Job Summary:
We are seeking a Workday HCM Business Analyst to support a People and Human Capital Management (PHCM) project, focusing on Workday Core HCM, Compensation, and Recruiting. The role involves functional analysis, business requirements validation, process documentation, fit-gap analysis, workshop coordination, testing support, and issue tracking. The ideal candidate will have hands-on Workday functional experience, strong business analysis capabilities, and the ability to collaborate effectively with functional SMEs, technical teams, project leadership, and implementation vendors.
Key Responsibilities:
• Support functional analysis and coordination across assigned Workday areas and track issues and decisions through resolution.
• Review and validate PHCM business requirements against Workday capabilities and system integrator deliverables, identifying gaps, partial fits, decisions, and potential changes requiring functional lead review.
• Document and review current-state and future-state end-to-end processes, including handoffs, approvals, exceptions, and cross-functional dependencies.
• Work directly with functional leads and SMEs on Core HCM, Compensation, and Recruiting business processes, configuration decisions, and functional impacts.
• Prepare for and participate in system integrator workshops, capturing requirements, questions, decisions, action items, and follow-up assignments.
• Help develop and validate test scenarios and support system and user acceptance testing.
• Document testing results, track defects, and coordinate retesting with business teams.
• Assist functional leads with data definitions, cleanup requirements, conversion validation, and business review of employee, position, compensation, and recruiting data.
• Identify dependencies involving payroll, benefits, security, reporting, integrations, finance, and organizational change management, and raise impacts for resolution.
• Maintain accurate requirements, issue, risk, and decision logs and follow up with assigned owners while escalating blockers promptly.
• Maintain project trackers and provide concise weekly updates on progress, open items, risks, and next steps to the PHCM Project Manager.
• Work independently against project priorities and raise blockers proactively.
• Communicate clearly with functional SMEs, technical teams, and project leadership.
• Maintain organized and accurate records of requirements, decisions, test evidence, and follow-up items.
• Handle confidential employee and applicant information in accordance with applicable state security requirements.
• Collaborate across functional areas and adapt to evolving design and testing priorities.
Required Qualifications:
• 5+ years of professional experience.
• 3+ years of business analysis experience on Workday HCM implementation or enhancement projects.
• 3+ years of Workday functional or business analysis experience on implementation or enhancement projects, with a focus on HCM.
• Hands-on Workday Core HCM experience, including worker and organizational data, staffing events, supervisory organizations, and related business processes.
• Hands-on Workday Compensation experience, including compensation plans, eligibility, compensation changes, related approvals, and processes.
• Hands-on Workday Recruiting experience, including job requisitions, candidate workflows, hiring processes, and related business process configuration or support.
• Experience gathering, documenting, and validating requirements and performing fit-gap analysis while documenting business processes and functional impacts.
• Experience supporting design workshops, developing test scenarios, user acceptance testing, and defect tracking.
• Strong Excel and documentation skills, with the ability to maintain clear trackers, decision logs, and status reports.
• Excellent verbal and written communication skills.
• Ability to work effectively with functional business teams, technical resources, project management teams, and implementation vendors.
• Bachelor's degree in Business, Human Resources, Information Systems, or a related field, or equivalent work experience.
• Ability to pass a State of Delaware and Federal FBI background check and comply with state requirements for handling confidential employee information.
Preferred Qualifications:
• Public-sector Workday implementation experience and familiarity with statewide HR operations.
• Participation in a completed Workday HCM implementation, including design, testing, deployment, or post-go-live support.
• Experience with classification and compensation, position management, recruitment, and hiring processes in government or other large organizations.
• Knowledge of Workday business process frameworks, security roles, reporting, and integrations related to Core HCM, Compensation, and Recruiting.
• Public-sector project experience involving formal governance, independent oversight, and stakeholder coordination.
• Experience with data conversion, data quality reviews, and cross-functional process dependencies.
