5-7 years of experience in GSE maintenance and repair, including mechanics and hydraulics
Strong leadership and team management skills
Ability to make complex decisions under pressure
Excellent communication skills in English, both oral and written
Proficient in MS Office 365
Commitment to safety and quality improvement initiatives
Stress-resistant and a team player
Responsibilities
Lead and coach workshop technicians to ensure high-quality service and safety standards
Manage resource allocation and stock management effectively
Track and report on maintenance progress and operational bottlenecks
Provide technical support and knowledge transfer to team members
Coordinate with customers and suppliers to enhance operational efficiency
Implement continuous improvement initiatives for processes and procedures
Oversee workshop administration, including invoicing and work orders
Benefits
Medical, vision, and dental insurance
Short-term and long-term disability insurance
Life insurance
401k plan
Increasing PTO up to 20 days
Paid sick leave
Provision of all PPE
Unlimited referral bonuses
Opportunities for professional development and growth
Full Job Description
Workshop Manager (Denver, CO)
The opportunity
As a Workshop Manager you will be accountable for leading the technicians on the workshop floor, including overseeing effective management and performance of the Denver maintenance operation, delivering outstanding levels of service and compliance with Quality Standards, promoting safe working practices, improving day to day operations, ensuring paperwork is completed to a high standard by the technicians and ensuring a high level of quality standards to our customers.
A snapshot of what you will be doing here:
Coaching and leading the team:
Taking end-responsibility for quality, efficiency, safety, and resources within his/her own unit;
Coaching and motivating the team members and taking care of teamwork;
Taking responsibility for the team.
Management of the workshop -
Implement TCR processes and procedures with the utilization of SAP to achieve the following:
Manage resource and labor allocation in coordination with management;
Ensuring a correct stock management by determining and ordering the available and needed resources such as (spare) parts, office supplies, etc.;
Giving insights to the management regarding the feasibility of the planning and advise on the viable solutions and bottlenecks;
Identification and visualization of the planned maintenance and outstanding problems using the available systems;
Tracking the progress of the work package (disruptions and maintenance) based on available recourses and by monitoring standard times, bottlenecks, back log, and feasibility within the given mandate;
Assisting team members in processing and making production figures and/or quality data visible to operations;
Creating, checking, evaluating, and signing inspection lists;
Implementing contingency procedures.
Subject-specific support to the team members
Instructing in maintenance and malfunctions for the purpose of safe maintenance of vehicles and equipment;
Knowledge transfer for professional development of the team members.
Collaborating with key stakeholders for the purpose of coordinating and evaluating activities
Coordination with departments such as: customers, suppliers, TCR departments;
Providing information from customers to team members regarding matters that influence the operations;
Advising customers regarding the availability of vehicles and equipment.
Continuous improvement
Contributing to the professional knowledge to set-up (quality) measurements in consultation with the management;
Proposal for improvement such as adjusting procedures and making new work agreements;
Investigating and producing technical improvements (modifications) to equipment to reduce the cost price per unit of product to increase availability for the customer;
Performs tasks that are specific for the technicians, including the associated responsibilities and authorities;
Taking end-responsibility for the workshop administration within the own unit and in cooperation with relevant departments. This including work orders, invoicing preparation, and time control;
Demonstrating active safety leadership by driving the safety culture and implementing initiatives to continuously improve TCR's safety performance and OHSA management system.
Who we are looking for someone who:
(Expert) technical background in GSE maintenance and repair: mechanics, hydraulics, electricity, air pressure, aircon/refrigeration units, and electrical systems (Preferred)
Ability to make complex decisions whilst under pressure
Stress resistant
Assists in implementation of formal quality improvement
Demonstrates continuing commitment to achieving a OHSA friendly working environment by seeking out and attending additional safety education classes over and above those required
