Lime.com

Workplace & Experience Manager

Lime.com$100K — $130K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years experience in corporate office or high-end hospitality environments
  • Strong organization and project management skills
  • Exceptional communication skills with high emotional intelligence (EQ)
  • Ability to manage ambiguity and changes independently
  • Familiarity with event logistics and catering coordination

Responsibilities

  • Deliver high-quality hospitality for executive offsites and team events
  • Lead global gathering projects including catering and logistics
  • Create an 'HQ Playbook' for facility standards and visitor experiences
  • Manage local service vendors and ensure adherence to service quality
  • Analyze office usage data to inform space utilization strategies
  • Refine office layout to support varied meeting environments
  • Work with IT to equip meeting spaces for hybrid participation

Benefits

  • Comprehensive Health & Wellness plans
  • 401(k) plans with pre-tax and Roth options
  • Paid parental leave and fertility support
  • Unlimited vacation and 10 paid holidays
  • Unique perks including Lime vehicle usage and learning days
Full Job Description
Lime is hiring a Workplace & Experience Manager to join our Real Estate team. In this role, you will report into the Senior Manager of Real Estate. You will own the physical environment and end-to-end employee and visitor experience for our flagship San Francisco Headquarters. While our workforce is predominantly remote, this site serves as the ultimate high-touch hub for executive alignment and cross-functional team gatherings. You will oversee local vendors, and design a seamless corporate hospitality playbook that reflects our brand's standards of execution.

Lime is at an exciting inflection point as we scale rapidly toward our next stage of growth. As we grow our category leadership, we are transitioning to a more structured, high-performing organization and need someone who thrives in this evolution. The ideal candidate has experience scaling teams, products, or processes in a fast-paced, high-growth environment and can balance execution with strategy. In this role, you will help design and implement systems that enable us to move quickly while maintaining quality and efficiency. This is a unique opportunity to make a significant impact as we build the foundation for long-term success.

This is a position that requires an onsite presence during assigned business hours. It's required that the individual hired for this role be within less than one hour commute of our San Francisco Headquarters.

What You'll Do:

High-Touch Event Production and Executive Hospitality
  • Deliver premium hospitality and end-to-end management for executive offsites, partner engagements, and team summits.
  • Serve as the primary project lead for global gatherings, overseeing catering, technical infrastructure, spatial design, and local lodging logistics.
  • Develop and uphold an "HQ Playbook" defining corporate standards for facility readiness, visitor welcoming, and presentation quality.


Management of Vendors
  • Procure and lead local service partners, ensuring all specialized vendors and caterers meet established Service Level Agreements.
  • Administer the location hospitality related budget by approving expenditures, tracking variances, and implementing cost efficiencies while maintaining a boutique environment.


Workplace Strategy and Spatial Analytics
  • Evaluate office usage trends through badge data and booking metrics to provide strategic space utilization guidance to leadership.
  • Refine the floor plan as required to ensure the environment remains agile, supporting quiet focus, board meetings, and large-scale collaborative events.
  • Collaborate with IT departments to ensure conferencing spaces are fully AV equipped for high-performance hybrid and remote participation.

About You:
  • 5+ years of experience running corporate office environments, premium coworking sites, or high-end boutique hospitality environments.
  • Excellent organization and project management skills; you can juggle vendors, timelines, identify priorities, and various projects.
  • Exceptional communication and high EQ; comfortable interfacing directly with C-Suite executives, Board members, and external partners.
  • Comfortable being the onsite point of contact and handling ambiguity or last-minute changes independently

Preferred Experience:
  • Proven track record of managing corporate event logistics, catering coordination, and large-group hospitality setup.
  • Proficiency with workplace tools such as Google Workspace, Slack, and basic IT troubleshooting for AV/meeting room tech


U.S. Based Position - What We Offer:
  • Comprehensive Health & Wellness: A choice of medical, dental, and vision plans. We also provide company-paid life and disability insurance and company-funded mental health benefits.
  • Financial & Retirement Planning: 401(k) plan with both pre-tax and Roth options, and access to a Health Savings Account (HSA) with a monthly company contribution.
  • Family & Fertility Support: Paid parental leave for birthing and non-birthing parents, plus fertility and family-forming benefits.
  • Paid Time Off: Unlimited vacation, paid leaves, and 10 company holidays.
  • Unique Lime Perks: Complimentary use of Lime vehicles in participating cities, a monthly phone allowance, dedicated learning and development days, and access to perks including One Medical, Wellhub, and Headspace.


The base salary range listed reflects what Lime reasonably expects to offer for this role, with the final base salary determined by objective factors such as the candidate's location and relevant skills and experience. Depending on the position, the total compensation package may also include discretionary annual performance bonus opportunities and equity, subject to applicable plan terms and eligibility requirements.

#LI-AM1

#LI-Onsite

About Lime.com

Lime is an American transportation company that provides dockless electric scooters and bikes for rent in cities and college campuses throughout the United States and Europe. The company was founded in January 2017 and is headquartered in San Francisco, California. Lime's mission is to provide a sustainable and affordable transportation option that reduces congestion and carbon emissions in urban areas. The Lime app allows users to locate and rent Lime scooters and bikes, and the company also offers a subscription service for frequent riders. Lime has faced regulatory challenges in some cities, but has continued to expand its services to new locations.
Learn more about Lime.com
Industry
Founded
2017

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