager and multidisciplinary staff to assess programming needs, behavioral interventions, and service delivery for youth in RISE-UP and General Population.
- Review and assess information regarding youth behavior, development, and individual needs to support effective supervision, individualized care planning and appropriate behavioral interventions.
- Respond to critical incidents, behavioral emergencies and safety concerns; direct staff response, coordinate emergency procedures and ensure appropriate notifications, documentation and follow-up actions are completed.
- Review incidents involving use of force, restraints and other significant behavioral interventions, along with staff incident reports and related documentation, to ensure accuracy, completeness, compliance with facility policies and identification of corrective actions or training needs.
- Conduct monthly facility inspections to identify safety, security, maintenance, and operational concerns; document findings and coordinate or recommend appropriate corrective actions.
- Monitor and promote compliance with applicable Wisconsin Administrative Codes, including DOC 346 and DOC 347 as applicable, facility policies, licensing requirements and established safety and security standards.
- Implement and enforce facility policies and procedures, identify operational deficiencies and recommend procedural or management improvements to enhance safety, accountability, efficiency and rehabilitative services.
- Collaborate with educational, medical, mental health, and programming professionals to support coordinated services, effective behavior management, youth safety and positive rehabilitative outcomes.
- Assist with the implementation, maintenance, and continuous improvement of facility data management and reporting systems, including monitoring operational trends, incidents and performance measures to support informed decision-making.
- Coordinate and support the onboarding, orientation, and ongoing training of Youth Development Workers, including identifying training needs and reinforcing facility expectations, safety procedures, professional conduct, trauma-informed practices and evidence-based approaches.
- Promote and maintain a safe, structured, respectful, and therapeutic environment that emphasizes positive youth development, accountability, rehabilitation and professional staff interactions.
- Maintain effective communication with the Deputy Superintendent and Superintendent regarding facility operations, staffing needs, employee performance, critical incidents, safety concerns and matters requiring higher-level authorization or intervention.
- Participate in facility leadership meetings, professional development activities, and continuous improvement initiatives to support consistent operations, regulatory compliance and effective service delivery.
- Perform other related duties as assigned.
Supervision Exercised:Provides direct supervision to assigned Youth Development Workers.
Supervision Received:Works under the general supervision of the Deputy Superintendent and Superintendent.
Qualifications- Must be at least 21 years of age
- Bachelor's degree from an accredited college or university in Criminal Justice, Social Work, Psychology, Human Services, Sociology, or a closely related field preferred.
- Demonstrated leadership experience, including providing staff direction, coaching, training, or oversight in a correctional, juvenile justice or related setting.
- Minimum of three (3) years of experience working in a juvenile justice, adult corrections, juvenile detention, or closely related secure residential or youth treatment setting.
- Previous supervisory experience in a juvenile justice, correctional, detention, or residential treatment setting strongly preferred.
- Knowledge of trauma-informed care principles, adolescent development, positive behavioral interventions, crisis management and rehabilitative practices, with the ability to apply these approaches in a structured youth care environment.
- Experience maintaining accurate records, preparing reports and reviewing documentation for completeness, accuracy, and compliance with established policies and procedures.
- Must meet applicable background check requirements. Criminal convictions will be evaluated in accordance with Wisconsin law, including whether a conviction substantially relates to the circumstances of the position.
- Must successfully complete required post-offer drug testing and comply with applicable random drug testing requirements throughout employment.
- Must attend and successfully complete a 200-hour Basic Jail Academy through a Wisconsin Department of Justice (DOJ)/Law Enforcement Standards Board (LESB) accredited training program to achieve certifiable status and maintain applicable training and certification requirements throughout employment.
- Must possess and maintain a valid driver's license.
- Must be available to work flexible schedules, including evenings, nights, weekends, holidays and emergency coverage, as operational needs require in a 24-hour, seven-day-per-week facility.
- Or any equivalent combination of education, training, and experience that provides the necessary knowledge, skills, and abilities to perform the essential functions of the position, except where specific requirements are mandated by law or regulation.
Knowledge Skills & Abilities - Knowledge of effective supervisory and leadership practices, including employee coaching, performance management, conflict resolution and staff development.
- Strong verbal and written communication skills, including the ability to provide clear direction, prepare accurate reports, conduct meetings and communicate effectively with diverse individuals and groups.
- Knowledge of trauma-informed care principles, adolescent development, positive behavioral interventions, de-escalation techniques and rehabilitative practices.
- Ability to supervise, mentor, coach, and support employees in maintaining a safe, structured, therapeutic and trauma-informed environment that promotes positive youth development, accountability, and rehabilitation.
- Ability to respond calmly, professionally and effectively to emergency situations, behavioral crises and challenging youth behaviors while exercising sound judgment and utilizing appropriate de-escalation and intervention techniques.
- Ability to assess situations, make sound decisions, resolve problems and exercise independent judgment while maintaining facility safety, security and compliance with established policies and procedures.
- Ability to establish and maintain effective working relationships with youth, families, employees, facility leadership, community partners and multidisciplinary service providers.
- Ability to effectively lead staff meetings, facilitate discussions, address workplace concerns and promote teamwork, professionalism and accountability.
- Ability to maintain accurate records, review incident reports and other documentation, identify operational concerns and communicate findings and recommendations to facility leadership.
- Knowledge of or ability to learn applicable Wisconsin Administrative Codes, including DOC 346 and DOC 347, facility policies and regulatory requirements governing juvenile detention and residential care operations.
- Ability to organize, prioritize, and coordinate multiple responsibilities, including staffing needs, daily operations, incident response and employee supervision in a 24-hour facility.
- Ability to maintain confidentiality, demonstrate professionalism, and exercise discretion when handling sensitive youth, employee, and facility information.
Physical Requirements- Ability to safely respond to and manage physically aggressive or combative youth, including performing approved physical intervention and restraint techniques in accordance with facility policies and training requirements.
- Ability to perform physical activities associated with facility operations and emergency response, including standing, walking, bending, reaching and responding quickly to situations requiring immediate intervention.
- Ability to lift, carry, push, or pull objects weighing approximately 20-40 pounds as required to perform assigned duties.
- Ability to perform the essential physical functions of the position, with or without reasonable accommodation.
This description has been prepared to assist in properly evaluating various classes of responsibilities, skills, working conditions, etc., present in the classification. It is intended to indicate the kinds of tasks and characteristic levels of work difficulty that will be required of positions that will be given this title. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of a similar kind and level of difficulty.
To view a summary of the benefits offered, click on the following link:
01
Are you 21 years of age or older?
02
Do you have at least three (3) years of experience working in adult corrections, juvenile detention, or a closely related residential or youth treatment setting?
Required Question