Bachelor's Degree in Information Systems, Human Resources, Business Administration, Finance, or related field.
3 years of experience supporting and utilizing Workday or other ERP systems in a production environment.
1 year of experience building system reports.
1 year in a ticketed support role.
Hands-on experience with Workday Core HCM, Benefits, Talent Optimization, and Learning modules.
Responsibilities
Participate in full Workday implementation or phase deployment.
Manage releases of major updates to Workday, including feature analysis and regression testing.
Support Workday Core HCM, Benefits, Talent Optimization, and Learning modules in a production environment.
Build and modify Workday custom reports and calculated fields.
Resolve helpdesk or ticketed support requests within defined service level agreements.
Test system changes and adhere to formal change control processes.
Configure and troubleshoot business processes, security permissions, and notifications.
Benefits
Hybrid work environment.
Opportunity to work with the US Postal Service's Office of the Inspector General.
Involvement in continuous improvement initiatives post-implementation.
Potential for career growth within a federal agency.
Access to a supportive team focused on operational excellence.
Full Job Description
ECS is seeking a Workday Platform & Systems Analystto work in a hybrid capacity, for the US Postal Service's Office of the Inspector General (OIG) in Arlington, VA.
This position supports the Workday Administrator in operating, maintaining and improving the organization's Workday tenant after go-live. The Analyst is the first line of functional and technical support, keeps configuration and data accurate and helps the organization move from implementation into stable operations and continuous improvement.
Note: Candidates must be able to pass a USPIS Moderate Background Investigation (MBI) and obtain a USPS Public Trust (elevated) clearance. This requires US Citizenship and the ability to pass an in-depth background check.
Responsibilities include:
Participation in a full Workday implementation or phase deployment
Release management of major updates to Workday, to include analysis of new features, perform regression testing and rollout strategy
Hands-on experience supporting Workday Core HCM, Benefits, Talent Optimization, and Learning modules in a production environment.
Working knowledge of Workday business process, supervisory organization and security groups
Ability to build and modify Workday custom reports and calculated fields
Experience in resolving helpdesk or ticketed support requests within defined service level agreement
Experience testing system changes and following formal change control
Proficient in EIB, XML, XSLT, Studio, Prism, & Web Services
Workday HCM architecture: business objects, business processes, supervisory and matrix organizations, and security model (role-based, user-based, domain and business process policies)
Configuring and troubleshooting business processes, security permissions, condition rules and notifications
Building Workday reports and calculated fields
Preparing and validating data loads and reconciling results
Writing clear SOPs, test scripts, configuration logs, and user job aids
Analyzing and documenting problems to root cause and resolutions
Salary Range: $110,000-$128,000
General Description of Benefits
Bachelor's Degree in Information Systems, Human Resources, Business Administration, Finance or a related field.
Three (3) years of professional level experience supporting and utilizing Workday or other ERP systems in a production tenant
One year building system reports
One year in ticketed support role
Hands-on experience supporting Workday Core HCM, Benefits, Talent Optimization, and Learning modules in a production environment.
Working knowledge of Workday business process, supervisory organization and security groups
Ability to build and modify Workday custom reports and calculated fields
Experience in resolving helpdesk or ticketed support requests within defined service level agreement
Experience testing system changes and following formal change control
Proficient in EIB, XML, XSLT, Studio, Prism, & Web Services
About ECS
ECS is a leading provider of digital solutions and services to the federal government. The company was founded in 2001 by Roy Kapani and has since grown to become a trusted partner to a wide range of government agencies. ECS offers a broad range of services, including cloud computing, cybersecurity, and artificial intelligence. The company has been recognized for its innovative solutions and has won numerous awards, including the AWS Public Sector Partner of the Year award.
