Position Summary:Are you a team-oriented, collaborative Associate Workday Engagement Manager that wants to be part of an amazing team? Don't miss out on this great opportunity!
Our Associate Engagement Manager provides support to our Engagement Managers on implementations, AMS and Phase X projects. This role is responsible for all aspects of project delivery and helps support our customers' long-term goals. The Associate Engagement Manager will contribute to the development of ERPA's Workday practice and should showcase innovation, strategic thinking and have the drive to make ERPA a Workday partner of choice.
Key Responsibilities:- Be a culture champion for ERPA's core values (Empathy, Responsibility, Passion, Agility)
- Be the key connection between our consultants and the client
- Support multiple Workday engagements concurrently
- Ensure projects stay within defined scope of Statement of Work (SOW) and meet agreed milestones and budget targets
- Gauge and report project health and monitor risks, issues, and escalations
- Assist with status updates and managing weekly, monthly and quarterly customer governance.
- Assist with work assignments & resource management for AMS and Phase X engagements
- Ensure customer satisfaction remains exceptional and customers are referenceable
Experience and Education Requirements:- 1+ years of experience managing Workday implementations, AMS and Phase X projects with a Workday partner is required.
- Experience managing Workday projects for higher ed/public sector clients is strongly preferred.
- A Workday EM/PM certification is required and must remain in Active status throughout employment with ERPA
- Ability to learn new systems quickly (JIRA, ServiceNow, Salesforce, etc.)
- Prior experience managing projects utilizing Smartsheet
- Excellent verbal and written communication skills are required, along with a proactive approach to ensure alignment with customers, consultants, and other internal stakeholders
- Must have excellent organizational skills and the ability to manage competing priorities
- Ability to travel up to 25%, as needed
- Demonstrated ability to work independently as well as in a team environment, coupled with a desire to have fun while building something new (required)
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•Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job.
