Job Summary:
The Workday Finance Consultant will provide senior functional support for Workday Financial Management during cutover, production deployment, go-live, hypercare, and transition to ongoing operations. The role requires hands-on Workday Finance experience, including participation in at least one full implementation or production deployment. The consultant will support financial validation, cutover execution, issue resolution, business readiness, and post-production stabilization while collaborating with Finance, PMO, Supply Chain, Digital and Information Services, and operational stakeholders. The ideal candidate will have strong knowledge of end-to-end Finance operations, particularly Accounts Payable, supplier accounts, expenses, procurement-to-pay processes, reconciliations, internal controls, and financial reporting.
Key Responsibilities:
• Provide senior functional expertise across Workday Financial Management, particularly Accounts Payable, supplier accounts, supplier invoice processing, settlement and payment processing, banking and cash management, general ledger accounting, financial accounting and reporting, procurement-to-pay processes, accounting journals, operational accounting, business assets, and expenses.
• Evaluate business and system issues from an end-to-end Finance perspective.
• Assist Finance stakeholders with interpreting and executing Workday business processes.
• Validate Workday configurations and business processes against accounting, reconciliation, operational, and control requirements.
• Partner with Workday functional and technical resources to troubleshoot configuration, integration, reporting, and data-related issues.
• Assess downstream impacts before recommending changes to production processes or configurations.
• Support the execution of the Workday Finance cutover plan.
• Coordinate Finance cutover activities across Accounts Payable, Accounting, Treasury, integrations, data conversion, and reporting.
• Assist with legacy system shutdown activities, transaction freezes, final processing deadlines, data extracts, conversions, and opening balance activities.
• Support the conversion and validation of suppliers, open invoices, purchase orders, accounting balances, banking information, payment data, and other Finance-related records.
• Execute or coordinate cutover reconciliations between legacy applications, conversion files, Workday, and financial control totals.
• Identify cutover risks, unresolved dependencies, and readiness gaps, and escalate them with clear recommendations.
• Participate in cutover and command center activities, readiness checkpoints, go/no-go discussions, and status reporting.
• Provide hands-on functional support during Workday production deployment and go-live.
• Monitor critical Finance business processes and validate successful execution of priority transactions, including supplier invoices, approvals, accounting entries, settlements, payments, and financial reporting.
• Assist users with transaction-related questions, process navigation, and unexpected system behavior.
• Collaborate with functional, technical, integration, reporting, security, and data teams to investigate defects and identify root causes.
• Support rapid issue triage by documenting business impact, affected users, urgency, workarounds, ownership, and required resolutions.
• Help leadership distinguish between critical production defects, configuration issues, data issues, training needs, and process-adoption concerns.
• Prioritize high-risk issues affecting payments, accounting accuracy, financial controls, or business continuity.
• Provide daily support during the defined post-go-live hypercare period.
• Facilitate or participate in Finance issue-triage sessions, command center meetings, and stabilization reviews.
• Track defects, incidents, questions, workarounds, decisions, and action items through resolution.
• Analyze recurring issues to identify root causes and recommend sustainable corrective actions.
• Monitor stabilization indicators, including supplier invoice volume and aging, payment failures and exceptions, unposted or failed accounting transactions, approval bottlenecks, reconciliation discrepancies, service-level performance, and critical reporting issues.
• Support accurate and timely processing of supplier invoices and payments.
• Assist with reconciling Accounts Payable transactions and resolving discrepancies.
• Support payment, billing, supplier, and accounting issue resolution.
• Ensure production processes align with established policies, internal controls, service-level agreements, and key performance indicators.
• Collaborate with Supply Chain and other departments to improve procurement-to-pay processes, automation, and communication.
• Support the development and refinement of standard operating procedures, desktop procedures, controls, and standard work.
• Identify opportunities to streamline manual activities and improve Finance process efficiency through Workday functionality and automation.
• Maintain confidentiality and appropriately handle sensitive company, employee, supplier, financial, and patient-related information.
• Build effective working relationships with Finance leaders, process owners, operational teams, Workday resources, and third-party partners.
• Communicate project status, risks, decisions, dependencies, and expectations clearly to project and operational stakeholders.
• Translate complex system issues into concise business-impact statements and recommended actions.
• Manage multiple urgent assignments while maintaining attention to detail and accuracy.
• Facilitate problem-solving sessions and drive issues toward documented resolution.
• Prepare status updates, issue summaries, readiness assessments, and leadership recommendations.
• Promote a collaborative, customer-service-focused approach throughout cutover and hypercare activities.
Required Qualifications:
• Bachelor's degree in Accounting, Finance, Business Administration, Information Systems, or a related field, or equivalent relevant professional experience.
• 5+ years of experience supporting Finance, Accounting, Accounts Payable, or financial systems.
• At least 2 years of hands-on Workday Financial Management experience.
• Participation in at least one full Workday Financial Management implementation or production deployment, including cutover, go-live, or hypercare.
• Demonstrated functional experience with Workday Finance business processes and accounting impacts.
• Strong understanding of Accounts Payable, supplier invoicing, payment processing, reconciliations, accounting controls, and procurement-to-pay processes.
• Experience executing cutover plans, validating converted data, reconciling financial information, and resolving production issues.
• Experience working with complex, integrated ERP environments and automated financial processes.
• Working knowledge of generally accepted accounting principles, internal controls, and financial reconciliation practices.
• Ability to analyze issues across configuration, data, integrations, reporting, business processes, and user adoption.
• Strong proficiency with Microsoft 365 applications, including Excel and Teams.
• Effective project management, organizational, prioritization, and documentation skills.
• Excellent written and verbal communication skills.
• Ability to work under pressure, meet critical deadlines, and remain flexible during cutover and go-live.
• Strong critical-thinking and problem-solving capabilities.
• Professionalism when handling confidential and sensitive information.
Preferred Qualifications:
• Workday Pro certification or equivalent advanced experience in one or more Workday Financial Management areas.
• Experience with Workday Supplier Accounts, Procurement, Expenses, Banking, Business Assets, or Financial Reporting.
• Experience supporting Workday in a healthcare, academic medical center, research, or similarly complex regulated environment.
• Experience transitioning from Lawson/Infor to Workday.
• Familiarity with Jira, ServiceNow, or comparable issue-management platforms.
• Experience creating post-production support procedures, knowledge articles, runbooks, and operational dashboards.
• Experience with Finance process automation and continuous improvement.
