5+ years of systems administration and analysis experience
Active Directory Account Management expertise
Proficient in troubleshooting Windows Server 2012/2016 and Windows 10/11
Familiarity with key applications like Outlook, Excel, and JAVA
Must hold a current DoD Information Assurance certification
Responsibilities
Provide hands-on technical support for networks, software, and hardware
Troubleshoot and resolve hardware/software issues to minimize downtime
Guide end-users on optimal hardware and software usage
Perform software installations and system upgrades
Monitor system performance for optimal operation
Implement solutions to protect data integrity and system reliability
Conduct system audits for security compliance
Benefits
Health, Dental, and Vision insurance
401(k) matching
Accrued Paid Time Off (PTO)
Short-term and Long-term Disability insurance
Life insurance and Referral bonuses
Professional development reimbursement
Full Job Description
**ACTIVE TS/SCI SECURITY CLEARANCE AND POLYGRAPH REQUIRED**
What You'll Do:
Provide hands-on technical support, managing networks, software, hardware, and system configurations.
Troubleshoot and resolve hardware and software issues efficiently, ensuring minimal downtime.
Guide and educate end-users on effective hardware and software use to boost productivity.
Perform software installations, system upgrades, and maintain operating systems and software packages.
Monitor system performance, making adjustments to ensure optimal operation.
Implement standard solutions to safeguard data integrity and maintain the reliability of workstations and servers.
Stay on top of data/media recoverability by managing regular backups and database archives.
Conduct system audits to ensure compliance with security standards and best practices.
Collaborate on enhancing performance and security, ensuring that all computers meet the needs of users.
Assist with system evaluations and contribute to long-term planning strategies.
May work with administrative programming languages to optimize internal processes.
Stay current on emerging technologies to keep systems modern and efficient.
Participate in exciting and dynamic special projects!
What We're Looking For:
Experience: 5+ years in systems administration and analysis.
Skills & Knowledge:
Active Directory Account Management.
Expertise in Windows Server 2012/2016 and Windows 10/11 troubleshooting.
Familiarity with key applications like Outlook, Excel, Word, JAVA, and Internet Explorer.
Microsoft System Center Configuration Manager (SCCM) experience is a plus.
MS Exchange knowledge is a plus.
Education: Bachelor's degree in computer science, engineering, or a related field, or equivalent work experience (including military or technical training).
Certifications: Must possess an appropriate and current DoD Information Assurance (IA) Certification to be considered for employment; either valid CompTIA Security+ CE, Systems Security Certified Practitioner (SSCP) or Cisco Certified Network Associate (CCNA) -Security. CompTIA Security+ CE Certification is the preferred certification.
Additional Information
Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically $120k-140k. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
Highlights of our benefits include Health/Dental/Vision, 401(k) match, Accrued PTO, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and more!
