About the JobRequired experience:- The Technical Lead must have a minimum of five (5) years of experience aligning IT systems with organizational business processes, with at least three (3) years of that experience in a lead capacity.
Preferred experience:- The role requires a minimum of three (3) years' experience installing, configuring, maintaining, patching, and upgrading Windows infrastructure services, Active Directory, virtualization operating systems, cloud services, configuration management systems, and email systems to ensure system availability and security.
- Additionally, the Technical Lead must have a minimum of three (3) years' experience completing technical service requests and project tasks involving account/security configuration, cloud service integration, server and storage provisioning, and software management.
- The role also requires a minimum of three (3) years of experience performing complex problem resolution, troubleshooting, and root cause analysis, and working with other IT staff and Business Analysts to ensure performance, security, and system access align with business needs.
Education:- The Technical Lead must possess a bachelor's degree in an IT-related or Engineering field.
- Additional qualifying experience may be substituted for the required education on a year-for-year basis.
Certifications:- The role requires possession of images of degrees and certifications as part of the submission requirements, though specific mandatory certifications are not listed beyond general TDDC MSA qualifications.
- The Technical Lead must demonstrate successful support of Azure, M365, and VMware for a minimum of one project within the last five (5) years.
Location:Remote (U.S. Resident).
Arrangement:Monday through Friday, 8:00 AM to 5:00 PM Pacific Time within the United States only (unless directed otherwise by the Contract Manager).
Employment type:Time and Materials contract; paid for actual hours of service provided.
Duration:Two (2) years with one (1) optional year extension.
Hours:Up to 4,160 hours per full-time resource during the twenty-four (24) months.
Travel:None specified; work is performed remotely.
Mandatory qualifications:- Minimum of five (5) years of experience aligning IT systems with organizational business processes.
- At least three (3) years of that experience must have been in a lead capacity.
- Possession of a bachelor's degree in an IT-related or Engineering field. (Note: Additional qualifying experience may be substituted for the required education on a year-for-year basis.).
Desired qualifications:- Minimum of three (3) years' experience installing, configuring, maintaining, patching, and upgrading Windows infrastructure services, Active Directory, virtualization operating systems, cloud services, configuration management systems, and email systems to ensure system availability and security.
- Minimum of three (3) years' experience completing technical service requests and project tasks involving account/security configuration, cloud service integration, server and storage provisioning, and software management, ensuring staff have the tools and access needed to perform their duties.
- Minimum of three (3) years of experience performing complex problem resolution, troubleshooting, and root cause analysis, and working with other IT staff and Business Analysts to ensure performance, security, and system access align with business needs.
- Minimum of three (5) years hands-on experience administering M365 services, Entra ID, InTune, and Azure Arc.
