Job Description
VACANCY DETAILS
VACANCY NUMBER: 44792JF
JOB TITLE: WORKPLACE RELATIONS & INVESTIGATIONS CONSULTANT, TFT
STATUS: TEMPORARY FULL TIME
DEPARTMENT: CORPORATE WORKPLACE RELATIONS
LOCATION: WELLAND SITE/MULTI-SITE
HOURS OF WORK: 75 HOURS PER PAY PERIOD
POSTING DATE: 28 October 2026
CLOSING DATE: 3 November 2026
UNION: NON UNION
WAGE RANGE: $55.320 PER HOUR
Reporting to the Manager, Workplace Relations, the Workplace Relations & Investigations Consultant is responsible for supporting and advancing Niagara Health's workplace relations programs, including respectful workplace initiatives, harassment and violence prevention, code of conduct, conflict resolution and workplace investigations. You will work closely with leaders, staff, physicians and key partners across the organization to promote mutually respectful workplace interactions and develop practical solutions to workplace concerns.
Success in this role requires a professional who can balance empathy with objectivity, navigate sensitive situations with discretion, and build trust with diverse groups. You will bring strong investigative, facilitation and advisory skills, alongside a commitment to fairness, respect and continuous improvement.
Key Responsibilities:
As part of the Workplace Relations Team, you will:
o Support the implementation and continuous improvement of workplace relations programs and initiatives that promote a respectful, safe and inclusive workplace
o Provide expert advice and guidance to leaders, staff and physicians on workplace relations matters, helping to resolve concerns through coaching, education, facilitated conversations, conflict resolution and collaborative problem-solving
o Conduct and lead workplace investigations involving respectful workplace concerns, harassment, and other sensitive employee matters, ensuring matters are managed fairly, objectively and confidentially
o Develop and deliver education, training and awareness programs that strengthen respectful workplace practices and support positive working relationships
o Identify emerging workplace trends and recommend proactive strategies to address concerns, mitigate risk and enhance workplace culture
o Provide input and recommendations to support the review and enhancement of workplace relations programs, practices and resources
o Support organizational initiatives and events related to workplace safety, violence prevention, diversity, equity, inclusion and belonging
o Maintain accurate documentation and reporting while ensuring confidentiality and professional standards are upheld
Who You Are:
You are a trusted advisor and skilled facilitator and investigator who understands that positive workplace relationships are essential to employee well-being, engagement and exceptional patient care.
You bring empathy, objectivity and sound judgment to complex workplace situations. You build trust quickly, navigate sensitive conversations with professionalism and help leaders and employees find practical, respectful solutions.
You
o Build strong relationships through trust, respect and open communication
o Navigate difficult conversations with professionalism, empathy and confidence
o Conduct fair, objective and thorough assessments of workplace concerns
o Balance competing perspectives while maintaining confidentiality and sound judgment
o Coach and support leaders, staff and physicians through complex workplace situations
o Foster collaboration and help others find constructive solutions to workplace challenges
o Communicate effectively with diverse groups across the organization
o Embrace continuous learning and seek opportunities to enhance programs, processes and outcomes
o Champion a workplace culture where people feel respected, supported and empowered to contribute their best
Qualifications:
We recognize that great candidates bring different combinations of education and experience. If your background equips you to succeed in this role, we encourage you to apply.
o Graduate or post-graduate education in Human Resources, Organizational Behaviour, or a related discipline
o Experience conducting workplace investigations, workplace assessments or dispute resolution processes involving sensitive and complex matters
o Demonstrated ability to provide advice and guidance on workplace policies, employment legislation and respectful workplace practices
o Experience developing and delivering education, training or awareness programs to diverse audiences
o Strong analytical, problem-solving and critical thinking skills, with the ability to assess information objectively and make balanced recommendations
o Exceptional communication, interpersonal and relationship-building skills, with the ability to establish credibility and trust with leaders, staff and physicians
o Demonstrated ability to manage sensitive and confidential information with discretion, professionalism and sound judgment
o Knowledge of workplace harassment, violence prevention, human rights and respectful workplace principles
o Demonstrated ability to manage competing priorities, navigate ambiguity and deliver results in a fast-paced environment
o Strong facilitation, coaching and conflict resolution skills
o Proficiency with Microsoft Office applications and related workplace technology
This role is based in Welland and involves travel across multiple sites.
Join Niagara Health and bring your expertise, compassion and commitment to a team dedicated to supporting our people and strengthening workplace culture. We'd love to hear from you!
This position is an existing vacancy at Niagara Health. No artificial intelligence is used in the screening, assessment, or selection of applicants. If you believe you have encountered or applied for a fraudulent job posting claiming to represent Niagara Health, please contact hrrecruit@niagarahealth.on.ca
